Idea Hotel Milano Malpensa Airport

The food at the restaurant was very good, and the staff were especially kind to my kids. Our rooms were really clean, and the hotel sits on a lovely square. The airport shuttle was quick and efficient.

The church outside our window had a clock and bell chiming every half hour, which made the stay even worse. We couldn't stay and moved to the Sheraton in Terminal 1 of Malpensa. For an airport hotel, I just need a clean room, a shower, a bed and quiet enough to sleep, and none of those basics seemed available here. Don't try to save money here, unless you want to lose sleep and maybe catch some kind of foot fungus.

The rooms are a nice size and the location is good. Breakfast is included if you book through their own website. The service, though, was absolutely ridiculous. Staff were rude, the phone was disconnected, and the airport transfer staff didn't answer either. Around midday, check-in took ages. On my first stay there was no running water, and customer service was no help. Avoid.

We just needed somewhere to sleep with the family before an early flight, and the airport is only about five minutes away. There's also a fuel station with decent prices nearby. Our family room had two double beds, though they aren't queen size, so four people may find them a tight fit. It's a standard three-star airport hotel, with sufficient sleep quality and cleanliness. Check-in was efficient and friendly, and breakfast starts at 5 am. Good value for an overnight stop.