Hinanoyado Chitose
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 10:00
- Pets
- Not allowed
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Room types
- 4
Room Information
Rooms
Deluxe room
- Private bathroom
- air-conditioning
- desk
- heating
- private-bathroom
- safe
- wi-fi
Add your dates to see current rates.
1 / 4 Standard room
- Private bathroom
- air-conditioning
- desk
- heating
- private-bathroom
- safe
- wi-fi
Add your dates to see current rates.
1 / 2 Standard room
- shared bathroom
- air-conditioning
- desk
- heating
- safe
- shared-bathroom
- wi-fi
Add your dates to see current rates.
Superior Twin room
- 2 guests
- twin beds
- Private bathroom
- private-bathroom
Add your dates to see current rates.
Guest reviews
Recent reviews shared by hotel guests
Yuri L.
Matsunoyama Onsen is remote and secluded, in one of Niigata's heaviest snowfall areas, but we loved the spring water and the service on our first visit to Chisato ryokan. The meals were exceptional and made with local ingredients. Don't skip the region's premium, sought-after Japanese rice. The water is salty and based on ancient seawater, about 12 million years old. There is one indoor onsen and two outdoor ones, and our chosen plan included use of a private bath at no extra charge. I'd recommend using the ryokan's pickup between Matsudai Station and the inn. We'll return and stay longer next time.

Satoshi K.
The ryokan is tucked into a wooded, secluded spot, with a pleasant stream running along the road. There are two onsen baths, one outdoors on a balcony and one at ground level. The lower bath is quite small and the water runs hot. The outdoor bath at ground level was a bit dirty.
Aiko M.
I had a great time here with three girlfriends. The surrounding scenery is picturesque, and both the food and staff service were excellent. The bath ran a little hot at first, but I got used to it quickly. In the afternoon they have free sale, plus onsen tamago eggs cooked for a long time. The eggs were delicious, with a strange texture in a good way, unlike anything I'd tasted before.
Lizzie N.
We wanted a quieter snowboarding weekend away from the long-weekend crowds in Nozawa, so four of us drove from Tokyo and stayed two nights in a separate suite. It was a huge apartment, with a kitchen and living room. We booked too late to get meals, but had a great stay and loved the baths. They also run a pizza bar at night. We ate a lot of delicious pizza from the Master's brother, especially the quattro formaggi. The chloride springs here don't have the strong smell of sulfur springs, and after bathing all our skin felt moisturized. The outdoor baths were amazing, and very hot, with a view of snow falling quietly in the morning. Staff were kind and provided excellent service throughout. A friend left things at a nearby restaurant, and the staff took the time to pack them carefully and send them back. We'll come again. The ryokan was so comfortable, we really enjoyed the three-day weekend with friends. Thank you for a wonderful stay.
Julio A.
After riding all those kilometers on my motorcycle trip from Spain to Japan to visit The Black Symbol, staying at Hinanoyado Chitose was exactly what I needed. The mineral-rich onsen eased my muscles and even improved my skin. The kaiseki meals were delicious, beautifully prepared with local ingredients. Ms. Akemi and Mr. Kanzunari were especially warm, and taught me a bit about Japanese culture before I headed back out. A peaceful, kind, traditional stay I won't forget. Highly recommended.
Amenities
Everything available at this property
General Services
25 available- Shopping on site
- Air conditioning
- Smoking areas
- Newspapers
- Garden
- Fire Extinguisher
- Reception desk
- Indoor Fireplace
- Luggage storage
- Cafe
- Library
- Hiking
- Skiing
- hotel
- Check In Hour
- Check Out Hour
- Mobile phone coverage
- Room service
- Air conditioning in public areas
- Fireplace
- Lift access
- Shop
- Luggage room
- Café
- Game room
Accessibility
2 available- Accessibility features
- Wheelchair Accessible
Internet
2 available- Free Wi Fi
- Wi Fi
Parking
2 available- Parking
- Car park
Meals
3 available- Bar
- Restaurant
- Air conditioning in Restaurant
Business Services
3 available- Conference Hall
- Conference room
- Meeting room
Recreation & Wellness
2 available- Massage
- Steam bath
Sports
1 available- Bicycle hire service
Pets
1 available- Pets Not Allowed
What's nearby
Explore attractions, restaurants and transport around the hotel
5.8 km
8.9 km
3.0 km 37 min walk
38 m 1 min walk
Attractions
20- The Last Class3.0 km 37 min walk
- Bijin Bayashi Forest4.4 km
- 棚田アート 松之山布川5.4 km
- 野辺の泡6.6 km
- 津南町農と縄文の体験実習館 なじょもん7.0 km
Restaurants
20- 山愛38 m 1 min walk
- ブラックシンボル45 m 1 min walk
- 手打ちラーメン 柳屋62 m 1 min walk
- 松之山日の出屋108 m 1 min walk
- 日の出家113 m 1 min walk
Transit
20- 津南Train5.8 km
- 越後鹿渡Train6.6 km
- 越後田中Train7.1 km
- 足滝Train7.3 km
- まつだいTrain7.6 km

Stay rules
Important conditions for your stay