Tsukinoya
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 10:00
- Parking
- Nearby
- Pets
- Not allowed
- Luggage storage
- Available
- Languages
- English
- Smoking
- Smoke-free
- Children
- Family friendly
- Room types
- 2
Room Information
Rooms
1 / 1 Standard room
- shared bathroom
- air-conditioning
- fridge
- heating
- shared-bathroom
- tv
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1 / 2 Standard room
- Private bathroom
- private-bathroom
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Guest reviews
Recent reviews shared by hotel guests
Wilson T.
We booked at the last minute for one night in Hakone, and this ended up as one of the trip’s highlights. It’s officially a 2-star hotel, but in my view it surpassed a lot of 3- and 4-star places we’ve stayed at. The onsen was lovely and the whole property felt clean, spacious and peaceful. You can feel how much effort and care goes into maintaining it. My only regret is booking just one night. An elderly husband-and-wife team run the hotel, and they were so warm and thoughtful. At check-in, the uncle kindly drove us to Sounzan Station. After checkout, he took us to the bus stop too. Both rides saved us a lot of time and made the trip easier. Their hospitality made us feel looked after. Thank you both for a wonderful stay. Wishing you continued success, happiness and joy in your business. We hope to return when we’re next in Hakone.

Katrina M.
There’s a 711 open 24/7 within walking distance, which was convenient, and I loved the peaceful private outdoor onsen. You can book it for 50 minutes. The owner of Tsukinoya and his wife were incredibly kind. He helped me plan my trip to Yamanashi for the next day, but unusually heavy snowfall in Hakone meant I had to change my plans. He then drove me almost an hour to the train station. I’m so grateful to both of them for being so generous, and I’ll definitely stay here again.
Mikko L.
We stayed for two nights at this lovely little ryokan in Hakone and really enjoyed it. It’s a small place, which gave us a break from the crowds of tourists. Tsukinoya has two private baths, plus tatami floors and futons for sleeping. The owner couple were very friendly and helpful, and drove us to restaurants a few times 😊.
Carlos P.
The owners were so kind and treated us like family. Their service was 10/10. They drove us wherever we wanted to go, from late-night dinners to sightseeing spots. I’d recommend this place 1000% and would stay again every time. For what you get, the price is unbeatable, and I’m really grateful we found it. It’s traditional accommodation with a beautiful private onsen.
Alina M.
This is a quiet mountain spot for getting away and relaxing in the hot onsen. It feels like a very traditional place, nothing like a typical hotel. The couple who run it are welcoming and friendly, and the owner gave us rides when we needed them. After the onsen, we enjoyed hot tea in a traditional room. The pillow and comforter were the most comfortable.
Amenities
Everything available at this property
General Services
17 available- Air conditioning
- Smoking areas
- Smoke Free Property
- Heating
- Security guard
- Garden
- Smoking Allowed
- No elevators
- Luggage storage
- Hiking
- Fishing
- Family/Kid Friendly
- Temperature control for staff
- Extra decontamination measures
- Temperature control for guests
- Personal protection equipment for guests
- Additional Measures Against COVID 19
Internet
2 available- Free Wi Fi
- Internet access
Parking
2 available- Offsite parking reservations required
- Parking nearby
Meals
4 available- Bar
- Coffee/tea for guests
- Vending machine
- Kitchen
Recreation & Wellness
3 available- Doctor
- Massage
- First Aid Kit
Sports
2 available- Tennis court
- Golf сourse (within 3 km)
Pets
1 available- Pets Not Allowed
Room Amenities
4 available- Fridge
- Family room
- TV
- Toiletries
Languages
1 available- English
What's nearby
Explore attractions, restaurants and transport around the hotel
59 m 1 min walk
512 m 6 min walk
296 m 4 min walk
71 m 1 min walk
Attractions
20- Picasso Pavilion296 m 4 min walk
- The Hakone Open-Air Museum625 m 8 min walk
- Chisuji Falls1.1 km 14 min walk
- Hakone Gora Park1.2 km 16 min walk
- Hakone Museum of Art1.4 km 18 min walk
Restaurants
20- いろり家71 m 1 min walk
- 鮨 みやふじ138 m 2 min walk
- 天ぷら じゅらく144 m 2 min walk
- 渡邊ベーカリー170 m 2 min walk
- La Bazza179 m 2 min walk
Transit
20- 東京国際空港Airport74.1 km
- 神社下Bus59 m 1 min walk
- 上底倉Bus182 m 2 min walk
- ホテル前Bus213 m 3 min walk
- 木賀温泉入口Bus242 m 3 min walk

Stay rules
Important conditions for your stay