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Smoke-freeFamily friendly

About this property

Your vacation should be comfortable! Hotel "Mitsui Garden Hotel Sapporo West" is located in Sapporo. This hotel is located 1 km from the city center. Location You can stop by the restaurant. Free Wi-Fi is available on the territory. Ask for more information when checking in. If you travel by car, there’s a parking zone. The following services are also available for the guests: a doctor. Accessible for guests with disabilities: the elevator helps them to go to the highest floors. Additional services that the hotel offers to its guests: a laundry and press. The staff of the hotel will be happy to talk to you in English. At the hotel Guests will find the following in the room: slippers. Please note that the listed services may not be available in all the rooms. Room amenities

Popular facilities

See all facilities
Free WiFi
Restaurant
ParkingAvailable for a fee
Air conditioning
Bar
24h reception

Good to know

Check-in
From 15:00
Check-out
Until 11:00
Breakfast
Available
Pets
Not allowed
Accessibility
Wheelchair accessible
Luggage storage
Available
Languages
English
Smoking
Smoke-free
Children
Family friendly
Room types
4
Accommodates
Up to 2 guests

Room Information

Rooms

Standard Double room

  • 2 guests
  • full double bed
  • Private bathroom
  • air-conditioning
  • hairdryer
  • heating
  • private-bathroom
  • safe
  • slippers
  • toiletries
  • towels
  • tv
  • wi-fi
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Standard Twin room

  • 2 guests
  • twin beds
  • Private bathroom
  • air-conditioning
  • hairdryer
  • private-bathroom
  • tv
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Superior Twin room

  • 2 guests
  • twin beds
  • Private bathroom
  • air-conditioning
  • hairdryer
  • private-bathroom
  • tv
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Twin Junior Suite

  • 2 guests
  • twin beds
  • Private bathroom
  • private-bathroom
  • toiletries
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Guest reviews

Recent reviews shared by hotel guests

Guest Rating
8.8/10
Very Good
753 reviews

Jessica W.

10/10

Breakfast was amazing, especially the nigiri made fresh right there. The hotel also has a microwave and a hot and cold water machine on the second floor, across from the public bath. It’s about a three-minute walk to Sapporo JR station and one minute to Yodobashi, with a McDonald’s right in front. Great location, and I’d definitely stay again.

Minji K.

8/10

We liked warming up in the public bath every night after walking around in the cold, snowy winter. The hotel also has coin laundry, which came in handy halfway through our trip when we needed clean clothes. Breakfast wasn’t really to my taste, but that’s personal preference. You can use the breakfast voucher at the seafood market for a delicious kaisendon. Mitsui Garden West is very close to Sapporo Station, so it’s handy if you arrive by train and want to walk over with your luggage. Be sure to go into Mitsui Garden West, since Mitsui Garden is right next door. Susukino is a 20-25 minute walk; we enjoyed going through the underground passage and looking at the shops to stay warm. The one bad experience was with the taxi they called for us, which wasn’t really the hotel’s fault. The driver was rude, sped on icy roads, slammed the doors at us, and ignored our thank-you in Japanese. He also dropped us at the wrong place. Even so, we’d recommend staying here if the walk to Susukino doesn’t bother you.

KEIKO W.

8/10

The rooms are on the small side, but have a good range of amenities, either for self-service or on request at the lobby. There’s a public bath too, nice for relaxing after a day walking around the city. Breakfast was acceptable, though the selection was limited and repetitive, so it may not satisfy higher expectations. The location is convenient for travelers, about a nine-minute walk from Sapporo Station. There’s a Lawson convenience store on the ground floor, plenty of nearby restaurants, and Daimaru Shopping Mall within walking distance. A good option in central Sapporo.

Elena T.

10/10

The breakfast choices are fairly limited and lean toward Western food, though the live chef station making sweet and savory crepes was a nice touch. The public bath for both men and women was another plus. The room worked well for three, with enough space to walk around, a proper hanging area, and a decent wardrobe. The bathroom was a comfortable size too, less cramped than typical Japanese hotel toilets. After a bad experience at my previous hotel in Otaru, where messy exposed cables ran under the bed’s head area, I checked this room right away and was glad Mitsui Garden had everything properly set up and safe. The real drawback was the laundry. There’s only one combo washer-dryer, and waits can be long, with people still queuing at 3 or 4 a.m. Each full wash and dry takes about two hours. The TV in the room shows live washer updates, which is thoughtful, but more machines would be much better. It’s inconvenient when someone is out and misses the pickup time. They should consider a proper shared laundry area with at least four machines, not divided by gender zones. I booked this hotel at the last minute after cutting short my stay in Otaru.

Amenities

Everything available at this property

60 Facilities

General Services

35 available
  • Air conditioning
  • 24 Hour Reception
  • Elevator/lift
  • Smoking areas
  • Smoke Free Property
  • Heating
  • Security guard
  • Newspapers
  • Fire Extinguisher
  • Laundry
  • Luggage storage
  • Wake Up Service
  • Telephone
  • Taxi booking
  • Temperature control for staff
  • Personal protection equipment for staff
  • Extra decontamination measures
  • Temperature control for guests
  • Personal protection equipment for guests
  • Contactless Check In And/Or Check Out
  • Additional Measures Against COVID 19
  • Total number of rooms
  • hotel
  • Check In Hour
  • Check Out Hour
  • Laundry service
  • 24 Hour Security
  • Bellboy service
  • Currency exchange facilities
  • Lift access
  • Luggage room
  • Smoking area
  • Hot tub
  • Non Smoking Establishment
  • Minimum Check In Age

Accessibility

2 available
  • Accessibility features
  • Wheelchair Accessible

Internet

2 available
  • Free Wi Fi
  • Wi Fi

Parking

2 available
  • Parking
  • Car park

Meals

8 available
  • Coffee/tea for guests
  • Restaurant
  • Vending machine
  • Kitchen
  • Bottled water
  • Kettle
  • Bar
  • Breakfast

Business Services

2 available
  • Fax and copy machine
  • Conference Hall

Recreation & Wellness

2 available
  • Doctor
  • First Aid Kit

Pets

1 available
  • Pets Not Allowed

Room Amenities

5 available
  • Non Smoking Rooms
  • Family room
  • Cable TV
  • Slippers
  • Toiletries

Languages

1 available
  • English

What's nearby

Explore attractions, restaurants and transport around the hotel

60 places nearby
Closest Bus 北5条西7丁目

40 m 1 min walk

Closest Metro さっぽろ

336 m 4 min walk

Top attraction nearbyJR Tower Observatory T38

505 m 6 min walk

Dining nearby 20 Restaurants

28 m 1 min walk

Attractions

20
  • JR Tower Observatory T38505 m 6 min walk
  • JR Tower514 m 6 min walk
  • The Hokkaido University Museum773 m 10 min walk
  • Odori Park900 m 11 min walk
  • Sapporo TV Tower996 m 12 min walk

Restaurants

20
  • 天壇28 m 1 min walk
  • 居酒屋道28 m 1 min walk
  • 大衆蕎麦大衆酒場 りん36 m 1 min walk
  • Sushi Tanabe43 m 1 min walk
  • 酒といこい 時々・・・47 m 1 min walk

Transit

20
  • 北5条西7丁目Bus40 m 1 min walk
  • 北5条西7丁目Bus139 m 2 min walk
  • 京王プラザホテルBus157 m 2 min walk
  • 札幌駅前Bus262 m 3 min walk
  • 札幌駅前(降)Bus328 m 4 min walk
Map

Stay rules

Important conditions for your stay

Check-in15:00 – 00:00Front desk timing
Check-out11:00Departure timing

Fees and optional services

  • Parking

    Parking - Extra charge may apply