Mina A.
The location is great, though the rooms are really tiny, as is common in Japan. There’s no staff around to speak with, and everything is handled electronically at the lobby machine, including getting your keys and checking out. There’s no room service or towel replacement, and check-in isn’t allowed before 4 PM, so arriving early means finding somewhere to wait. Checking out was a hassle too. I had to contact them through the emergency line on the LINE app, but it wouldn’t let me get through. I would’ve rated the hotel higher if someone could at least change the towels or let me check in before 4 PM. I don’t care much about having the beds made.

