InterContinental Presidente Mexico City by IHG
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 12:00
- Breakfast
- Available
- Airport shuttle
- Available for a fee
- Reception
- 24/7
- Accessibility
- Wheelchair accessible
- Late checkout
- Free
- Luggage storage
- Available
- Languages
- Spanish, English, French +1
- Smoking
- Smoke-free
- Children
- Family friendly
- Room types
- 4
Room Information
Rooms
1 / 6 Classic Club Double room with Chapultepec Park View
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- bathrobe
- blackout-blinds
- desk
- hairdryer
- iron
- private-bathroom
- safe
- shower
- tea-or-coffee
- telephone
- toiletries
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1 / 6 Classic Double room with Chapultepec Park View
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- bathrobe
- blackout-blinds
- desk
- fridge
- hairdryer
- iron
- mini-bar
- private-bathroom
- safe
- shower
- tea-or-coffee
Add your dates to see current rates.
1 / 6 Classic Executive Floor Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- bathrobe
- blackout-blinds
- desk
- hairdryer
- iron
- private-bathroom
- safe
- shower
- tea-or-coffee
- telephone
- toiletries
Add your dates to see current rates.
Classic Club with Polanco View Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- bathrobe
- blackout-blinds
- coffee
- desk
- hairdryer
- iron
- private-bathroom
- safe
- shower
- tea-or-coffee
- telephone
Add your dates to see current rates.
Guest reviews
Recent reviews shared by hotel guests
Daniel F.
The breakfast buffet has plenty of choice, with fresh fruit, natural and freshly squeezed juices, and tasty pastries. Sadly I couldn't try the omelette or scrambled eggs because they use an absurd amount of oil. They also provide bottled water daily, which is handy when heading out. My bed was comfortable, the bedrooms were spacious, the toiletries and amenities were nice, and the staff were friendly. I had a very pleasant stay and highly recommend the hotel.
LIN C.
Our location felt nice and safe, and breakfast at the Urban restaurant and executive lounge was great. We got an upgrade to a modern suite with a beautiful park view as an IHG diamond member. The hotel is old, has no pool, and some of the interior looks dated. The evening cocktail hour on the 39th floor had a great view. The finger food was okay, while the salad and dessert were amazing.
LENA T.
The hotel and its location were very nice, and the rest of the staff were helpful and kind. But the front desk service and the rooms disappointed me. The women checking us in weren't friendly, and although I asked for a single bed, they put me in a double room on a lower floor. Housekeeping also took things that weren't meant to be removed, including the notepads, pens, and pencils I needed for work.
Nicolas H.
Breakfast was excellent, and the lobby and shared spaces managed to feel elegant and relaxed. The whole stay at InterContinental Presidente Mexico City was flawless, with a rare level of consistency. In Polanco, the location is hard to beat: safe, walkable, and surrounded by some of Mexico City's best restaurants, cafés, and shopping. Everything was easy to get to. Our spacious, beautifully designed room had thoughtful details, and housekeeping was impeccable. The bed gave us deep, jet-lag-free sleep, which says a lot. What stood out most was the service. Every staff member was professional, friendly, and attentive without being intrusive. We felt welcomed and well cared for. This is exactly how a 5-star hotel should feel. I'd absolutely stay again and recommend it to anyone visiting Mexico City.
Min S.
The manager offered to take me back to the bar for a complimentary drink and another try at service. It was a nice gesture, but felt awkward. A credit or voucher would've been better, since I didn't want to face the same staff after filing a complaint. The service was horrible for a five-star hotel. There were about 20 customers and 4-6 servers in the bar when I went to close out the night. I waited 15 minutes, then had to get a server's attention to order a drink. Another 20 minutes passed before I asked again, and after a final 20 minutes I walked out to complain at the front desk.
Amenities
Everything available at this property
General Services
69 available- ATM
- Shopping on site
- Air conditioning
- 24 Hour Reception
- Elevator/lift
- Currency exchange
- Smoke Free Property
- Heating
- Security guard
- Newspapers
- Ticket assistance
- Gift shop
- Express Check In/Check Out
- Television in lobby
- Fire Extinguisher
- Room service
- Smoke Detector
- Iron and board
- Ironing
- Luggage storage
- Laundry
- Safe Deposit Box
- Concierge services
- Dry Cleaning
- Telephone
- Coffeemaker
- Car rental
- Airport transportation
- Transfer services
- Tour assistance
- Year of most recent renovation
- Total number of rooms
- Number of floors (main building)
- Single rooms
- Double rooms
- Suites
- resort
- American Express
- MasterCard
- Visa
- City centre
- Nearest Bus / Metro Stop
- Airport
- Entertainment Area
- Check In Hour
- Check Out Hour
- Late Check Out
- Car hire
- Airport Shuttle
- Laundry service
- Multilingual staff
- 24 Hour Security
- Bellboy service
- Air conditioning in public areas
- Hotel safe
- Currency exchange facilities
- Lift access
- Shop
- Concierge
- Luggage room
- Clothes dryer
- Non Smoking Area
- Smoking area
- Banquet hall
- Projector
- Printer
- Photocopier
- Audio Visual Equipment Rental
- Hot tub
Accessibility
2 available- Accessibility features
- Wheelchair Accessible
Internet
3 available- Free Wi Fi
- Internet access
- Wi Fi
Parking
5 available- Electric car charging
- Parking
- Parking nearby
- Car park
- Valet parking
Meals
10 available- Minibar
- Bar
- Coffee/tea for guests
- Breakfast
- Buffet breakfast
- Restaurant
- Restaurant (buffet style)
- Snack bar
- Kitchen
- Bottled water
Business Services
5 available- Business center
- Event facilities
- Meeting room
- Business centre
- Fax
Recreation & Wellness
2 available- Sauna
- Steam bath
Sports
3 available- Bike rental
- Bicycle hire service
- Gym
Children
3 available- Babysitting service
- Children playground
- Kids’ club
Pets
1 available- Small pets allowed (under 5 kg)
Room Amenities
6 available- Non Smoking Rooms
- Family room
- Cable TV
- Hairdryer
- Shower/Bathtub
- Toiletries
Languages
4 available- Spanish
- English
- French
- Multi Language Staff
What's nearby
Explore attractions, restaurants and transport around the hotel
201 m 3 min walk
292 m 4 min walk
725 m 9 min walk
24 m 1 min walk
Attractions
20- Museo Nacional de Antropología725 m 9 min walk
- Bosque de Chapultepec968 m 12 min walk
- Chapultepec Castle1.4 km 18 min walk
- Museo Soumaya1.9 km 24 min walk
- The Angel of Independence2.7 km 33 min walk
Restaurants
20- Yoshimi24 m 1 min walk
- Cocina PRN36 m 1 min walk
- Maxims de Paris37 m 1 min walk
- Rulfo Paraje Latino37 m 1 min walk
- Teppan Grill38 m 1 min walk
Transit
20- Aeropuerto Internacional de la Ciudad de MéxicoAirport12.8 km
- Aeropuerto Internacional Felipe ÁngelesAirport39.8 km
- AuditorioBus201 m 3 min walk
- Auditorio (SVBUS)Bus272 m 3 min walk
- AuditorioMetro292 m 4 min walk

Stay rules
Important conditions for your stay
Fees and optional services
Deposit
Deposit required
Deposit
Pet deposit required
Rules and eligibility
Children
Ages 0-12 - Extra bed available