Hotel Universo Guadalajara
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 12:00
- Parking
- Free
- Pets
- Not allowed
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Languages
- Spanish, English
- Smoking
- Smoke-free
- Children
- Family friendly
- Room types
- 4
Room Information
Rooms
1 / 6 Quadruple Suite
- 4 guests
- Private bathroom
- air-conditioning
- mirror
- private-bathroom
- safe
- shower
- telephone
- toiletries
- towels
- tv
- wi-fi
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Suite
- Private bathroom
- air-conditioning
- mirror
- private-bathroom
- safe
- shower
- telephone
- toiletries
- towels
- tv
- wi-fi
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Standard Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- private-bathroom
- shower
- telephone
- towels
- tv
- wi-fi
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1 / 5 Standard Quadruple room
- 4 guests
- Private bathroom
- air-conditioning
- private-bathroom
- shower
- telephone
- tv
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Guest reviews
Recent reviews shared by hotel guests
Mateo R.
The manager offered us some money, but it barely covered the cost of the things that were taken. What hurts most is losing the photos on the camera from our daughter’s first real trip to Mexico, memories money can’t replace. We left as soon as we could. We’d booked a night on May 15 2026 because we had to fly home the next morning. After leaving our suitcases in the room, we went out to eat and walk around. When we came back, my whole wallet, shoes, belt, cologne, chargers, camera, my daughter’s tablet and book bag, and even a bag of dirty clothes were gone. I went to the front desk, and the manager first agreed to show me the camera footage. Once we were in her office, she changed her mind and offered to pay for my belongings instead. She said the cleaning lady admitted to letting someone into our room because she thought he was with us, even though she had seen only me, my wife, and our daughter get off the elevator and go to the room. It seemed more like an inside job than a “mistake.” A cleaning lady shouldn’t open the door to just anyone. The picture is of the manager and the cleaning lady who made the “mistake.”
Lucía H.
The location worked really well: the front desk staff were friendly, a 7-11 nearby is open 24/7, and the cathedral is about four blocks away. Taxis are available around the corner day and night, or you can call to have one come to the hotel. The window opened, the beds seemed clean enough and had no bugs, and the price was great. Still, finding underwear on the bathroom doorknob made me wonder how well the rooms were cleaned. The noise was awful. You can see through the vent in the door, so there’s practically no privacy. Someone looked through from the other side and we made eye contact. We heard full conversations in the hallway, and the cars were extremely loud. There’s no fan to help cover the noise, and there was no sleep at all. Would I stay again? Maybe, because the price was good, but I’m not sure it makes up for everything else.
Marcos C.
The bed was comfortable, the water was hot, and the hotel is four blocks from the cathedral and Metro station. Registration on the third floor was easy. It’s an older building, though, and the old windows let in the sound of traffic. The bathroom smelled like either sewage or mold, and the vent in the main door meant very little privacy. I wouldn’t recommend the tub for anyone with a disability or an older person, since the step up is high and getting out is difficult. It could work for a night or two if you just need a place to sleep and shower, or you could ask for a newer room.
Carolina P.
The Cathedral and Mercado are within walking distance, and the hotel is affordable. The staff were friendly, and the water pressure and temperature were surprisingly good for Mexico. But the online photos are misleading and look outdated. The neighborhood seemed a little sketchy, with abandoned-looking buildings and graffiti, and the room, especially the bathroom, smelled like sewage. The door also didn’t seem to close properly. I won’t stay here again.
victor N.
Being able to check in about eight hours early at no extra cost was a big plus. They said they usually allow it when a room is available. The room was small but clean, and the restroom could use remodeling, though at this price I’m not complaining. There’s a dollar exchange store right next door, and the city center is about a five-minute walk away. Great, cheap place. I’ll stay here next time I’m in town.
Amenities
Everything available at this property
General Services
49 available- Air conditioning
- 24 Hour Reception
- Elevator/lift
- Smoking areas
- Smoke Free Property
- Security guard
- Ticket assistance
- Room service
- Luggage storage
- Laundry
- Safe Deposit Box
- Dry Cleaning
- Telephone
- Car rental
- Tour assistance
- Family/Kid Friendly
- Temperature control for staff
- Extra decontamination measures
- Temperature control for guests
- Contactless Check In And/Or Check Out
- Additional Measures Against COVID 19
- Year of most recent renovation
- Number of floors (main building)
- Single rooms
- Double rooms
- Junior suites
- Suites
- hotel
- American Express
- MasterCard
- Visa
- City centre
- Bus/Train station
- Nearest Bus / Metro Stop
- Airport
- Harbour
- Check In Hour
- Check Out Hour
- Mobile phone coverage
- Car hire
- Laundry service
- Medical service
- 24 Hour Security
- Hotel safe
- Cloakroom
- Lift access
- Luggage room
- Clothes dryer
- Non Smoking Establishment
Accessibility
2 available- Accessibility features
- Wheelchair Accessible
Internet
2 available- Free Wi Fi
- Wi Fi
Parking
1 available- Free parking
Meals
6 available- Breakfast
- Buffet breakfast
- Restaurant
- Breakfast buffet
- À la carte lunch
- À la carte dinner
Recreation & Wellness
2 available- Doctor
- First Aid Kit
Pets
1 available- Pets Not Allowed
Room Amenities
5 available- Non Smoking Rooms
- Family room
- Cable TV
- TV
- Shower/Bathtub
Languages
2 available- Spanish
- English
What's nearby
Explore attractions, restaurants and transport around the hotel
84 m 1 min walk
292 m 4 min walk
311 m 4 min walk
13 m 1 min walk
Attractions
20- Plaza de la Liberación311 m 4 min walk
- Guadalajara's Cathedral370 m 5 min walk
- Plaza Tapatía510 m 6 min walk
- Mercado Libertad - San Juan de Dios541 m 7 min walk
- Parque Morelos830 m 10 min walk
Restaurants
20- Naturalmente Verde13 m 1 min walk
- Los Tradicionales Taquería13 m 1 min walk
- La Mitoteria67 m 1 min walk
- El Sazón de la Güerita76 m 1 min walk
- Huertitos Ensaladas81 m 1 min walk
Transit
20- Calle Francisco Indalecio MaderoBus84 m 1 min walk
- Calle Francisco Indalecio MaderoBus220 m 3 min walk
- HuertoBus235 m 3 min walk
- Calzada Independencia SurBus253 m 3 min walk
- Calle Prisciliano SánchezBus256 m 3 min walk

Stay rules
Important conditions for your stay