B's Suites Merida

The bed was comfortable, with crisp sheets and covers, and breakfast was good. The pool area and gym are nicely designed, and staff are generally attentive. The room was a little small, though. At B’s Suites Hotel, the experience for hotel guests seems to come second. The main problem is noise. The hotel shares its common areas with a university dorm, and students and other long-term guests gather at the pool, right outside every hotel room window, with loud music, singing, and conversation. This happens most evenings despite the hotel's noise policy, often until 1-2am. I asked several times for the policy to be enforced, but staff didn't respond adequately. At 11:30pm on a Monday, there were about 20 students at the pool and the music was deafening. The hotel also plays amplified music in the hallways and outdoor common areas around the clock, starting at 7am. There was an 8am staff meeting outside near the pool today, with loud talking, laughing, socializing, and noise from communication devices. The hotel needs to decide how to manage a dorm and a hotel in the same space. As things stand, it's unfair to both guests and students.