Hotel Mundo Maya Palenque

The hotel makes excursions easy. Open air carts take you to the ticket office across the street, where they arrange the drive to the Palenque Archeological Site. You can also book with tour companies such as MayaTur, which I highly recommend, and they'll pick you up from the hotel. Staying here, and in Chiapas overall, was the highlight of my time traveling around the Yucatan on the Tren Maya. The grounds are beautifully landscaped and put you right in the jungle. The rooms, staff, and restaurant were fantastic, and everything was so clean. I had an amazing experience and can't recommend the place enough.

From the moment I arrived, everyone was friendly. The front desk was ready to answer questions and help organize a tour so I could make the most of Palenque. I was surprised by how much I liked the room, the view, the atmosphere, and the service. Everything was amazing, highly recommended.

Traveling from Cancun to Palenque takes almost 11 hours, and the cafeteria options are limited, so bring snacks. Parts of the route aren't especially interesting, but arriving in magical Palenque made the trip worth it. To connect from Cancún airport to the Maya Train, you have to take a bus with irregular service that isn't always on time. A cab is another option, but be prepared to pay $800 Pesos. The trains were clean and beautiful, air conditioned, on time, and well guarded by the Armada Nacional. The stations were modern and clean too. There was wheelchair access, including a special wagon with adapted facilities. Staff were super kind and helpful.

I visited with my mother and a few aunts, including one who uses a wheelchair. The staff were incredibly friendly and helpful. The food was delicious, and the tours on offer were all interesting for our group. We totally recommend it!