The Prince Karuizawa
About this property
Want to take a rest and explore the city? Hotel "The Prince Karuizawa" is located in Karuizawa. This hotel is located in 4 km from the city center.
Popular facilities
Good to know
- Check-in
- From 15:00
- Check-out
- Until 12:00
- Breakfast
- Available
- Airport shuttle
- Available
- Reception
- 24/7
- Pets
- Not allowed
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Languages
- English, Multi-language staff, Japanese +1
- Smoking
- Smoke-free
- Children
- Family friendly
Rooms
Reference price
1 / 6 Executive Twin room
- 2 guests
- twin beds
- Private bathroom
- air-conditioning
- bath
- bathrobe
- bedsheets
- blackout-blinds
- desk
- fridge
- hairdryer
- heating
- iron
- mini-bar
- private-bathroom
Executive Twin room: Room Amenities
- safe
- shower
- slippers
- tea
- tea-or-coffee
- telephone
- toiletries
- towels
- tv
- water
- wi-fi
1 / 6 Superior Twin room
- 2 guests
- twin beds
- Private bathroom
- air-conditioning
- bath
- bathrobe
- bedsheets
- blackout-blinds
- desk
- fridge
- hairdryer
- heating
- iron
- mini-bar
- private-bathroom
Superior Twin room: Room Amenities
- safe
- shower
- slippers
- tea
- tea-or-coffee
- telephone
- toiletries
- towels
- tv
- water
- wi-fi
1 / 1 Superior Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- bath
- bathrobe
- bedsheets
- blackout-blinds
- desk
- fridge
- hairdryer
- heating
- iron
- mini-bar
- private-bathroom
Superior Double room: Room Amenities
- safe
- shower
- slippers
- tea
- tea-or-coffee
- telephone
- toiletries
- towels
- tv
- water
- wi-fi
Executive Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- bathrobe
- blackout-blinds
- desk
- fridge
- hairdryer
- heating
- iron
- mini-bar
- private-bathroom
- safe
- slippers
Executive Double room: Room Amenities
- tea
- tea-or-coffee
- toiletries
- towels
- tv
- water
- wi-fi
Guest reviews
Recent reviews shared by hotel guests
I stayed at the hotel complex three times over the last month, spending a week at the West first and then staying twice at The Prince Hotel. The rooms are old, but clean and well maintained. The doorman and van driver were always friendly with my young children and very helpful. The problem was the restaurant staff during our last stay. We'd normally skip breakfast, but this time we booked it for our family of four, two adults and children aged 9 and 2. The menu wasn't kid friendly, and the kids ate almost nothing except a tiny bowl of fruit. When I joined them, I saw the food on the table and asked for a black coffee and another fruit bowl. The waitresses seemed to avoid me. After I waited for someone to notice me, I asked a man for the coffee and fruit. He loudly said there'd be an extra charge. I agreed, but the way he said it made me uncomfortable. A waitress then brought in the whole set menu, leaving lots of food that the kids wouldn't eat. While I was eating, I noticed staff gossiping about us. My children had been quiet and polite, so I felt sure they were talking about my order. I told the receptionist at checkout, but they charged ¥4,000 for breakfast for my two-year-old son. I've already decided not to return this weekend. It's really sad they didn't listen to a frequent guest, especially when they know we come so often.
The dinner was much lighter than the French course meals I usually avoid because they feel too heavy, but it was still really good and carefully prepared. Our table faced a large window looking out over a pond with illuminated trees. We also enjoyed the coupon for hot spring baths at neighboring hotels run by the same chain. Momigi hot spring felt new and modern, and was a great place to recharge before dinner. We chose this stay for our wedding anniversary and were delighted by the room, food, and hospitality. From our twin room, we could see the golf course, where we spotted only two or three people during our stay, as well as a lovely pond and Japanese pine trees. The staff were attentive, polite, and proactive, so we never felt confused or uncomfortable. There was no tipping needed in Japan. After checkout, staff noticed we were waiting for a bus in the lobby and arranged a ride just for us to Karuizawa station. That was an amazing end to the stay.
Our family of four adults, including my elderly father, had a two-bedroom suite that suited us perfectly. The staff took thoughtful care of him, arranging a wheelchair, helping him in and out of the car, and making sure he had comfortable seating in the restaurant. Their kindness made the stay comfortable and memorable for all of us.
I stayed with friends on 8/2. The hotel was comfortable and really nice, and the staff were helpful. I left my Airpod2 in the room, but after I emailed the hotel, they found it and mailed it back to me. I'd recommend this hotel to people coming to Karuizawa.
The room had an amazing view and huge twin beds. There isn't much nearby beyond the resort itself, and you'll need to take the shuttle to the west or east branch for the hot spring. It runs twice an hour. I'd recommend having a car.
Amenities
Everything available at this property
General Services
74 available- Shopping on site
- Air conditioning
- 24 Hour Reception
- Elevator/lift
- Smoking areas
- Currency exchange
- Smoke Free Property
- Heating
- Newspapers
- Gift shop
- Garden
- Television in lobby
- Fire Extinguisher
- Room service
- Indoor Fireplace
- Linens
- Luggage storage
- Laundry
- Safe Deposit Box
- Concierge services
- Dry Cleaning
- Wake Up Service
- Telephone
- Cafe
- Transfer services
- Library
- Bowling
- Hiking
- Picnic area
- Ping Pong
- Cycling
- Ski passes available
- Ski facilities rental
- Ski shuttle
- Ski In/Ski Out
- Skiing
- Ski school
- Temperature control for staff
- Personal protection equipment for staff
- Extra decontamination measures
- Temperature control for guests
- Personal protection equipment for guests
- Additional Measures Against COVID 19
- Total number of rooms
- hotel
- American Express
- JCB
- Diners Club
- MasterCard
- Visa
- Key Collection
- Check In Hour
- Check Out Hour
- Laundry service
- Launderette
- Multilingual staff
- Bellboy service
- Fireplace
- Hotel safe
- Currency exchange facilities
- Lift access
- Newspaper stand
- Shop
- Concierge
- Luggage room
- Clothes dryer
- Bikes available
- Café
- Smoking area
- Picnic
- Identification card at arrival
- Bowling alley
- Snowboarding
- Ski pass
Accessibility
2 available- Accessibility features
- Wheelchair Accessible
Internet
3 available- Free Wi Fi
- Internet access
- Wi Fi
Parking
3 available- Electric car charging
- Parking
- Car park
Meals
8 available- Bar
- Coffee/tea for guests
- Breakfast
- Breakfast in the room
- Restaurant
- Kitchen
- Kettle
- Children get free accommodation, meals payable on the spot
Business Services
2 available- Fax and copy machine
- Conference Hall
Recreation & Wellness
7 available- Doctor
- Massage
- Sauna
- Spa
- First Aid Kit
- Spa treatments
- Spa centre
Pool and beach
1 available- Beach/pool towels
Sports
12 available- Free bicycle rental
- Bike rental
- Mini golf
- Table Tennis
- Golf course
- Tennis court
- Fitness facilities
- Bicycle hire service
- Fitness
- Golf
- Tennis
- Golf practice facility
Children
5 available- Babysitting and childcare
- Children's playground
- Kids club
- Babysitting service
- Kids’ club
Pets
1 available- Pets Not Allowed
Room Amenities
11 available- Non Smoking Rooms
- Fridge
- Family room
- TV
- Hairdryer
- Shower/Bathtub
- Bathtub
- Shower
- Slippers
- Toiletries
- Towels and bed linen
Languages
4 available- English
- Multi Language Staff
- Japanese
- Chinese
What's nearby
Explore attractions, restaurants and transport around the hotel
1.5 km 18 min walk
1.5 km 19 min walk
1.3 km 17 min walk
11 m 1 min walk
Attractions
20- Karuizawa Prince Hotel Snow Resort1.3 km 17 min walk
- Yagasaki Park1.8 km 22 min walk
- Karuizawa New Art Museum2.2 km 28 min walk
- Old Karuizawa Ginza Street3.1 km
- Karuizawa St. Paul's Catholic Church3.4 km
Restaurants
20- ダイニングルーム ボーセジュール11 m 1 min walk
- Beaux Sejours Restaurant Français In The Prince Hotel12 m 1 min walk
- ふく吉・純手打そば580 m 7 min walk
- Cafe Hip Karuizawa600 m 8 min walk
- ガーデンカフェ 軽井沢フィール601 m 8 min walk
Transit
20- 軽井沢Train1.5 km 18 min walk
- 軽井沢駅Bus1.5 km 19 min walk
- 新道Bus2.2 km 27 min walk
- 東部小学校Bus2.4 km 30 min walk
- 六本辻・雲場池Bus2.4 km 30 min walk
Stay rules
Important conditions for your stay
Fees and optional services
Parking
Parking - Extra charge may apply
Rules and eligibility
Children
Ages 0-5 - Extra bed available
Hotel information
- Total rooms
- 100
- Floors
- 3
Electricity
- Voltage
- 100 V
- Frequency
- 50 Hz / 60 Hz
- Socket types
- A, B
