Good Inn Hostel

The kitchen was large and comfortable, and the bathrooms felt like having your own hotel room. Everything was clean all the time, and the beds were very comfortable with wonderfully soft sheets. The location was excellent. I stayed two extra nights and felt sad to leave. The staff were incredibly kind and helpful. On arrival, Anella helped me sort out a taxi driver fiasco, and when I left, Aiym helped with the bus and other information. Manager Nazgul cared for me and helped throughout my stay, including making sure I got on the bus. She also connected me with a great tour that was better and cheaper than the one I had found. They couldn't have been nicer. One of the nicest hostels I've stayed at. Highly recommend it, and thank you!

The hostel is very conveniently next to Dostyk Mall, and the beds look new and seem quite comfortable. But they turn off the AC in summer and refused to leave it on. There are many long-term guests, and the rooms are disorganized, with personal luggage and even thick coats left lying around. I wouldn't recommend staying here, especially in summer.

The common living room is nice, and the place is fairly clean. But the dorm stay was unpleasant. Some long-term guests were loud at night, switching on the main light, taking phone calls around 1 a.m., playing TikToks aloud, and making noise while others were trying to sleep. Staff didn’t step in. The dorm Wi-Fi failed every day of my six-day stay, and no one seemed concerned about fixing it. Several toilets often had no soap or paper. Drinking water was available for the first two days, then they removed the dispenser, apparently to save money. There wasn’t even free coffee or a kitchen for preparing food. I wouldn’t come back or recommend it.

There’s hardly any hostel atmosphere here. Most guests seemed to be long-term residents, and some acted as if the place belonged to them. At night, people turned on the bright lights, watched videos without headphones, and talked on their phones in the room. Staff didn’t help. One night at 2 a.m., an administrator came in with her children and woke me by yelling. Staff sometimes didn’t follow the rules themselves. The design and location are fine, and it was reasonably clean, though my room wasn’t cleaned during the three days I was there. Drinking water and tea were available. I stayed six nights and never had even a warm shower. The AC leaked water, so there was always a bucket beneath it, with drops making an annoying sound.