Grand Palladium Colonial Resort & Spa All Inclusive
About this property
You can take a walk and explore the neighbourhood area of the resort. Places nearby: Xel-Ha Water Park, Xcaret Eco Theme Park and Coba Ruins.
Popular facilities
Good to know
- Check-in
- From 15:00
- Check-out
- Until 12:00
- Parking
- Nearby
- Breakfast
- Available
- Reception
- 24/7
- Pets
- Not allowed
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Languages
- Spanish, English, Multi-language staff
- Smoking
- Smoke-free
- Accommodates
- Up to 2 guests
Rooms
Reference price
Deluxe Double room with garden view
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- hairdryer
- iron
- mini-bar
- private-bathroom
- safe
- tea-or-coffee
- wi-fi
- with-view
- workstation
1 / 4 Deluxe Twin room with garden view
- 2 guests
- twin beds
- Private bathroom
- air-conditioning
- hairdryer
- iron
- mini-bar
- private-bathroom
- safe
- tea-or-coffee
- workstation
Double Junior Suite with Poolside
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- hairdryer
- mini-bar
- private-bathroom
- safe
- tea-or-coffee
- toiletries
Double Romance Villa Suite with Poolside
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- hairdryer
- mini-bar
- private-bathroom
- safe
- tea-or-coffee
- workstation
Guest reviews
Recent reviews shared by hotel guests
Jacqueline and Alejandro made us feel genuinely valued, with warm, professional service and such thoughtful attention. The whole team was welcoming and ready to help, which really stood out during our stay at Grand Palladium Colonial Resort & Spa in Riviera Maya. We’re here as a family, and after visiting plenty of resorts, this is one of our favorite trips. The grounds and facilities are beautiful, and the food has been consistently delicious and well prepared. We found good choices at every meal, from breakfast through dinner. We’ve had a memorable, relaxing vacation and are already looking forward to coming back. I’d recommend it to families looking for a stay in Riviera Maya.
For our first wedding anniversary, my husband and I had dinner at La Adelita, and we left full and happy. The food was a 10/10, and so were the restaurant and service. The chef and management greeted us, and our server kept checking in and taking great care of us. Everyone was friendly and attentive. We felt very looked after in such a welcoming place, and I definitely recommend it.
There was plenty to enjoy even during my short four-day stay for a wedding in April 2025. The all-inclusive package included fitness classes in the pool and on land, a dance night with local DJs, and lots of pools near the beach. Around the grounds I saw coatis, iguanas, Mexican agoutia, and a local cat that loved attention. The weather kept me from scuba diving or trying the other water activities, so I’d love to return and experience more of what cancun has to offer. I was really happy I stayed here. It seems like a great fit for a family trip or a couples vacation, and I had an amazing time.
We brought our kids, ages 7 and 6, and they had a blast. The place feels like a palm tree beach surrounded by a nature sanctuary, with beautiful grounds that are naturally maintained and eco friendly. The hard working staff go above and beyond day and night to keep the resort in great shape and provide amazing service. We ate at La Adelita and el Dorado at Colonial. Both were great, but the Pastor Tacos at Adelita were the best, and the Ceviche was top of line. Hacienda buffet and The Nest restaurant al Palladium Kantenah were also amazing, with excellent service from hard working people. The Nest has a private children play area, so kids can play while you enjoy a juicy steak.
The pools and restaurants have been great, and the food is pretty good. We ate at a La Adelita one night, where Juan was fantastic, very sweet, and great to us. The beach hasn’t been so great, though. The main spaces are beautiful, clean, well maintained, and have great seating. The rooms were a letdown. We asked for an ocean view and rooms near our friends, but got neither. They’re dated and run down: the furniture is worn, the bathroom looks like it may have mould, and the door chain couldn’t even reach the door, so it needed replacing. We also had to ask for the phone to be fixed because calls wouldn’t go through. Every shower leaks all over the bathroom. Even with the room problems, the stay has been great overall.
Amenities
Everything available at this property
General Services
52 available- ATM
- Shopping on site
- Air conditioning
- 24 Hour Reception
- Currency exchange
- Smoke Free Property
- Security guard
- Newspapers
- Ticket assistance
- Gift shop
- Express Check In/Check Out
- Chapel
- Garden
- Television in lobby
- Terrace
- Fire Extinguisher
- Room service
- Smoke Detector
- Iron and board
- Luggage storage
- Laundry
- Safe Deposit Box
- Concierge services
- Dry Cleaning
- Telephone
- Cafe
- Coffeemaker
- Shuttle
- Airport transportation
- Car rental
- Transfer services
- Tour assistance
- Billiards
- Karaoke
- Nightclub
- Hiking
- Fishing
- Sun Deck
- Ping Pong
- Water park
- Water fun
- Windsurfing
- Diving
- Darts
- Snorkelling
- Solarium
- Temperature control for staff
- Personal protection equipment for staff
- Extra decontamination measures
- Temperature control for guests
- Personal protection equipment for guests
- Additional Measures Against COVID 19
Accessibility
3 available- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
Internet
2 available- Free Wi Fi
- Internet access
Parking
2 available- Parking
- Parking nearby
Meals
9 available- Minibar
- Bar
- Coffee/tea for guests
- Breakfast
- Buffet breakfast
- Restaurant
- Restaurant (buffet style)
- Snack bar
- Bottled water
Business Services
5 available- Business center
- Event facilities
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
Recreation & Wellness
8 available- Spa tub
- Doctor
- Massage
- Steam room
- Beauty services
- Sauna
- Spa
- First Aid Kit
Pool and beach
8 available- Swimming pool
- Indoor Pool
- Outdoor pool
- Beach facilities
- Private beach
- Pool facilities
- Beach/pool towels
- Children swimming pool
Sports
7 available- Mini golf
- Water sport facilities
- Table Tennis
- Tennis court
- Fitness facilities
- Golf course (within 3 km)
- Gym
Children
4 available- Playroom
- Babysitting and childcare
- Children's playground
- Kids club
Pets
1 available- Pets Not Allowed
Room Amenities
9 available- Non Smoking Rooms
- Cable TV
- TV
- Hairdryer
- Shower/Bathtub
- Bathtub
- Shower
- Slippers
- Toiletries
Languages
3 available- Spanish
- English
- Multi Language Staff
What's nearby
Explore attractions, restaurants and transport around the hotel
4.4 km
22.4 km
22.6 km
79 m 1 min walk
Attractions
20- Río Secreto22.6 km
- Mariposario de Xcaret22.9 km
- Xenses Park23.0 km
- Xcaret Park23.1 km
- Xplor Park23.7 km
Restaurants
20- El Dorado79 m 1 min walk
- Chang Thai á la Carte Restaurant136 m 2 min walk
- Bravo Dinner & Dance276 m 3 min walk
- Cueva 7340 m 4 min walk
- 20.87 Restaurant468 m 6 min walk
Transit
20- la parada para Xpu Ha playa (80 pesos la entrada)Bus4.4 km
- mini van stopBus4.6 km
- AkumalBus5.9 km
- Puerto Maya/Puerto AventurasBus9.8 km
- Puerto AventurasBus9.8 km
Stay rules
Important conditions for your stay
Rules and eligibility
Children
Ages 0-2 - Extra bed available
Hotel information
- Total rooms
- 252
- Floors
- 3
Electricity
- Voltage
- 127 V
- Frequency
- 60 Hz
- Socket types
- A
