Hotel Coco de Annex (Love Hotel)
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 18:00
- Check-out
- Until 11:00
Guest reviews
Recent reviews shared by hotel guests
Mai M.
I used the place today for a two-hour break, and the phone service was awful. About 15 minutes before my scheduled departure, they called, so I started getting ready to leave. Then they rang again and said there were only six minutes left, asking me to pay quickly because even being one minute late would mean a full night's charge. Three minutes later came another call asking when I would leave, saying they had to handle the process themselves and I should already have gone. I asked why they kept repeating the same thing while I was preparing. They said preparing payment takes time and again warned that one minute late means a full night. The calls kept coming. I stopped answering, quickly sent my money through the air chute, and waited for change. As soon as it came back, the phone rang again, demanding to know why I hadn't answered and when I was leaving. The staff member yelled at me until the end. I said I would go to the front desk to explain, but the girl with me stopped me and I managed to calm down. I'm still angry, though. Was there a notice on the door or in the room instructions saying I had to leave a certain number of minutes before the scheduled time? Nobody mentioned that when I called at check-in. If even one minute past the booked time brings a full room charge, shouldn't that just be included in the rate? Even if the staff member thought they were helping me get the rest rate, calling again and again for the same reason is rude. Why does a simple cash payment take so long? Does it really take five minutes to prepare change? Whenever I tried to speak, they yelled over me and ignored my questions. Is there no one there who can have a proper conversation? The room had dead bugs, a bathroom TV that didn't work, and other problems. Some staff also yelled and screamed when their opinions weren't accepted. I drove an hour home and wrote this Google review quickly, giving up sleep. Now I'm off to work and haven't slept at all. Oh, I'm not angry at all. For now, I won't be back. 🤗

Misaki I.
The breakfast and facilities were fine, which made the experience even more disappointing. This was my first review, and it was also the first time I'd paid to be lectured. I want a different person at the front desk. I'd stayed at many hotels, but never had a staff member talk down to me like this. I want my money back. I went ahead and wrote a review because it was that bad. I ordered a phone charger because my phone wouldn't charge. The first one they brought didn't work, and neither did the second. I needed to contact the company, but couldn't do that until I got my battery working. When I asked for a third, they said in an intimidating tone that they'd check it and bring it over, but they had lots of inquiries and I would have to wait. I explained that it might have worked where they tested it, but not here, which was why I was calling. They lectured me about not getting the wrong idea about all customers. Annoyed by the tone, I asked them to get someone else because they weren't helping. They replied that they were in charge, there was nobody else, and I should listen. When I asked for their name, they asked why they had to tell me and demanded mine instead. We ended up arguing. Why should I have to give my name to the front desk? I'd made time to stay there, but left feeling awful. The mood was completely ruined and I couldn't enjoy myself after that.
GRACE M.
The facilities are getting old, so I'd give them three stars, but the service and value for money make up for it. Use the coupons to get a good deal. The view out the window has an industrial feel that's hard to describe. Highly recommended.
Yuki T.
In room 302, I had to press the air conditioner button dozens of times before it finally came on. The shower was fine, but the bathtub had no hot water. It was also hard to turn the TV on or off, and the bathroom light brightness knob didn't work no matter how often I tried it. I couldn't use the free time during my break, yet I was charged the full three-hour fee of 5,770 yen. Never going back.
Chie M.
Weekday check-in from 1 PM was handy since it let me stay longer. There were lots of complimentary services, and the front desk staff kindly explained how to make the most of them.
Amenities
Everything available at this property
General Services
9 available- Air conditioning
- 24 Hour Reception
- Elevator/lift
- Heating
- Adults Only
- Room service
- Wake Up Service
- Telephone
- Microwave oven
Internet
2 available- Free Wi Fi
- Internet access
Parking
2 available- Parking
- Parking nearby
Room Amenities
5 available- Fridge
- TV
- Hairdryer
- Shower
- Toiletries
What's nearby
Explore attractions, restaurants and transport around the hotel
1.3 km 17 min walk
1.4 km 18 min walk
1.7 km 21 min walk
739 m 9 min walk
Attractions
20- Yasaka Shrine1.7 km 21 min walk
- Kokura Castle1.8 km 23 min walk
- Katsuyama Park2.1 km 26 min walk
- Tanga Market2.3 km 28 min walk
- TOTO Museum3.1 km
Restaurants
20- ふくしま食堂739 m 9 min walk
- よっちゃん食堂756 m 9 min walk
- 東龍軒東港店789 m 10 min walk
- すずめの涙のちゅんちゅん食堂827 m 10 min walk
- らーめん智屋845 m 11 min walk
Transit
20- 西小倉Train1.3 km 17 min walk
- 大門Bus1.4 km 18 min walk
- 日明Bus1.5 km 18 min walk
- 小倉高校下Bus1.5 km 19 min walk
- 緑が丘Bus1.6 km 20 min walk

Stay rules
Important conditions for your stay