Hotel America
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 14:00
- Check-out
- Until 12:00
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Languages
- Spanish, English
- Smoking
- Smoke-free
- Children
- Family friendly
- Room types
- 4
Guest reviews
Recent reviews shared by hotel guests
Elena K.
We stayed for two nights in a double room with my boyfriend. The place was clean and a decent option for the low price, and the room itself was okay. But the blinds couldn't be opened when we arrived, which made things a bit of a struggle. The walls are paper thin, so light sleepers should be prepared.

Sofia B.
The staff were friendly at both check-in and check-out. I stayed for one night, and the room was clean but very basic, with nothing special about it. The bed wasn't especially comfortable, though it did have an air conditioner and TV. The overall feel was more motel or hostel. It could work for a cheap stopover in Bacalar, but nearby houses had fires burning at night, and the strong smoke smell came into our room. It wasn't an inviting stay.
Tiffany C.
Hotel America Bacalar. For 65 a night, I've stayed in much nicer places. This felt more like a motel. The front desk service was nice, and they offered free water and bikes to ride around town. The room looked like mold was growing, water from the air conditioner dripped into the shower, the lighting was terrible, and there weren't many outlets. There were no blankets on the bed. It was very noisy, maybe from other guests or neighbors, and I could hear cars too. The front desk service is the only reason I'm giving it a star.
Declan B.
We stayed two nights in mid-April and enjoyed our time there. The hotel was clean and comfortable, and the prices were very reasonable. We got dropped off from the bus on the main bypass, at the closed bus station, around 2:30 in the morning. It was about four blocks from the hotel. We hadn't made a reservation, but got a ride over, woke someone there, and were given a room. I'd recommend it to anyone.
Owen F.
The staff were nice, and they provide free filtered water. Very clean, too. Our room was on the lower level, where the hallway echo made it extremely noisy. We had earplugs, so it was okay. Maybe upstairs is quieter?
Amenities
Everything available at this property
General Services
15 available- Smoking areas
- Smoke Free Property
- Ticket assistance
- Garden
- Terrace
- Reception desk
- Laundry
- Safe Deposit Box
- Concierge services
- Luggage storage
- Tour assistance
- Personal protection equipment for staff
- Extra decontamination measures
- Personal protection equipment for guests
- Additional Measures Against COVID 19
Accessibility
2 available- Accessibility features
- Wheelchair Accessible
Internet
2 available- Free Wi Fi
- Internet access
Parking
1 available- Parking
Room Amenities
1 available- Family room
Languages
2 available- Spanish
- English
What's nearby
Explore attractions, restaurants and transport around the hotel
779 m 10 min walk
3.0 km 37 min walk
300 m 4 min walk
87 m 1 min walk
Attractions
20- Muelle Ecologico300 m 4 min walk
- Ecoparque Bacalar316 m 4 min walk
- Área Natural Protegida334 m 4 min walk
- Balneario Ejidal Mágico Bacalar456 m 6 min walk
- Bacalitos Tours Bacalar670 m 8 min walk
Restaurants
20- Bamoa Bacalar87 m 1 min walk
- XoloItzcuintle taco bar118 m 1 min walk
- Ristorante Da Bruno130 m 2 min walk
- Antojitos Doña Venus138 m 2 min walk
- Pizzería Donatello's Bacalar156 m 2 min walk
Transit
20- ADO Bus TerminalBus779 m 10 min walk
- Nueva Terminal de Autobuses ADOBus802 m 10 min walk
- Estación de autobúsBus815 m 10 min walk
- Taxi Collective nach ChetumalBus1.4 km 17 min walk
- Collectivo Chetumal paradaBus1.5 km 19 min walk

Stay rules
Important conditions for your stay