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Smoke-free

About this property

Looking for a place to spend a night after a long walk around the city? Hotel "Hotel Tortuga Express" is located in Acapulco. This hotel is located in walking distance from the city center. Location Wi-Fi is available on the premises. Ask for more information when checking-in. If you travel by car, there’s a parking zone. Here, you can treat yourself with water procedures as there will be an outdoor pool. Accessibility: there is an elevator/lift. At the guests’ disposal, there’s also a laundry. At the hotel

Popular facilities

See all facilities
Swimming pool
Wi-Fi
24h reception

Good to know

Check-in
From 15:00
Check-out
Until 12:00
Parking
Nearby
Accessibility
Wheelchair accessible
Smoking
Smoke-free
Room types
4

Room Information

Rooms

Standard Double room

  • 2 guests
  • full double bed
  • Private bathroom
  • private-bathroom
  • with-view
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Standard Double room with bay view

  • 2 guests
  • full double bed
  • Private bathroom
  • private-bathroom
  • with-view
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Standard Quadruple room

  • 4 guests
  • Private bathroom
  • private-bathroom
  • with-view
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Standard Triple room

  • 3 guests
  • Private bathroom
  • private-bathroom
  • with-view
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Guest reviews

Recent reviews shared by hotel guests

Guest Rating
7/10
Good
470 reviews

Valeria G.

10/10

It’s great.

Francis K.

10/10

The location is good.

Nancy S.

4/10

The rooftop pool has a nice view, but it’s badly neglected, and the elevator wasn’t working. The hotel is large, though run down, with dirty curtains and basic essentials that don’t work: the door lock, TV channels, and safe. There are no amenities and no restaurant. It’s in a good spot if you want to go out and walk, but $1100 a night through an agency on the coast was a total rip-off for what they offer.

Mine G.

6/10

The rooms and bathrooms are spacious, and the hotel itself is nice. But with the pool on the top floor and the elevator out of order, going up and down seven flights was a real problem, especially with someone in a wheelchair in our group. They don’t leave towels for daily cleaning, so you have to ask reception, and cleaning supplies also have to be requested. One receptionist wouldn’t even return a greeting. For the same price, you can get better service. The facilities could make this a good option if they were used better.

Amenities

Everything available at this property

12 Facilities

General Services

7 available
  • Shopping on site
  • 24 Hour Reception
  • Elevator/lift
  • Smoke Free Property
  • Security guard
  • Terrace
  • Laundry

Accessibility

2 available
  • Accessibility features
  • Wheelchair Accessible

Internet

1 available
  • Wi Fi

Parking

1 available
  • Parking nearby

Pool and beach

1 available
  • Outdoor pool

What's nearby

Explore attractions, restaurants and transport around the hotel

60 places nearby
Closest Bus Estrella Blanca

77 m 1 min walk

Closest Bus Acabús "Michoacán"

146 m 2 min walk

Top attraction nearbyParque Papagayo

116 m 1 min walk

Dining nearby 20 Restaurants

112 m 1 min walk

Attractions

20
  • Parque Papagayo116 m 1 min walk
  • Zona Arqueológica de Palma Sola1.8 km 22 min walk
  • Diana the Huntress1.8 km 23 min walk
  • Acapulco Historical Museum of Fort San Diego1.9 km 24 min walk
  • Museo Histórico Naval de Acapulco, A.C.2.1 km 26 min walk

Restaurants

20
  • Las Sirenitas de Arthur112 m 1 min walk
  • La Fondita.161 m 2 min walk
  • Chile Costilla185 m 2 min walk
  • Tanuki Ramen.193 m 2 min walk
  • La casa de las enchiladas200 m 3 min walk

Transit

20
  • Estrella BlancaBus77 m 1 min walk
  • Acabús "Michoacán"Bus146 m 2 min walk
  • Acabús "Palacio Municipal"Bus200 m 3 min walk
  • Acabús "Ricardo Flores Magón"Bus497 m 6 min walk
  • Estrella de OroBus675 m 8 min walk
Map

Stay rules

Important conditions for your stay

Check-in15:00 – 18:00Front desk timing
Check-out12:00Departure timing