Roomundo

About this property

With a stay at Nirvana Cancun Hotel Zone in Cancun (Zona Hotelera), you'll be within a 5-minute drive of Tortuga Beach and Cancun Golf Club at Pok Ta Pok. This golf hostel is 2. 2 mi (3. 5 km) from Cancun Convention Center and 3. 7 mi (6 km) from Cancun Interactive Aquarium. Take advantage of recreation opportunities such as an outdoor pool or take in the view from a rooftop terrace and a garden. Additional features at this Art Deco hostel include complimentary wireless Internet access, concierge services, and a television in a common area. Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 3 km. Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite. You can enjoy a meal at the restaurant serving the guests of Nirvana Cancun Hotel Zone, or stop in at the snack bar/deli. Stay in one of 13 guestrooms featuring LED televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms with showers are provided.

Popular facilities

See all facilities
Free WiFi
Restaurant
24h reception

Good to know

Airport shuttle
Free
Luggage storage
Available
Room types
4

Room Information

Rooms

DOUBLE STANDARD

  • 22 m2
  • Number of bedrooms: 1
  • Wi-fi (extra charge)
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DOUBLE KING SIZE BED

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QUADRUPLE WITH DOUBLE BED

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Room STANDARD

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Guest reviews

Recent reviews shared by hotel guests

Guest Rating
8.4/10
Very Good
873 reviews

Diana C.

10/10

Laguna Niguel treated us like royalty, and the staff knew English. We went a few years back, when it had just opened. The fresh air, exercise, and chance to relax were great, and I lost 10 pounds eating fresh food in Mexico. Don't miss the ferry to Cozumel. I love Mexico, and Cancun is amazing!

Priya N.

10/10

The rooms were comfortable, clean, and tidy, so it was easy to unwind. I also really enjoyed the food, with lots of variety. Everyone was friendly and attentive, and the service was outstanding. I had a wonderful stay at this all-inclusive resort and would definitely come back.

Ming Z.

8/10

The staff were attentive and professional, which made the visit pleasant and easy. It was a welcoming, well-kept place to spend time with family and friends. The food was consistently delicious, varied, and well prepared. Laguna Suites offers a high-quality experience, and I’d return to Sunset Royal.

Marlene C.

2/10

The pool was visibly dirty throughout my entire 5-day stay and never got cleaned, so I couldn't use it. I also had to buy my own towels and food at Walmart. Towels weren't readily available. I had to ask every day and was told they'd take two hours, and sometimes the towels I got were dirty. Housekeeping only came in when guests had left the property, which felt intrusive, and supplies were limited. The room itself was in terrible shape, with old furniture, appliances, and fixtures. There was no hot water. The toilet overflowed and flooded the room, and water backed up from the shower drain, leaving a terrible smell. Maintenance just sprayed air freshener instead of fixing it. The old AC was difficult to adjust, and the TV only had Spanish channels with no way to switch to English. Check-in took 45 minutes to an hour because we had to sit through a presentation overview before getting access to the room. After traveling, that was frustrating and inconvenient. The long check-in, awful room conditions, lack of basic amenities, and poor service made for a deeply disappointing stay. This property didn't meet even basic hospitality standards, and I wouldn't recommend staying here.

Amenities

Everything available at this property

18 Facilities

General Services

14 available
  • Total number of rooms
  • hostel
  • 24 Hour Reception
  • Airport Shuttle
  • Laundry service
  • Multilingual staff
  • Hotel safe
  • Garden
  • Concierge
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Library
  • Non Smoking Establishment

Internet

1 available
  • Wi Fi

Meals

1 available
  • Restaurant

Pool and beach

1 available
  • Outdoor freshwater pool

Room Amenities

1 available
  • TV lounge

What's nearby

Explore attractions, restaurants and transport around the hotel

60 places nearby
Closest Ferry Ferry Isla Mujeres

1.3 km 17 min walk

Closest Bus Puerto Cancún

5.6 km

Top attraction nearbyFerris Wheel Cancun

1.7 km 21 min walk

Dining nearby 20 Restaurants

39 m 1 min walk

Attractions

20
  • Ferris Wheel Cancun1.7 km 21 min walk
  • Cancun Wax Museum2.0 km 25 min walk
  • Interactive Aquarium Cancún2.1 km 26 min walk
  • Punta Cancun LightHouse2.7 km 34 min walk
  • Captain Hook Cancun2.9 km 37 min walk

Restaurants

20
  • Restaurante Nicte Ha International Cuisine39 m 1 min walk
  • PPRS PIZZA71 m 1 min walk
  • La Joaquina Restaurante125 m 2 min walk
  • México Lindo951 m 12 min walk
  • RosaNegra | Latin American Restaurant in Cancun967 m 12 min walk

Transit

20
  • Aeropuerto Internacional de CancúnAirport14.9 km
  • Ferry Isla MujeresFerry1.3 km 17 min walk
  • Playa TortugasFerry1.4 km 18 min walk
  • Playa CaracolFerry2.2 km 28 min walk
  • El EmbarcaderoFerry3.1 km
Map