Hotel Chichen Itza
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 12:00
- Parking
- Free
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Languages
- Spanish, English, Italian +1
- Smoking
- Smoke-free
- Children
- Family friendly
- Room types
- 4
Room Information
Rooms
1 / 6 Standard Double room with balcony and with view
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- balcony
- desk
- hairdryer
- iron
- private-bathroom
- shower
- tea-or-coffee
- telephone
- toiletries
- towels
- tv
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1 / 6 Superior room with balcony and with view
- Private bathroom
- air-conditioning
- balcony
- desk
- hairdryer
- iron
- mini-bar
- patio
- private-bathroom
- safe
- tea-or-coffee
- telephone
- toiletries
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1 / 4 Standard room with balcony and with view
- Private bathroom
- air-conditioning
- balcony
- bedsheets
- coffee
- hairdryer
- iron
- mini-bar
- private-bathroom
- shower
- telephone
- toiletries
- towels
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1 / 5 Superior room
- Private bathroom
- air-conditioning
- coffee
- hairdryer
- private-bathroom
- safe
- tv
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Guest reviews
Recent reviews shared by hotel guests
Matthew D.
This hotel is very close to Chichen Itza and has secure parking on site. We loved relaxing and swimming by the outdoor pool, listening to the birds. It felt like an oasis. The rooms were clean and comfortable, the bathrooms were large, and breakfast was excellent.
Marek N.
I came here only because mayaland hotel and bungalows was temporarily shut. A hotel worker told me it was pretty much the same, but no, it isn’t. It’s noisy and right on a main road, and the place needs renovation. The only real reason to stay is how close it is to Chichen Itza. Breakfast was below average, and dinner was both very overpriced and not very good. They charged more than I’d paid for a gourmet restaurant in vallodilodad. If you do come, eat somewhere else and stay just one night so you can get to Chichen Itza early the next morning. Otherwise, I don’t see the point of visiting.
Camille B.
The garden is beautiful, and the room we had was spacious and clean, though the bathroom was a little dated. We stayed for two nights. The ruins at Chichen Itza aren’t too far, but they’re not within walking distance. Breakfast was good, but the breakfast area faces a busy main road and was very loud. It would be nicer to have breakfast in the garden. They do expect a tip.
Kenji S.
The birds at dawn and dusk were lovely to listen to, and we felt very happy during our stay. It was relaxing and comfortable enough that I’d come back to Mexico just to stay here again. The gardens are beautiful, and the rooms were clean and comfy. Staff were friendly, attentive, and helpful, and both the restaurant and bar were excellent. Check-in and checkout were quick and easy. There’s plenty of parking beside the hotel, near the main reception. There aren’t any fridges in the rooms, which seems common in Mexico, but having one would be a nice touch.
Morgan B.
Chichen Itza is super close, which was the main reason we stayed in Piste. Our room was wonderful, with beautiful furniture and a spacious, excellent bathroom. The staff were really friendly and helpful. We weren’t keen on the lunch or dinner options. Breakfast was included and decent, but the food overall wasn’t the best. We’d definitely stay here again if we were in the area.
Amenities
Everything available at this property
General Services
68 available- Shopping on site
- Air conditioning
- 24 Hour Reception
- Currency exchange
- Smoke Free Property
- Security guard
- Ticket assistance
- Express Check In/Check Out
- Garden
- Terrace
- Private Check In/Check Out
- Outdoor furniture
- No elevators
- Room service
- VIP room amenities
- Iron and board
- Ironing
- Luggage storage
- Laundry
- Safe Deposit Box
- Concierge services
- Telephone
- Diet menu (on request)
- Cafe
- Packed Lunches
- Coffeemaker
- Car rental
- Airport transportation
- Transfer services
- Tour assistance
- Barbecue grill(s)
- Hiking
- Picnic area
- Sun Deck
- Ping Pong
- Year of most recent renovation
- Total number of rooms
- Number of floors (main building)
- Single rooms
- Double rooms
- hotel
- American Express
- MasterCard
- Visa
- City centre
- Nearest Bus / Metro Stop
- Check In Hour
- Check Out Hour
- Mobile phone coverage
- Laundry service
- Launderette
- Medical service
- Multilingual staff
- Bellboy service
- Hotel safe
- Currency exchange facilities
- Cloakroom
- Sun terrace
- Luggage room
- Café
- Non Smoking Area
- Banquet hall
- Parasols
- Game room
- Picnic
- Non Smoking Establishment
- Horse riding
- Cycling / mountain biking
Accessibility
2 available- Accessibility features
- Wheelchair Accessible
Internet
2 available- Free Wi Fi
- Wi Fi
Parking
1 available- Car park
Meals
18 available- Minibar
- Bar
- Breakfast
- Buffet breakfast
- Breakfast in the room
- Restaurant
- Restaurant (buffet style)
- Snack bar
- Bottled water (at extra charge)
- Poolside snack bar
- Air conditioning in Restaurant
- Breakfast buffet
- Continental breakfast
- Buffet lunch
- À la carte lunch
- Set menu lunch
- À la carte dinner
- Set menu dinner
Recreation & Wellness
1 available- Spa treatments
Pool and beach
1 available- Outdoor freshwater pool
Sports
3 available- Bike rental
- Bicycle hire service
- Table tennis
Children
1 available- Babysitting service
Room Amenities
8 available- Non Smoking Rooms
- Family room
- Cable TV
- TV
- Hairdryer
- Shower/Bathtub
- Wardrobe/Closet
- Toiletries
Languages
4 available- Spanish
- English
- Italian
- Multi Language Staff
What's nearby
Explore attractions, restaurants and transport around the hotel
12 m 1 min walk
4.7 km
473 m 6 min walk
33 m 1 min walk
Attractions
20- Letras Pisté473 m 6 min walk
- Pisté de Chichén Itza503 m 6 min walk
- Entrada a la zona turística de Chichén Itza1.3 km 16 min walk
- Gran Museo de Chichén Itzá1.9 km 23 min walk
- Parador turístico de Chichén Itzá2.0 km 25 min walk
Restaurants
20- Restaurante Bar Chichén Itzá33 m 1 min walk
- El Pollo Mexicano48 m 1 min walk
- Restaurant Sayil59 m 1 min walk
- Hacienda Xaybe´h D´ Camara62 m 1 min walk
- Pollería los Pájaros107 m 1 min walk
Transit
13- Paradero de Autobús de Oriente (Valladolid y Cancún)Bus12 m 1 min walk
- Paradero de Autobús de Oriente (para Mérida y Yaxcabá)Bus22 m 1 min walk
- Colectivos para ValladolidBus315 m 4 min walk
- Taquilla Autobuses de OrienteBus381 m 5 min walk
- Paradero de Autobús de Oriente (para Valladolid, Cancún)Bus770 m 10 min walk

Stay rules
Important conditions for your stay