Tres Soles Apartments
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 12:00
- Luggage storage
- Available
- Languages
- Multi-language staff
- Smoking
- Smoke-free
- Room types
- 4
Guest reviews
Recent reviews shared by hotel guests
Brenda S.
The apartment was cute, had a balcony, and the kitchen had basic utensils. But the photos on the Tres Soles-Air BnB website gave a misleading impression. I’d been looking forward to a family pool and barbecue day, but the pool was green and there was no grill, despite what the site showed. We wasted money on charcoal and food. We stayed 17 days, and the bathrooms were a serious problem. There were two, both full of black mold, and the smell was awful. On the few days hot water worked, I wore sandals in the shower and stayed in just long enough to wash, about three minutes. For the rest of the trip we paid $40 for a day pass at a nearby hotel to use its pool and shower. The promised shampoo, conditioner and other toiletries weren’t there either. The couch was filthy, so my son wouldn’t sit on it without towels. There weren’t even garbage bags, which I’d expected for a 17-day stay. Paulina (the host) was nice and responsive until we started complaining, then we never heard from her again. Not cool, in my book. The Air BnB site should know about this too, and I’ll tell them. They can do much better.

Ana R.
We were only there for two nights, and I was glad it wasn’t longer. The apartment looked nothing like the pictures, had little natural light and faced a parking lot. Wi-Fi was poor, the shower was the worst I’ve had, with barely any pressure and fixed overhead, and the kitchen had very few supplies. For the price, it’s not a bad place, but the photos make it look like a gem when it isn’t, and there’s plenty to improve. There were some good points: check-in was easy, the apartment was sparkling clean, and the reception service was great and English-speaking. The bed and sofa were comfortable, the TV’s Netflix worked well, and there was an elevator and parking. They also let us leave our bags in a safe separate room by reception on checkout day, which was really nice.
Hazel C.
Everything was spotless and lovely when we arrived, and the hotel felt like great value. It had Wi-Fi, a TV, a full kitchen and a pool, though the jacuzzi wasn’t hot. The shower’s hot water didn’t stay on reliably, but it wasn’t enough of a problem for us to ask for help during our two-night stay. The front desk doesn’t always have someone who speaks English, but the staff member we met was friendly and helpful despite the communication barrier. Thanks for a pleasant stay.
Lerka P.
A calm, cozy rental with large bedrooms, each with a bathroom and shower, plus a balcony looking onto the garden. The garden has a pool and jacuzzi, and there’s a gym and tennis on the fifth floor. The staff were kind and helpful, and the downtown location is handy, close to Plasa las Americas. Pets are welcome. The downsides are that there’s no washing machine or oven.
zora N.
It feels like home from the moment you walk in to check in. The apartments are very clean, and the service is excellent. I’d definitely recommend staying here. Patricio, thanks for your service, it was a pleasure staying at Tres soles. Thanks to the whole staff too, especially Armando.
Amenities
Everything available at this property
General Services
14 available- Air conditioning
- Elevator/lift
- Smoke Free Property
- Ticket assistance
- Garden
- Terrace
- All Spaces Non Smoking (Public And Private)
- Reception desk
- Room service
- Safe Deposit Box
- Concierge services
- Luggage storage
- Airport transportation
- Tour assistance
Internet
2 available- Free Wi Fi
- Internet access
Parking
1 available- Parking
Pool and beach
4 available- Swimming pool
- Outdoor pool
- Pool facilities
- Children swimming pool
Sports
1 available- Fitness facilities
Room Amenities
1 available- Non Smoking Rooms
Languages
1 available- Multi Language Staff
What's nearby
Explore attractions, restaurants and transport around the hotel
2.0 km 25 min walk
11.5 km
2.8 km 35 min walk
172 m 2 min walk
Attractions
20- Parque de las Palapas2.8 km 35 min walk
- Mercado 282.8 km 35 min walk
- Captain Hook Cancun4.4 km
- Interactive Aquarium Cancún7.3 km
- Ferris Wheel Cancun7.3 km
Restaurants
20- The Eatery Bistro and Restaurant172 m 2 min walk
- Dolphin Café by Dolphin Discovery174 m 2 min walk
- Restaurante Manyee236 m 3 min walk
- Wazaaabi Sushi House270 m 3 min walk
- Sanborns Café Cancún277 m 3 min walk
Transit
20- Aeropuerto Internacional de CancúnAirport11.5 km
- Rivers PlazaBus2.0 km 25 min walk
- Hotel HandallBus2.2 km 27 min walk
- R2 to hotel zoneBus2.2 km 27 min walk
- R2 to Hotel ZoneBus2.2 km 28 min walk

Stay rules
Important conditions for your stay