OYO Hotel Balneario Humeades

Rooms 12 and 14 were freezing for the season, and there were no thicker blankets. The pillows were uncomfortable, the internet kept dropping, and the TV didn't work. There was no hot shower water, the toilet drained slowly like it was clogged, and cleaning wasn't done properly. Having to check out at 2 pm and then again at 12 pm the next day didn't seem fair. The prices are outrageous for this quality. I wouldn't return, and if you can stay somewhere else, do that.

There was barely any maintenance, and the facilities looked nothing like the promotional photos. Our room had just one electrical outlet, lukewarm water that never got hot, and no bathroom ventilation. At least in the room we had, the sewage smell was really strong. A terrible experience, absolutely not recommended.

Room 4 made for a miserable weekend. The bathroom had no window, so it was incredibly noisy and we couldn't sleep. Its door was just a piece of polycarbonate and did nothing to block the sound. The TV was out of order, and there wasn't even soap in the bathroom. The mattresses were extremely uncomfortable, with only a sheet and a very thin blanket provided. Water in the bathroom was lukewarm, never hot. It's a very basic, poorly maintained hotel, and overpriced for what you get. I wouldn't stay here again.

They were understanding and very attentive, especially one of the owners. When my aunt got sick, they called an ambulance, and he helped us a lot. Thank you.