Grand Phenix Hakuba by Jade Villa
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 16:00
- Check-out
- Until 10:00
- Luggage storage
- Available
- Smoking
- Smoke-free
- Room types
- 4
Room Information
Rooms
1 / 6 3 Bedrooms Suite
- Private bathroom
- air-conditioning
- hairdryer
- mirror
- private-bathroom
- safe
- telephone
- toiletries
- towels
- tv
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1 / 6 Executive Suite
- Private bathroom
- air-conditioning
- hairdryer
- mirror
- private-bathroom
- safe
- telephone
- toiletries
- towels
- tv
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1 / 6 Suite
- Private bathroom
- air-conditioning
- hairdryer
- mirror
- private-bathroom
- safe
- telephone
- toiletries
- towels
- tv
Add your dates to see current rates.
1 / 6 Executive Double Suite with mountain view
- 2 guests
- full double bed
- Private bathroom
- mirror
- private-bathroom
- safe
- telephone
- toiletries
- towels
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Guest reviews
Recent reviews shared by hotel guests
Lin W.
There were three receptionists sitting there on their phones, and they didn’t seem able to help with any problem. No warmth or helpfulness at all.

Callum F.
We had a really good time at The Grand Phenix Hakuba. The rooms were spacious, clean, and well equipped, and the food in the hotel restaurant was very good. There was also a lovely onsen close by, perfect for unwinding after skiing. Getting around was easy. The slopes were nearby and the hotel shuttle was handy, while the local area was beautiful. Staff gave us useful tips on what to see and do, and helped book ski lessons and restaurant tables, which made things stress-free. From arrival, everyone was friendly and ready to help with questions. The service and facilities exceeded my expectations, and I’d happily recommend the hotel to anyone staying in Hakuba. Thanks for a memorable stay.
Adrian K.
We had a great time there. Elva went the extra mile after we requested a vegan birthday cake ahead of our stay, and made it happen. The place was spacious and clean, and there’s plenty of parking out front if you’re driving. Big kudos to Elva.
Quinn H.
The view was nice, and the rooms were really clean. There’s a full kitchen if you want to cook for yourself, and the service was great. It’s a one-minute walk to the bus stop. I’d stay here again.
Jenny Z.
Great service, a nice room, and decent food. I’d recommend this hotel and plan to come back next time.
Amenities
Everything available at this property
General Services
20 available- Air conditioning
- Elevator/lift
- Currency exchange
- Smoke Free Property
- Heating
- Security guard
- Newspapers
- Express Check In/Check Out
- Fire Extinguisher
- Reception desk
- Carbon Monoxide Detector
- Luggage storage
- Laundry
- Concierge services
- Hiking
- Fishing
- Cycling
- Extra decontamination measures
- Contactless Check In And/Or Check Out
- Additional Measures Against COVID 19
Internet
2 available- Free Wi Fi
- Internet access
Parking
2 available- Parking
- Parking nearby
Meals
2 available- Bar
- Restaurant
Business Services
1 available- Conference Hall
Recreation & Wellness
1 available- Doctor
Room Amenities
2 available- Non Smoking Rooms
- Toiletries
What's nearby
Explore attractions, restaurants and transport around the hotel
122 m 2 min walk
1.8 km 23 min walk
649 m 8 min walk
42 m 1 min walk
Attractions
20- Hakuba Mini Train Park649 m 8 min walk
- Happo Gondola Station665 m 8 min walk
- Hakuba Happo-One Snow Resort667 m 8 min walk
- 百名座no.1,2 LAND STATION HAKUBA1.2 km 15 min walk
- snow peak Land Station Hakuba1.2 km 15 min walk
Restaurants
20- Mark Matsuoka Grill42 m 1 min walk
- 白馬食堂47 m 1 min walk
- とんかつ専門店つむぎ61 m 1 min walk
- 林檎舎68 m 1 min walk
- Shinshu Izakaya Kihachi74 m 1 min walk
Transit
20- 白馬八方バスターミナルBus122 m 2 min walk
- 白馬ハイツ前Bus740 m 9 min walk
- 倉下の湯Bus951 m 12 min walk
- スノーピークランドステーション白馬Bus1.2 km 15 min walk
- 八方口Bus1.4 km 17 min walk

Stay rules
Important conditions for your stay