Krystal Beach Acapulco
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 12:00
- Parking
- Available for a fee
- Breakfast
- Available
- Reception
- 24/7
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Languages
- Spanish, English
- Smoking
- Smoke-free
- Children
- Family friendly
- Room types
- 4
Room Information
Rooms
Double Suite with balcony and with mountain view
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- balcony
- blackout-blinds
- hairdryer
- iron
- mirror
- private-bathroom
- safe
- shower
- telephone
- toiletries
- towels
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Standard Double room with balcony and with ocean view
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- balcony
- blackout-blinds
- hairdryer
- iron
- private-bathroom
- safe
- shower
- telephone
- toiletries
- towels
- tv
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Standard Quadruple room with balcony and with mountain view
- 4 guests
- Private bathroom
- air-conditioning
- balcony
- blackout-blinds
- hairdryer
- iron
- private-bathroom
- safe
- shower
- telephone
- toiletries
- towels
- tv
Add your dates to see current rates.
1 / 1 Double Suite
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- balcony
- blackout-blinds
- hairdryer
- iron
- mirror
- private-bathroom
- safe
- shower
- telephone
- toiletries
- towels
Add your dates to see current rates.
Guest reviews
Recent reviews shared by hotel guests
Caleb M.
The food was the same every night and mediocre at best. One night they ran out of meat and served us rice and beans, and the snack bar felt like prison food. Getting through the rest of the stay was a struggle too. We waited in a line about a kilometer long just to get the valet to register the car, then had another long wait to get our room keys. Elevators could take 45 minutes, and they seemed to fit only about five small children. Our room had no fridge, even though we needed one to store breast milk for our baby. Staff said none of the rooms had one, but later we found out my brother-in-law had been given a room with a fridge, and he kindly switched with us. This was by far the worst resort I’ve ever been to. Do yourself a favor and stay somewhere else.
Ernesto V.
It took over four hours just to valet the car and check into the hotel. Take it from me, spend the extra money and stay at Firsta Americana down the road.
Andres C.
My mom and I shared a room with two beds when we were on a tour group in Mexico, and this was one of our stops. We had a perfect view of the beach, and the service was wonderful. They cleaned our room every day.
Santiago O.
The buffet was okay, and the rooms are basic, but they do the job of giving you somewhere to sleep. The air conditioning kept us comfortable. Service seemed to depend on the staff’s mood, so I think three stars is fair.
Harvey B.
The room was spacious, and breakfast was amazing. Genaro gave consistently great service. Highly recommend!
Amenities
Everything available at this property
General Services
65 available- Shopping on site
- Air conditioning
- 24 Hour Reception
- Smoke Free Property
- Security guard
- Ticket assistance
- Gift shop
- Garden
- Television in lobby
- Terrace
- Fire Extinguisher
- All Spaces Non Smoking (Public And Private)
- Room service
- Ironing
- Laundry
- Safe Deposit Box
- Concierge services
- Dry Cleaning
- Luggage storage
- Telephone
- Iron
- Tour assistance
- Karaoke
- Hiking
- Sun Deck
- Water park
- Water fun
- Snorkelling
- Year of most recent renovation
- Total number of rooms
- Number of floors (main building)
- Double rooms
- hotel
- American Express
- MasterCard
- Visa
- Visa Electrón
- City centre
- Airport
- Key Collection
- Check In Hour
- Check Out Hour
- Mobile phone coverage
- Local and international calls
- Car hire
- Laundry service
- Medical service
- 24 Hour Security
- Bellboy service
- Air conditioning in public areas
- Hotel safe
- Lift access
- Shop
- Concierge
- Sun terrace
- Luggage room
- Clothes dryer
- Library
- Non Smoking Area
- Banquet hall
- Parasols
- WaterSlides
- Game room
- Hot tub
- Hairdressing salon
Accessibility
2 available- Accessibility features
- Wheelchair Accessible
Internet
3 available- Free Wi Fi
- Internet
- Wi Fi
Parking
3 available- Parking
- Car park
- Valet parking
Meals
7 available- Bar
- Breakfast
- Buffet breakfast
- Restaurant
- Snack bar
- Poolside snack bar
- Swim Up Bar
Business Services
6 available- Event facilities
- Meeting and presentation facilities
- Conference Hall
- Conference room
- Meeting room
- Business centre
Recreation & Wellness
3 available- Massage
- Spa
- Spa treatments
Pool and beach
10 available- Swimming pool
- Indoor Pool
- Outdoor pool
- Beach facilities
- Beach/pool towels
- Next to the beach
- Beach
- Outdoor freshwater pool
- Children’s swimming area
- Sun loungers
Sports
2 available- Golf course
- Gym
Children
3 available- Babysitting service
- Children playground
- Kids’ club
Room Amenities
8 available- Non Smoking Rooms
- Family room
- Cable TV
- TV
- Hairdryer
- Shower/Bathtub
- Shower
- Toiletries
Languages
2 available- Spanish
- English
What's nearby
Explore attractions, restaurants and transport around the hotel
392 m 5 min walk
465 m 6 min walk
498 m 6 min walk
16 m 1 min walk
Attractions
20- Parque Papagayo498 m 6 min walk
- Diana the Huntress1.2 km 15 min walk
- Acapulco Historical Museum of Fort San Diego2.3 km 28 min walk
- Zona Arqueológica de Palma Sola2.3 km 29 min walk
- Museo Histórico Naval de Acapulco, A.C.2.5 km 31 min walk
Restaurants
20- Aquamarina16 m 1 min walk
- Restaurante las Velas Acapulco24 m 1 min walk
- Restaurante Bersanes102 m 1 min walk
- La Asadera Acapulco108 m 1 min walk
- Restaurante El Pájaro Azul116 m 1 min walk
Transit
20- Estrella de OroBus392 m 5 min walk
- Acabús "Palacio Municipal"Bus465 m 6 min walk
- Acabús Las AnclasBus499 m 6 min walk
- Estrella BlancaBus562 m 7 min walk
- Acabús "Michoacán"Bus702 m 9 min walk

Stay rules
Important conditions for your stay