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Smoke-freeFamily friendly

About this property

A great hotel to have a nice rest before long walks around the city. Hotel "Four Points by Sheraton Veracruz" is located in Boca del Rio. This hotel is located in 6 km from the city center. Location You can stop by the bar. It’s time to have a nice meal! Stop by the restaurant. Have a cup of coffee in the cafe and, who knows, maybe it’s going to be the best one in the city. Free Wi-Fi on the territory will help you to stay on-line. If you travel by car, there’s a parking zone. The beauty and wellness services: a massage room, a sauna and a spa center. Sports fans will be able to enjoy a fitness center and a gym. Here, you can treat yourself with water procedures as there will be a pool and an outdoor pool. For participants of business meetings, there is a business center and event facilities. The tour assistance desk of the hotel will help you book an excursion. For the free movement around the city, the hotel offers a transfer for you. Accessibility: there is an elevator/lift. Additional services that the hotel offers to its guests: a laundry, dry cleaning, ironing, a safe-deposit box and a concierge. The staff of the hotel speaks English and Spanish. At the hotel In the room, for you, there is a TV. Please note that the listed services may not be available in all the rooms. Room amenities

Popular facilities

See all facilities
Swimming pool
Free WiFi
Restaurant
Fitness centre
Beach access
Parking

Good to know

Check-in
From 14:00
Check-out
Until 13:00
Airport shuttle
Free
Reception
24/7
Accessibility
Wheelchair accessible
Luggage storage
Available
Languages
Spanish, English
Smoking
Smoke-free
Children
Family friendly
Room types
4

Room Information

Rooms

Double Suite with balcony and with partial ocean view

  • 2 guests
  • full double bed
  • Private bathroom
  • air-conditioning
  • balcony
  • mirror
  • private-bathroom
  • safe
  • telephone
  • toiletries
  • towels
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Suite

  • Private bathroom
  • air-conditioning
  • bedsheets
  • coffee
  • hairdryer
  • iron
  • mirror
  • private-bathroom
  • safe
  • telephone
  • toiletries
  • towels
  • tv
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Standard Double room with balcony and with partial ocean view

  • 2 guests
  • full double bed
  • Private bathroom
  • air-conditioning
  • balcony
  • private-bathroom
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Double Junior Suite with balcony and with city view

  • 2 guests
  • full double bed
  • Private bathroom
  • air-conditioning
  • balcony
  • private-bathroom
  • toiletries
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Guest reviews

Recent reviews shared by hotel guests

Guest Rating
8.8/10
Very Good
1312 reviews

Mauricio V.

10/10

It's an okay location, but not right by the sea and a long way from the tourist landmarks.

Tomás C.

6/10

The pool needs work, with missing tiles and an uneven deck that put me off using it. The hotel itself could use some updates too. Still, I'd stay again because the front desk and other staff were amazing and went out of their way to help.

Kevin M.

10/10

We found this among the cleanest, most sanitized rooms we stayed in across Mexico. The staff were very accommodating, and secure valet parking was included at no charge. The beach is close, and there's an optional breakfast buffet with plenty of delicious choices.

HUGO C.

2/10

Some of the staff are amazing, which makes the management response all the more disappointing. My balcony glass fell and shattered, and I waited five hours for someone to fix it. The brackets were badly rusted, so this safety issue should have been handled before the room was occupied. I've sent management many emails about the property's condition, and this was the last straw. Management was no help, and Marriott Bonvoy's response was almost as bad. Avoid this place. The rooms are drab, old, and smell of mold, and everything seems to be decaying. The hotel should be shut down. The interior photos are from an ocean view suite I was upgraded to last November, and even that was an upgrade. Such a shame.

Amenities

Everything available at this property

114 Facilities

General Services

70 available
  • Shopping on site
  • Air conditioning
  • 24 Hour Reception
  • Elevator/lift
  • Currency exchange
  • Smoke Free Property
  • Security guard
  • Gift shop
  • Television in lobby
  • Terrace
  • Fire Extinguisher
  • Bridal suite
  • Room service
  • VIP room amenities
  • Smoke Detector
  • Linens
  • Iron and board
  • Ironing
  • Laundry
  • Safe Deposit Box
  • Concierge services
  • Dry Cleaning
  • Luggage storage
  • Telephone
  • Iron
  • Cafe
  • Coffeemaker
  • Airport transportation
  • Transfer services
  • Tour assistance
  • Total number of rooms
  • Number of floors (main building)
  • Single rooms
  • Double rooms
  • Junior suites
  • Suites
  • hotel
  • American Express
  • MasterCard
  • Visa
  • City centre
  • Bus/Train station
  • Nearest Bus / Metro Stop
  • Airport
  • Harbour
  • Entertainment Area
  • Check In Hour
  • Check Out Hour
  • Local and international calls
  • Airport Shuttle
  • Laundry service
  • Launderette
  • Medical service
  • 24 Hour Security
  • Bellboy service
  • Air conditioning in public areas
  • Hotel safe
  • Currency exchange facilities
  • Lift access
  • Shop
  • Garden
  • Concierge
  • Luggage room
  • Café
  • Non Smoking Area
  • Banquet hall
  • Projector
  • Printer
  • Photocopier
  • Audio Visual Equipment Rental

Accessibility

3 available
  • Upper floors accessible by elevator
  • Accessibility features
  • Wheelchair Accessible

Internet

3 available
  • Free Wi Fi
  • Internet
  • Wi Fi

Parking

4 available
  • Parking
  • Parking nearby
  • Car park
  • Valet parking

Meals

6 available
  • Bar
  • Buffet breakfast
  • Restaurant
  • Snack bar
  • Vending machine
  • Air conditioning in Restaurant

Business Services

6 available
  • Business center
  • Fax and copy machine
  • Meeting and presentation facilities
  • Meeting room
  • Business centre
  • Fax

Recreation & Wellness

1 available
  • Spa tub

Pool and beach

7 available
  • Swimming pool
  • Outdoor pool
  • Pool facilities
  • Beach/pool towels
  • Beach
  • Private pool
  • Indoor freshwater pool

Sports

4 available
  • Bike rental
  • Fitness facilities
  • Golf course
  • Gym

Children

1 available
  • Babysitting service

Room Amenities

7 available
  • Non Smoking Rooms
  • Family room
  • Cable TV
  • TV
  • Hairdryer
  • Shower/Bathtub
  • Toiletries

Languages

2 available
  • Spanish
  • English

What's nearby

Explore attractions, restaurants and transport around the hotel

60 places nearby
Closest Bus ADO Costa Verde

1.2 km 15 min walk

Closest Ferry Buque a San Juan de Ulua

5.7 km

Top attraction nearbyMango Paddle Veracruz

1.2 km 15 min walk

Dining nearby 20 Restaurants

19 m 1 min walk

Attractions

20
  • Mango Paddle Veracruz1.2 km 15 min walk
  • Distrito Boca1.5 km 19 min walk
  • Malecón de Boca del Río1.6 km 20 min walk
  • Playa Pelícano1.7 km 21 min walk
  • Casa Museo Agustin Lara1.9 km 23 min walk

Restaurants

20
  • Cuatro Olas Restaurante19 m 1 min walk
  • La bamba23 m 1 min walk
  • Mariscos Villa Rica Express28 m 1 min walk
  • Villa Rica Best Western Boka50 m 1 min walk
  • La Negra62 m 1 min walk

Transit

20
  • Aeropuerto Internacional General Heriberto Jara CoronaAirport8.4 km
  • ADO Costa VerdeBus1.2 km 15 min walk
  • Viajes Turísticos de VeracruzBus1.2 km 15 min walk
  • Autobuses de Oriente ADOBus1.4 km 18 min walk
  • Av. Ej. Mexicano - Emiliano Zapata 1Bus1.9 km 24 min walk
Map

Stay rules

Important conditions for your stay

Check-in14:00 – 18:00Front desk timing
Check-out13:00Departure timing