Best Western Plus Metepec & Suites
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 13:00
- Breakfast
- Available
- Reception
- 24/7
- Pets
- Not allowed
- Accessibility
- Wheelchair accessible
- Late checkout
- Available for a fee
- Luggage storage
- Available
- Languages
- English, Multi-language staff
- Smoking
- Smoke-free
- Children
- Family friendly
- Room types
- 4
Room Information
Rooms
1 / 6 Standard Double room
- 2 guests
- full double bed
- Private bathroom
- bathrobe
- blackout-blinds
- coffee
- desk
- hairdryer
- iron
- private-bathroom
- safe
- shower
- tea-or-coffee
- telephone
- toiletries
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1 / 5 Double Suite
- 2 guests
- full double bed
- Private bathroom
- bathrobe
- blackout-blinds
- desk
- hairdryer
- iron
- mirror
- private-bathroom
- safe
- shower
- tea-or-coffee
- telephone
- toiletries
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1 / 6 Quadruple Suite
- 4 guests
- sofa
- Private bathroom
- mirror
- private-bathroom
- safe
- telephone
- toiletries
- towels
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Standard room
- Private bathroom
- coffee
- hairdryer
- private-bathroom
- safe
- tv
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Guest reviews
Recent reviews shared by hotel guests
Sofia C.
The room itself was clean and practical, with two comfortable twin beds and a tidy shower and toilet. Breakfast was decent, with fruit and yoghurt, a few egg options, chilaquiles, and basic filter coffee. There wasn't any milk or creamer, though. We ended up here for one night after the road toward Atlacomulco was closed for hours and left us stuck in Toluca. The hotel is handy to a main road, but traffic noise carried through the night. I can normally sleep through a lot, but woke several times. It's an okay place if you're stranded in Toluca, though I wouldn't choose it for a vacation.

Daniela R.
The road outside is extremely busy and loud, and the building next door is a brothel where people partied and made noise all night. I didn't sleep during any of my four nights. That's a shame, because the rooms, service, and breakfast were excellent, and the staff were great. Thanks for everything.
Martin W.
The bed was sleepable, though nothing special, and the free breakfast was okay but pretty limited. WiFi didn't work, and there was no business center. We also had to haul our luggage from the basement parking up to the second floor ourselves, since there was no concierge service. I was surprised to see a separate entrance with garages and stairs leading to rooms above. I had searched for a pet-friendly place, but this hotel isn't pet friendly. We found somewhere for Emma to stay, though that was hard since she's getting older. Booking and Hotels both listed an elevator, but there isn't one. Some staff did make an effort, so I'll leave it at a 3. Nothing spectacular.
Lucia M.
We ran into a few problems, but the staff were kind and honestly tried to sort them out.
Pedro F.
It's a bit dated, but I found it really comfortable.
Amenities
Everything available at this property
General Services
50 available- Computer
- Air conditioning
- Elevator/lift
- Smoking areas
- Smoke Free Property
- Security guard
- Ticket assistance
- Express Check In/Check Out
- Garden
- Television in lobby
- Fire Extinguisher
- Reception desk
- Room service
- Ironing
- Luggage storage
- Laundry
- Safe Deposit Box
- Concierge services
- Shuttle
- Airport transportation
- Tour assistance
- Temperature control for staff
- Extra decontamination measures
- Temperature control for guests
- Personal protection equipment for guests
- Contactless Check In And/Or Check Out
- Additional Measures Against COVID 19
- Total number of rooms
- Number of floors (main building)
- Suites
- hotel
- 24 Hour Reception
- Check In Hour
- Check Out Hour
- Late Check Out
- Transfer service
- Airport Shuttle
- Laundry service
- Multilingual staff
- Bellboy service
- Air conditioning in public areas
- Currency exchange facilities
- Lift access
- Shop
- Concierge
- Luggage room
- Smoking area
- Banquet hall
- Photocopier
- Non Smoking Establishment
Accessibility
3 available- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
Internet
2 available- Free Wi Fi
- Wi Fi
Parking
3 available- Parking
- Car park
- Valet parking
Meals
5 available- Bar
- Coffee/tea for guests
- Breakfast
- Restaurant
- Snack bar
Business Services
4 available- Business center
- Conference Hall
- Conference room
- Business centre
Recreation & Wellness
2 available- Doctor
- First Aid Kit
Sports
3 available- Fitness facilities
- Gym
- Fitness
Pets
1 available- Pets Not Allowed
Room Amenities
5 available- Family room
- Cable TV
- Hairdryer
- Alarm clock
- TV lounge
Languages
2 available- English
- Multi Language Staff
What's nearby
Explore attractions, restaurants and transport around the hotel
1.2 km 15 min walk
2.7 km 33 min walk
3.3 km
59 m 1 min walk
Attractions
20- Museo Torres Bicentenario3.3 km
- Urawa Park4.0 km
- Parque Luis Colosio4.4 km
- Monumento al maestro5.4 km
- Museo del Alfeñique5.5 km
Restaurants
20- El Tapir59 m 1 min walk
- The Italian Coffee Company Las Torres - Metepec126 m 2 min walk
- Little Caesars152 m 2 min walk
- Restaurante la Leyenda Metepec170 m 2 min walk
- Casa Diego173 m 2 min walk
Transit
20- Aeropuerto Internacional de TolucaAirport7.3 km
- Aeropuerto Internacional de la Ciudad de MéxicoAirport58.2 km
- Turismo Y Autobuses Mexico Toluca Triangulo Flecha Sa De CvBus1.2 km 15 min walk
- Autotransportes Ocho De NoviembreBus1.4 km 17 min walk
- CaminanteBus1.7 km 21 min walk

Stay rules
Important conditions for your stay