Phoenix Resort Pyeongchang -Park
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 11:00
- Parking
- Free
- Breakfast
- Available
- Luggage storage
- Available
- Room types
- 4
Room Information
Rooms
1 / 6 Royal (If include Breakfast Plan : 2 Breakfast Only)
- 132 m2
- 1 x Double bed 131-150 width, 1 x Single bed 80-130 width
- Satellite TV
- Hairdryer
- TV
- Kitchen
- Fridge
- 220V power supply
- Wi-fi
- Living room: 1
- Tea and coffee making facilities
- Dining Area
- Number of bedrooms: 2
- Smoke detector
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1 / 6 Royal Suite (If include Breakfast Plan : 2 Breakfast Only)
- 165 m2
- 1 x Double bed 131-150 width, 1 x Single bed 80-130 width, 1 x Single bed 80-130
- 220V power supply
- Satellite TV
- Towel menu
- Smoke detector
- Number of bedrooms: 3
- Dining Area
- TV
- Hairdryer
- Kitchen
- Fridge
- Tea and coffee making facilities
- Living room: 1
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1 / 5 Suite (If include Breakfast Plan : 2 Breakfast Only)
- 99 m2
- 1 x Double bed 131-150 width, 1 x Single bed 80-130 width
- Fridge
- Dining Area
- Number of bedrooms: 2
- Smoke detector
- Wi-fi
- Towel menu
- Living room: 1
- Satellite TV
- Kitchen
- TV
- Hairdryer
- 220V power supply
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1 / 3 Standard(Double bed or Ondol) (If include Breakfast Plan : 2 Breakfast Only)
- 66 m2
- 1 x Double bed 131-150 width
- Hairdryer
- TV
- Kitchen
- Fridge
- Tea and coffee making facilities
- Living room: 1
- Wi-fi
- 220V power supply
- Satellite TV
- Towel menu
- Smoke detector
- Number of bedrooms: 1
Add your dates to see current rates.
Guest reviews
Recent reviews shared by hotel guests
daniel J.
We booked the Sky Suite Family because my father-in-law lives in pyeongchang and stayed with us. The room was quite spacious, and it had the biggest TV I've ever seen in a hotel. Beyond that, I didn't have much good to say. My wife and I slept in an open area beside the living room, with no wall, door, or even curtain for privacy. The bathroom still had hair from previous guests, and although there were three adults, we weren't given enough towels. We had to call every day for more just to dry off after showering. We visited in mid-autumn, outside ski season, and a lot of outdoor attractions weren't open every day, throwing off some of our plans. At the aquatic centre, nearly the whole outdoor area was closed, including all the slides. I wouldn't return: the rooms were dirty, you have to arrange towels with staff before showering, and many amenities aren't open.

Hannah L.
The online check-in was great, and the staff were very friendly. We had a spacious, comfortable Family Room at Phoenix Resort. The lobby where you check in was noisy, cold, and dated, though, especially beside the much nicer hotel lobby next door.
Luke B.
The ski slopes are right outside, and it seems convenient if you don't drive. I rented a car and stayed at the base of the mountain instead. I didn't stay here, so I can't say much about it. Check out my videos if you want to see what the slopes are like.
Minh T.
I had a lovely holiday at Phoenix Pyeongchang Resort. The rooms were comfortable, the service made me feel welcome, and the location was convenient. I also enjoyed getting into Snow Park. 🤩🥳✨
MINHO L.
The front desk staff were kind and friendly, and some could understand basic English. The skiing was a great experience, but we don't think we'd return to the resort. Our first room smelled bad, so we asked to move. The cleaning also needed work: there was hair on the floor, towel, and pillow, stains on the cushions, crumbs, and other signs the room hadn't been fully cleaned. While we were resting, a room service staff member came into the room to take a cushion, which startled us since we were already there.
Amenities
Everything available at this property
General Services
35 available- Total number of rooms
- aparthotel
- Key Collection
- 24 Hour Reception
- Check In Hour
- Check Out Hour
- Room service
- Laundry service
- Launderette
- Multilingual staff
- 24 Hour Security
- Bellboy service
- Air conditioning in public areas
- Smoke detector
- Hotel safe
- Lift access
- Shop
- Garden
- Concierge
- Luggage room
- BBQ facilities
- Grill/BBQ
- Ski storage
- Café
- Non Smoking Area
- Smoking area
- Banquet hall
- Game room
- Pub
- Hairdressing salon
- Picnic
- Identification card at arrival
- Non Smoking Establishment
- Bowling alley
- Tobogganing
Internet
1 available- Wi Fi
Parking
1 available- Car park
Meals
10 available- Bar
- Restaurant
- Breakfast room
- Breakfast
- À la carte lunch
- Set menu lunch
- À la carte dinner
- Set menu dinner
- Breakfast and dinner
- Breakfast and lunch
Business Services
2 available- Meeting room
- Business centre
Recreation & Wellness
3 available- Sauna
- Massage
- Spa centre
Sports
5 available- Gym
- Table tennis
- Fitness
- Golf
- Golf practice facility
Children
2 available- Children playground
- Kids’ club
Room Amenities
1 available- Towels and bed linen
What's nearby
Explore attractions, restaurants and transport around the hotel
7.7 km
9.2 km
1.6 km 20 min walk
150 m 2 min walk
Attractions
20- Phoenix Pyeongchang MontBlanc1.6 km 20 min walk
- 이효석 문학의 숲3.7 km
- Country Herb Farm6.4 km
- BTS IN THE SOOP Estate8.4 km
- 광천선굴 어드벤처 테마파크 (디지털 관광증30%)12.8 km
Restaurants
20- 키즈블루150 m 2 min walk
- 고기굽는평창푸줏간159 m 2 min walk
- BBQ 치킨162 m 2 min walk
- 롯데리아 휘닉스파크점167 m 2 min walk
- abeto cafe lounge333 m 4 min walk
Transit
20- 장평 버스 터미널Bus7.7 km
- 장평시외버스터미널Bus7.7 km
- 평창Train9.2 km
- 둔내Train12.2 km
- 청량리종점Bus12.6 km

Stay rules
Important conditions for your stay