Emporio Ixtapa - with Optional All Inclusive
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 12:00
- Parking
- Available
- Breakfast
- Available
- Reception
- 24/7
- Accessibility
- Wheelchair accessible
- Late checkout
- Available for a fee
- Luggage storage
- Available
- Languages
- Spanish, English, Multi-language staff
- Smoking
- Smoke-free
- Children
- Family friendly
- Room types
- 4
Room Information
Rooms
Double Junior Suite with ocean view
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- bathrobe
- desk
- hairdryer
- iron
- private-bathroom
- safe
- tea-or-coffee
- toiletries
- towels
- tv
- wardrobe
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1 / 6 Standard Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- bath
- desk
- hairdryer
- iron
- private-bathroom
- safe
- shower
- tea-or-coffee
- toiletries
- towels
- tv
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1 / 6 Superior Double room with mountain view
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- bath
- coffee
- desk
- hairdryer
- heating
- iron
- mini-bar
- private-bathroom
- private-entrance
- safe
- shower
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Superior Quadruple room with ocean view
- 4 guests
- Private bathroom
- air-conditioning
- desk
- hairdryer
- iron
- private-bathroom
- safe
- tea-or-coffee
- telephone
- toiletries
- towels
- tv
- wardrobe
Add your dates to see current rates.
Guest reviews
Recent reviews shared by hotel guests
Taryn C.
Getting around by bus was super easy, and we saved a lot using it for excursions. Make sure you get a massage up the beach to the right, looking out at the water, above the restaurant ladies in green shirts. Worth every penny/peso! The rooms were kind of small, and some towels and toiletries were missing when we arrived. Cristina, who cleaned our room, topped everything up and always did a great job. The buffet food wasn't for me, it felt like leftovers from the night before, but George was welcoming, helpful, and always greeted us with a smile. The ladies checking guests in for the buffet were friendly too. Christina, who we usually saw at the lobby side bar, always went above and beyond and greeted us with a smile. The daily activities and entertainment got repetitive. George's morning bike tour was nice, and he also led aquafit and zumba, but the repeated whistle blowing during aquafit was not so nice. On the first day, I thought there was an emergency before realizing it would happen every day for the next 10 days of our stay, lol. The resort was full of kids, which isn't what we'd pick as adults traveling together to relax. We had a great time overall and would definitely return to Ixtapa, but maybe not this resort. It's a great choice for families, less so for a couple friends looking for a quiet break.
Bruno N.
Last Friday, the hotel was completely closed because of a strike, and they hadn't contacted me beforehand to cancel. I was furious when I arrived. Luckily, Megan Lopez was outside helping guests who had booked for that day. I'd give the hotel zero stars, but Megan deserves FIVE for calling around and negotiating a better price so I could rebook at a nearby hotel. Thank you, Megan. Otherwise, I'd have been stuck on a busy Friday night without speaking any Spanish.
Elena V.
The rooms and food were good, and the stay was nice overall. But I had a bad experience I hope nobody else has. Be careful when checking out pool towels and leaving them in your room. The cleaning ladies may take them, and then the hotel will try to charge you for them.
Marisol P.
The beach is only steps away, and restaurants and shops are within walking distance. The rooms are clean, in good condition, and the staff are great, though the rooms do show their age. The only downside was very loud music every night until 11 pm.
jorge C.
This is shameful. Two hours before my daughter's check-out, hotel staff stole my daughter's and my son-in-law's wallets. It was a really bad experience.
Amenities
Everything available at this property
General Services
65 available- Shopping on site
- Air conditioning
- 24 Hour Reception
- Elevator/lift
- Currency exchange
- Smoke Free Property
- Security guard
- Newspapers
- Ticket assistance
- Gift shop
- Garden
- Television in lobby
- Fire Extinguisher
- Room service
- VIP room amenities
- Smoke Detector
- Iron and board
- Ironing
- Luggage storage
- Laundry
- Safe Deposit Box
- Concierge services
- Dry Cleaning
- Wake Up Service
- Telephone
- Iron
- Cafe
- Coffeemaker
- Transfer services
- Tour assistance
- Billiards
- Total number of rooms
- Number of floors (main building)
- Single rooms
- Double rooms
- Suites
- resort
- American Express
- MasterCard
- Visa
- City centre
- Nearest Bus / Metro Stop
- Check In Hour
- Check Out Hour
- Late Check Out
- Mobile phone coverage
- Local and international calls
- Laundry service
- Medical service
- Multilingual staff
- 24 Hour Security
- Bellboy service
- Hotel safe
- Currency exchange facilities
- Cloakroom
- Lift access
- Shop
- Concierge
- Luggage room
- Clothes dryer
- Bikes available
- Café
- Non Smoking Area
- Smoking area
- Banquet hall
Accessibility
3 available- Accessibility features
- Wheelchair Accessible
- Accessible rooms
Internet
2 available- Free Wi Fi
- Wi Fi
Parking
3 available- Car park
- Secure parking
- Valet parking
Meals
13 available- Minibar
- Bar
- Coffee/tea for guests
- Breakfast
- Buffet breakfast
- Breakfast in the room
- Restaurant
- Restaurant (buffet style)
- Snack bar
- Poolside bar
- Bottled water (at extra charge)
- Dining area
- Poolside snack bar
Business Services
3 available- Conference room
- Meeting room
- Business centre
Pool and beach
2 available- Beach
- Private beach area
Sports
6 available- Free bicycle rental
- Bike rental
- Golf course
- Bicycle hire service
- Bicycle storage
- Gym
Children
1 available- Babysitting service
Room Amenities
11 available- Non Smoking Rooms
- Family room
- Cable TV
- Hairdryer
- Shower/Bathtub
- Bathtub
- Shower
- Wardrobe/Closet
- Alarm clock
- Toiletries
- Towels and bed linen
Languages
3 available- Spanish
- English
- Multi Language Staff
What's nearby
Explore attractions, restaurants and transport around the hotel
5.4 km
5.4 km
336 m 4 min walk
58 m 1 min walk
Attractions
20- Letras IXTAPA336 m 4 min walk
- Monumento SIRENA437 m 5 min walk
- Delfiniti of Mexico656 m 8 min walk
- Playa El Palmar704 m 9 min walk
- Playa Majahua Zihuatanejo3.7 km
Restaurants
20- Domino's Pizza58 m 1 min walk
- Restaurante Chili Beans69 m 1 min walk
- El Mexicano Chili Beans72 m 1 min walk
- Santa Delicia79 m 1 min walk
- Restaurante Mar y Tierra Ixtapa80 m 1 min walk
Transit
4- Transporte al coacoyul, pozas, aeropuerto.Bus5.4 km
- Lanchas que llevan a Playa las Gatas e Isla de IxtapaBus5.4 km
- Terminal de AutobusesBus6.4 km
- TronconesBus19.0 km

Stay rules
Important conditions for your stay