Tropical Location Riviera Maya
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 16:00
- Check-out
- Until 11:00
- Parking
- Free
- Luggage storage
- Available
- Room types
- 1
Guest reviews
Recent reviews shared by hotel guests
Adriana R.
For our anniversary I booked a romantic dinner on the beach through the resort, and it was wonderful. The table faced the ocean, with just enough light to see, love songs softly playing, and an unbelievably beautiful setup. The four-course meal with champagne was amazing, and much better than the resort restaurants. Benito was our waiter and took care of us attentively from beginning to end. He was the soft-spoken star who helped make the whole evening feel as romantic and perfect as possible.

Patrick S.
This used to be part of the palace resort chain, with a zoo, a nature park, a beach, and cenote swimming. It was damaged by a hurricane and sold. It was only partly reopened and is now abandoned. Security seems sketchy, so it's best to avoid.
Nina B.
Dolce Vito Alejandro Ortega and Abdy lopez gave excellent service, and the food was great!!!!
Sergio N.
A wonderful vacation, absolutely perfect! Mr. Alberto PechYah at the Tropical reception desk looked after us efficiently and professionally. They are truly humble, kind people.
Amenities
Everything available at this property
General Services
10 available- 24 Hour Reception
- Garden
- Terrace
- Laundry
- Safe Deposit Box
- Concierge services
- Luggage storage
- Transfer services
- Tour assistance
- Picnic area
Internet
1 available- Free Wi Fi
Parking
1 available- Free parking
Meals
2 available- Bar
- Restaurant
Pool and beach
2 available- Outdoor pool
- Children swimming pool
What's nearby
Explore attractions, restaurants and transport around the hotel
1.2 km 15 min walk
16.7 km
714 m 9 min walk
109 m 1 min walk
Attractions
20- Cenote Azul714 m 9 min walk
- Cenote Jardín Del Eden787 m 10 min walk
- Cenote Búho818 m 10 min walk
- Cenote Cristalino882 m 11 min walk
- Puerto Aventuras Reef999 m 12 min walk
Restaurants
20- ¡Dolce! Mexico109 m 1 min walk
- La Comedie291 m 4 min walk
- Agave322 m 4 min walk
- Buffet Miramar413 m 5 min walk
- Beefbar489 m 6 min walk
Transit
20- Aeropuerto Internacional de CancúnAirport73.5 km
- mini van stopBus1.2 km 15 min walk
- la parada para Xpu Ha playa (80 pesos la entrada)Bus1.4 km 17 min walk
- Puerto AventurasBus4.1 km
- Puerto Maya/Puerto AventurasBus4.1 km

Stay rules
Important conditions for your stay