Hotels in CANCUN, MX
Hotel Hacienda Cancun
Smoke-freeFamily friendly
About this property
Want to save money while travelling? It’s easy! Hotel "Hotel Hacienda Cancun" is located in Cancun. This hotel is located minutes away from the city center. You can take a walk and explore the neighbourhood area of the hotel. Places nearby: Mercado 23, Museo de Arte Popular Mexicano and La Isla Shopping Mall.
Location
You can stop by the restaurant. Free Wi-Fi on the territory will help you to stay on-line. Specially for tourists who travel by car, there’s a parking zone. Here, you can treat yourself with water procedures as there will be a pool and an outdoor pool.
Want to have an excursion? Consult the tour assistance desk of the hotel. There are other services available for the guests of the hotel. For example, car rental and a concierge. The staff of the hotel will be happy to talk to you in English and Spanish.
At the hotel
Guests will find the following in the room: a shower and a TV. The room equipment depends on its category.
Room amenities
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 12:00
- Parking
- Available
- Pets
- Not allowed
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Languages
- Spanish, English
- Smoking
- Smoke-free
- Children
- Family friendly
- Room types
- 4
Room Information
Rooms
1 / 6 Standard room
- Private bathroom
- air-conditioning
- bedsheets
- fan
- hairdryer
- iron
- private-bathroom
- shower
- toiletries
- towels
- tv
- wardrobe
- wi-fi
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1 / 6 Superior room
- Private bathroom
- air-conditioning
- fan
- hairdryer
- iron
- private-bathroom
- shower
- toiletries
- towels
- tv
- wi-fi
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1 / 1 Standard Quadruple room
- 4 guests
- Private bathroom
- air-conditioning
- private-bathroom
- toiletries
- wi-fi
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1 / 6 Standard Double Family room
- 2 guests
- full double bed
- Private bathroom
- private-bathroom
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Guest reviews
Recent reviews shared by hotel guests
Guest Rating
7.4/10
Good Featured review
Borislav D.
8/10
It’s a quiet, peaceful place close to the shopping area, bus station, and airport, so it works well for a day or two. The hotel itself isn’t anything special, but it’s clean, the beds are nice, and there’s air conditioning. You have to wait for hot water, though in such warm weather it didn’t feel very necessary.
sofia M.
2/10
I’ve stayed in several places in Mexico, and this one takes the cake. Just look at the pictures. It’s anything but a hotel. The reception staff don’t care, and the night receptionist was asleep at the desk, snoring. The rooms are in a state that’s beyond low quality, if you can even call it a level at all.
Stephen W.
10/10
The staff were incredibly friendly, and it’s a great hotel.
Kristina O.
2/10
The pictures look like they could be 20 years old because the rooms were nothing like them. In the first room, there was a strong mold smell, no hot water, stained sheets and towels, and the Wi-Fi only worked in the lobby. Alcohol wasn’t allowed on the premises. We changed rooms, but still had no hot water and stained sheets, though at least there was no mold. Avoid.
Alberto C.
8/10
It took 8 minutes for the water to get lukewarm. The location is good, right by the Ado bus terminal, where buses to the airport run frequently.
Amenities
Everything available at this property
73 Facilities
General Services
40 available- Air conditioning
- 24 Hour Reception
- Smoking areas
- Smoke Free Property
- Express Check In/Check Out
- Garden
- Television in lobby
- Terrace
- Fire Extinguisher
- No elevators
- Room service
- Smoke Detector
- Linens
- Luggage storage
- Concierge services
- Wake Up Service
- Telephone
- Car rental
- Tour assistance
- Sun Deck
- Family/Kid Friendly
- Extra decontamination measures
- Additional Measures Against COVID 19
- Total number of rooms
- Number of floors (main building)
- hotel
- MasterCard
- Visa
- Bus/Train station
- Nearest Bus / Metro Stop
- Entertainment Area
- Key Collection
- Check In Hour
- Check Out Hour
- 24 Hour Security
- Luggage room
- No alcohol is served
- Identification card at arrival
- No hen/stag or any other parties allowed
- Non Smoking Establishment
Accessibility
2 available- Accessibility features
- Wheelchair Accessible
Internet
3 available- Free Wi Fi
- Internet access
- Wi Fi
Parking
1 available- Offsite parking reservations required
Meals
4 available- Restaurant
- Vending machine
- Continental breakfast
- Children get free accommodation, meals payable on the spot
Recreation & Wellness
1 available- First Aid Kit
Pool and beach
8 available- Swimming pool
- Outdoor pool
- Beach facilities
- Pool facilities
- Beach/pool towels
- Beach
- Private pool
- Outdoor freshwater pool
Children
1 available- Kids' TV Networks
Pets
1 available- Pets Not Allowed
Room Amenities
10 available- Non Smoking Rooms
- Soundproof rooms
- Family room
- Cable TV
- Hairdryer
- Flat Screen TV
- Shower/Bathtub
- Shower
- Wardrobe/Closet
- Toiletries
Languages
2 available- Spanish
- English
What's nearby
Explore attractions, restaurants and transport around the hotel
60 places nearby
Closest Bus ADO Terminal de Autobuses Cancún
424 m 5 min walk
Closest Airport Aeropuerto Internacional de Cancún
14.2 km
Top attraction nearbyParque de las Palapas
310 m 4 min walk
Dining nearby 20 Restaurants
32 m 1 min walk
Attractions
20- Parque de las Palapas310 m 4 min walk
- Mercado 28364 m 5 min walk
- Captain Hook Cancun4.9 km
- Zona Arqueológica de El Meco6.0 km
- Ferris Wheel Cancun8.9 km
Restaurants
20- 100% Natural32 m 1 min walk
- Rooster40 m 1 min walk
- Fonda Conoco46 m 1 min walk
- Bori Café y Comida Coreana51 m 1 min walk
- La Cocina de la Abuela de Toño59 m 1 min walk
Transit
20- Aeropuerto Internacional de CancúnAirport14.2 km
- ADO Terminal de Autobuses CancúnBus424 m 5 min walk
- Palacio MunicipalBus456 m 6 min walk
- Paradero Playa ExpressBus471 m 6 min walk
- R2- from hotel zoneBus495 m 6 min walk
Stay rules
Important conditions for your stay
Check-in15:00 – 18:00Front desk timing
Check-out12:00Departure timing
Rules and eligibility
Children
Ages 0-11 - Extra bed available