Bulgari Hotel Roma

I stopped in for a simple birthday breakfast and felt so welcome. Everyone listened closely to what I was saying, and the staff kept smiling. They showed me around the different spaces, and I felt warmth throughout the visit. Thanks for the smiles, the kindness, and the lovely surprise.

The breakfast was wonderful, and it’s a beautiful hotel with a great restaurant. Their panettone came with tiny dishes in such a lovely arrangement that I wanted to take a photo. The last time I ordered it, though, they’d changed it for some reason. There’s also an authentic original statue of Venus in the entrance hall. I had a funny moment coming back in the rain. My water-resistant jacket had me soaked, hood up, and looking bedraggled as it got dark. The doorman stepped in front of me and asked where I was going, then why when I pointed ahead. I suppose I didn’t look like a typical Bulgari client at that moment. I explained, and he said he’d only been asking so he could help me get where I was going. I’m not upset about it. With my hood up and all wet, it was probably understandable. I wear good climbing and mountaineering gear, but it isn’t high fashion, so that might have played a part. I gave the hotel five stars and took the whole thing in good humor. The room lighting is a more serious issue. It’s clearly still a work in progress, and at those prices there’s really no excuse.

The rooftop bar has a spectacular 360-degree view from the seventh floor. It may not be the city’s best-known rooftop yet, but it deserves to be. I was also struck by the breakfast, which was available around the clock, free of charge, in the restaurant or in the room. I’ve stayed in plenty of hotels around the world and never come across that before. We spent five days here with our children and booked two double rooms. The staff showed real care toward all of us, especially the kids, and the Marriott management influence is evident throughout. Food, cleanliness, service, the pool and spa, and the bars were all outstanding. We’ll definitely return.

Coming back to Bvlgari Hotel Roma felt like coming home again. This wasn’t my first stay, and the warmth and personal attention are still what make the place so different. They remember the details and make you feel cared for, almost like family. I got a lovely upgrade to a luxurious suite and thoughtful personal service. The team also made sure I could keep my room late without needing to ask twice. The car service was perfectly coordinated and always on time. From reception and housekeeping to the concierge and spa, everyone treated me with respect and made me feel like a close friend. Bvlgari Roma is a real home away from home, and I’ll keep coming back. I recommend it wholeheartedly.