The Hedistar Hotel Narita
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 14:00
- Check-out
- Until 11:00
- Breakfast
- Available
- Airport shuttle
- Free
- Reception
- 24/7
- Pets
- Not allowed
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Languages
- English, Multi-language staff, Japanese
- Smoking
- Smoke-free
- Room types
- 4
Room Information
Rooms
1 / 6 Deluxe Twin room
- 2 guests
- twin beds
- Private bathroom
- air-conditioning
- bathrobe
- desk
- fridge
- hairdryer
- iron
- private-bathroom
- slippers
- soundproofing
- telephone
- toiletries
- towels
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1 / 6 Economy Twin room
- 2 guests
- twin beds
- Private bathroom
- air-conditioning
- bathrobe
- desk
- fridge
- hairdryer
- iron
- private-bathroom
- slippers
- soundproofing
- telephone
- toiletries
- towels
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1 / 4 Standard Twin room
- 2 guests
- twin beds
- Private bathroom
- air-conditioning
- bathrobe
- desk
- fridge
- hairdryer
- iron
- private-bathroom
- slippers
- soundproofing
- telephone
- toiletries
- towels
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1 / 6 Standard Family room
- Private bathroom
- air-conditioning
- bathrobe
- desk
- fridge
- hairdryer
- iron
- private-bathroom
- slippers
- soundproofing
- telephone
- toiletries
- towels
Add your dates to see current rates.
Guest reviews
Recent reviews shared by hotel guests
Sabrina V.
The location was quite good, with a short shuttle ride from the airport. That was the only good part for us. We stayed twice with my spouse, and both visits were disappointing. On our first stay, a nice staff member welcomed us, but the room was so tiny we could barely move around. The washroom was cramped and dark, the toilet smelled bad, and the stained walls and crusty, dirty entertainment remote made the room feel grimy. The beds were very high and hard. After a 16h trip I was exhausted but couldn’t sleep, partly because a baby was crying all night. The doors weren’t well sealed, so we could hear the corridor and people in neighboring rooms. My spouse is tall and muscular, which made the lack of space especially difficult. There was also an odd 10cm step at the washroom doorway, and I fell once trying to get out. The second stay wasn’t better. The afternoon staff seemed too busy chatting to help us and just pointed us to the self check-in machine. There were notices about planned elevator maintenance and power and water being cut off for inspection, all in the same week. The place was noisy and dirty, and staff weren’t always welcoming. I wouldn’t recommend it.
Nolan P.
The room had a nostalgic feel, and the space under the bed was handy for tucking away our huge luggage without crowding the room. Amenities were available in the room and on the ground floor near the lift. Having a FamilyMart inside the hotel was a big highlight for picking up extra food. There was a noticeable stain on the wall by the rubbish bin, and I couldn’t stop noticing it. It didn’t really affect our stay, though it would be nice if they repainted that area. The young gentleman at check-in greeted us promptly and did his best to make the process easy. The staff spoke excellent English, which made it pleasant to communicate what we needed. The airport shuttle was a big bonus. A big thumbs-up to our driver at 5.30am 19th Dec, who was polite and helped lift our large luggage onto the bus. We’re sorry it was so heavy, and please send him our regards! The hotel is about 20 minutes to and from the train station, 15 minutes from Naritasan Shinsho-ji Shrines and the famous old street, and within a reasonable walk of both malls. The smaller Aeon mall is within 10 minutes on foot, which we loved, and the big Aeon is a 30-35 minute walk. Exploring the area was easy.
Priya N.
The rooms are compact, as is standard for Japan, but ours was clean and quiet. The FamilyMart right in the lobby was very handy for quick snacks and drinks. For an overnight stop before an early flight, the free airport shuttle saved us a lot of stress and was reliable. Just remember to book your seat at the front desk when you check in. Good value if you need a comfortable bed near NRT.
Hannah M.
There’s a lot of convenience here: a Family Mart, breakfast buffet, coin laundry, good Wi-Fi, strong shower pressure, and a popular airport shuttle. The guest laundry area on the first floor also has vending machines with ice cream cones and beer, plus a currency converter machine. The mall with a full grocery store is very close, and the train station is walkable. I appreciated that the front desk staff spoke English and were always ready to help. There were rooms being renovated right next to mine, but I barely heard anything. The mattress and bench were both too firm for me. I definitely recommend the hotel.
Yong K.
The customer service was amazing, and the hotel offers an airport shuttle. The room was decently clean, and the location worked well, about a 5-minute walk to the smaller Aeon Mall, which was good enough for me. There are some decent restaurants nearby too. I’ll be back.
Amenities
Everything available at this property
General Services
45 available- Computer
- Air conditioning
- Elevator/lift
- Smoking areas
- Currency exchange
- Smoke Free Property
- Heating
- Security guard
- Newspapers
- Television in lobby
- Fire Extinguisher
- Reception desk
- Room service
- Laundry
- Safe Deposit Box
- Dry Cleaning
- Luggage storage
- Wake Up Service
- Telephone
- Airport transportation
- Transfer services
- Temperature control for staff
- Personal protection equipment for staff
- Extra decontamination measures
- Temperature control for guests
- Personal protection equipment for guests
- Additional Measures Against COVID 19
- Total number of rooms
- hotel
- 24 Hour Reception
- Check In Hour
- Check Out Hour
- Airport Shuttle
- Laundry service
- Launderette
- Multilingual staff
- 24 Hour Security
- Hotel safe
- Currency exchange facilities
- Lift access
- Luggage room
- Clothes dryer
- Smoking area
- Non Smoking Establishment
- Minimum Check In Age
Accessibility
1 available- Wheelchair Accessible
Internet
3 available- Free Wi Fi
- Wired Internet
- Wi Fi
Parking
2 available- Parking
- Car park
Meals
4 available- Breakfast
- Restaurant
- Vending machine
- Kettle
Business Services
1 available- Fax and copy machine
Recreation & Wellness
3 available- Doctor
- Massage
- First Aid Kit
Pool and beach
1 available- Beach/pool towels
Pets
1 available- Pets Not Allowed
Room Amenities
9 available- Non Smoking Rooms
- Fridge
- Hairdryer
- Flat Screen TV
- Shower/Bathtub
- Bathtub
- Shower
- Wardrobe/Closet
- Toiletries
Languages
3 available- English
- Multi Language Staff
- Japanese
What's nearby
Explore attractions, restaurants and transport around the hotel
58 m 1 min walk
5.9 km
646 m 8 min walk
5 m 1 min walk
Attractions
20- Naritasan Omotesando646 m 8 min walk
- Omotesando Street658 m 8 min walk
- Narita Yokan Information Centre689 m 9 min walk
- Three-story Pagoda700 m 9 min walk
- Naritasan Park707 m 9 min walk
Restaurants
20- フォルクス 成田店5 m 1 min walk
- おきなはなれ54 m 1 min walk
- Volks56 m 1 min walk
- 来来亭成田店89 m 1 min walk
- かつや 成田東町店109 m 1 min walk
Transit
20- 成田国際空港Airport5.9 km
- 東京国際空港Airport55.0 km
- 松原Bus58 m 1 min walk
- 東町Bus263 m 3 min walk
- 成田高校Bus396 m 5 min walk

Stay rules
Important conditions for your stay