Apartments Lores

The apartment was larger than we expected, but after 13 years of taking two ski trips each year, this was the first hotel or apartment stay that left us deeply dissatisfied. We had a reservation problem, and the manager wasn’t considerate or helpful with a solution. He left us hanging, then offered only 50 euros in help and later changed his mind. We were still charged the compensation we’d agreed on. The place felt overpriced for what it was. The kitchen was poorly equipped, the shower was tiny, and its fittings were embarrassing. The heating didn’t always work, which mattered because we needed to dry our ski gear for the next day. Some beds were noisy, uncomfortable folding sofas. Getting to the ski lifts meant a long walk, parking was difficult to maneuver in, and the front door was often locked, forcing a long detour through the parking lot. We’d look for something better for the price of Lores apartment.

The apartment was larger than we expected, but it didn’t feel ready for guests. The kitchen had too little equipment, and the shower was very small. Heating was unreliable, which is a real issue when you need to dry ski gear for the next day. It was overpriced.

We didn’t end up staying, so I can’t speak to the property itself. We’d planned to go, but my partner got covid. The owners wouldn’t refund us without a medical certificate, which wasn’t practical for us as tourists. Communication was poor, and the initial check-in process seemed complicated too. I’m sure there are kinder owners and better places.

It’s a convenient base, about five minutes from a supermarket and a ten-minute walk from the slopes, though it isn’t right on them. We had a good stay overall. The kitchen was missing basics like a cutting board, bowls, and a microwave. For a week with three people, we were given just one tiny bottle each of shampoo and shower gel, plus one hand soap.