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About this property

It’s nice to come back to a place where you can have a rest after an eventful day in the city Hotel "Santo Refugio Heritage Hotel" is located in Puebla. This hotel is located in 9 km from the city center. Location You can stop by the restaurant. Want to be always on-line? Wi-Fi is available. Specially for tourists who travel by car, there’s a parking zone. You will find these entertainment amenities on the premises: a library. You can arrange a business meeting, a board meeting, and even a job interview as there is a conference hall. You can take your pet with you for the journey. Pets are allowed. There are other services available for the guests of the hotel. For example, a laundry and dry cleaning. At the hotel

Popular facilities

See all facilities
Free WiFi
Restaurant
ParkingFree
Bar
24h reception
Breakfast available

Good to know

Check-in
From 15:00
Check-out
Until 12:00
Pets
Allowed
Luggage storage
Available
Room types
4

Room Information

Rooms

Standard Double room

  • 2 guests
  • full double bed
  • Private bathroom
  • bathrobe
  • blackout-blinds
  • desk
  • hairdryer
  • iron
  • mini-bar
  • pets-allowed
  • pillows
  • private-bathroom
  • safe
  • shower
  • tea-or-coffee
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Superior Double room

  • 2 guests
  • full double bed
  • Private bathroom
  • bathrobe
  • blackout-blinds
  • desk
  • hairdryer
  • iron
  • mini-bar
  • pets-allowed
  • pillows
  • private-bathroom
  • safe
  • shower
  • tea-or-coffee
What's the price for your stay?

Add your dates to see current rates.

Standard room

  • Private bathroom
  • bathrobe
  • blackout-blinds
  • desk
  • hairdryer
  • iron
  • mini-bar
  • pillows
  • private-bathroom
  • safe
  • shower
  • tea-or-coffee
  • toiletries
What's the price for your stay?

Add your dates to see current rates.

Superior room

  • Private bathroom
  • bathrobe
  • blackout-blinds
  • desk
  • hairdryer
  • iron
  • mini-bar
  • pets-allowed
  • pillows
  • private-bathroom
  • safe
  • shower
  • tea-or-coffee
What's the price for your stay?

Add your dates to see current rates.

Guest reviews

Recent reviews shared by hotel guests

Guest Rating
9.2/10
Excellent
243 reviews

Felix H.

10/10

It’s an easy Uber ride into Puebla and even quicker to Cholula, and I’d happily stay here again. Santo Refugio has beautiful grounds and a lovely building, with really kind staff and good food. The heated pool was a big plus. I hope I’m back when they have one of their grill cookouts. And a special mention for Tannat, the hotel dog, who was so sweet.

michael J.

10/10

If you’re in Puebla, this is the place I’d pick to stay or hold an event. The setting is beautiful, and the food and service are second to none. It’s the most beautiful hidden place in Mexico.

Sergio V.

8/10

Really nice.

Emilio R.

4/10

The gardens and facilities are spacious and beautiful, the food is delicious, and everything was set up impeccably. Still, the service left us with a very bad impression. The contract was unclear, and some services we’d requested weren’t provided. Breakfast came with items missing, and the waiters and captain were rude and unprofessional. We even heard them making negative remarks about guests while we were there. The parking area was a mud pit, and a lot of guests got dirty. The poor service is what ruined the experience. Be careful with the customer service here.

Amenities

Everything available at this property

47 Facilities

General Services

29 available
  • Smoking areas
  • Garden
  • Terrace
  • Express Check Out
  • Outdoor furniture
  • No elevators
  • Reception desk
  • Laundry
  • Dry Cleaning
  • Luggage storage
  • Microwave oven
  • Library
  • Hiking
  • Sun Deck
  • Garage
  • Contactless Check In And/Or Check Out
  • Total number of rooms
  • hotel
  • 24 Hour Reception
  • Check In Hour
  • Check Out Hour
  • Laundry service
  • Bellboy service
  • Fireplace
  • Luggage room
  • Clothes dryer
  • Banquet hall
  • Parasols
  • Minimum Check In Age

Internet

2 available
  • Free Wi Fi
  • Wi Fi

Parking

2 available
  • Parking
  • Car park

Meals

3 available
  • Breakfast
  • Restaurant
  • Bar

Business Services

5 available
  • Event facilities
  • Meeting and presentation facilities
  • Conference Hall
  • Conference room
  • Meeting room

Pool and beach

5 available
  • Pool facilities
  • Children swimming pool
  • Indoor freshwater pool
  • Children’s swimming area
  • Sun loungers

Pets

1 available
  • Pets allowed

What's nearby

Explore attractions, restaurants and transport around the hotel

60 places nearby
Closest Bus Flixbus Eaplanada Puebla

1.1 km 14 min walk

Closest Bus Recta a Puebla

1.5 km 18 min walk

Top attraction nearbyParque San Andres Cholula

1.9 km 24 min walk

Dining nearby 20 Restaurants

15 m 1 min walk

Attractions

20
  • Parque San Andres Cholula1.9 km 24 min walk
  • Letras Turísticas San Andrés Cholula2.0 km 25 min walk
  • inter municipal san Andrés Park2.0 km 25 min walk
  • Balneario Puerto Escondido2.1 km 26 min walk
  • Santuario de la Virgen de los Remedios2.2 km 27 min walk

Restaurants

20
  • Santo Refugio Restaurante15 m 1 min walk
  • Centrito Gordita186 m 2 min walk
  • Kazoku sushi-tempura-teppanyaki momoxpan203 m 3 min walk
  • Flor De Maria Pozoleria Y Antojeria204 m 3 min walk
  • La Coronela Hamburguesas215 m 3 min walk

Transit

20
  • Flixbus Eaplanada PueblaBus1.1 km 14 min walk
  • Recta a PueblaBus1.5 km 18 min walk
  • De la 6 Nte.Bus1.6 km 20 min walk
  • Directos a PueblaBus1.9 km 23 min walk
  • Directos a PueblaBus2.2 km 27 min walk
Map

Stay rules

Important conditions for your stay

Check-in15:00 – 22:00Front desk timing
Check-out12:00Departure timing

Fees and optional services

  • Deposit

    Pet deposit required