Andrew M.
We were charged more than the rate we'd agreed to on Agoda. It was midnight and other places were full, so we couldn't really argue. We only knew that because Vilaysing isn't marked correctly on the map, and we found it by chance. They also said the hotel was full, though it wasn't, and gave us a room meant for five people even though we're a couple. Naturally, that room cost more. The staff were unfriendly, and the beds were the worst we've had in three months in Asia. The mattresses were rock hard, and the bed frame looked homemade. The showers were only lukewarm. The room was clean, which was one of the only positives.

