Lana C.
What a terrible, shady experience. We were due to check in at 2200, but arrived at 1800 and asked if we could get in early. They charged an extra $86. I spent time asking why, but the woman at reception didn’t speak English. We were in the room for only 8 minutes. It was filthy, with hair in the tub and elsewhere. When we asked for a refund, we were told no because we’d been there more than 20 minutes, which wasn’t true. As we said we wanted to check out, she took the amenities bag and threw it on the counter. This has made me never want to come back to Seoul.
