Mar Sereno Hotel & Suites
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 12:00
- Parking
- Available for a fee
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Languages
- Spanish, English, Multi-language staff
- Smoking
- Smoke-free
- Children
- Family friendly
- Room types
- 4
Room Information
Rooms
1 / 5 Double Suite with balcony
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- balcony
- hairdryer
- kitchen
- mirror
- private-bathroom
- safe
- telephone
- toiletries
- towels
- wi-fi
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1 / 6 Double Junior Suite with balcony
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- balcony
- hairdryer
- kitchen
- private-bathroom
- toiletries
- wi-fi
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1 / 6 Quadruple Suite
- 4 guests
- Private bathroom
- hairdryer
- mirror
- private-bathroom
- safe
- telephone
- toiletries
- towels
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1 / 6 Double Suite
- 2 guests
- full double bed
- Private bathroom
- mirror
- private-bathroom
- safe
- telephone
- toiletries
- towels
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Guest reviews
Recent reviews shared by hotel guests
Rosa M.
The view is nice, but the hotel needs a lot of maintenance. The pool was dirty, the hot tub rusty, and the bathrooms smelled so strongly of drains that we couldn't sleep. Our room smelled dirty too, and the old sheets were stained. There's no restaurant, so you have to go elsewhere for food. I've stayed in better places for less.
Harold E.
As of early APRIL, the whole hotel was being renovated. Staff were friendly and helped us move to another hotel in Puerto Vallarta. The rooms that were available were large and well kept, but construction left very little parking, and the elevator down six floors to the swimming pool didn't work. The jacuzzi was empty, wifi only worked at reception, and the TV got local channels only. It could be a great hotel in a few months.
Lucien M.
The balcony view was magnificent, but the "hotel" was in bad shape all over, from the lobby and stairs to the room. The pool was dirty and closed. It was so hard to spend even one day there that I had to book somewhere else.
belle S.
We were charged too much, and the two men, Jose and Srgio, acted like they didn't speak English or Spanish. There were no ceiling fans or extra fans, and my room stayed over 85 degrees for all three days. When I asked for a clean sheet, the one I got had mildew stains and smelled like a homeless shelter. There wasn't enough water to shower, so I had to rent a $40 room in PV to wash before my flight home. I've had better accommodations when I was homeless.
Pablo S.
It's quiet, right in the jungle, with an amazing view and birds singing all the time. This is a great spot if you like being away from the cities. Mar Sereno needs some work and better management, which is why I gave it 3-5. Hope this helps you guys.
Amenities
Everything available at this property
General Services
31 available- 24 Hour Reception
- Elevator/lift
- Smoking areas
- Smoke Free Property
- Garden
- Terrace
- Luggage storage
- Laundry
- Car rental
- Tour assistance
- Total number of rooms
- Number of floors (main building)
- Number of floors (annexe)
- Junior suites
- Suites
- hotel
- MasterCard
- Visa
- City centre
- Airport
- Check In Hour
- Check Out Hour
- Car hire
- Room service
- Laundry service
- Multilingual staff
- Lift access
- Concierge
- Luggage room
- Parasols
- Non Smoking Establishment
Accessibility
2 available- Accessibility features
- Wheelchair Accessible
Internet
2 available- Free Wi Fi
- Wi Fi
Parking
2 available- Free parking
- Car park
Business Services
1 available- Business centre
Pool and beach
7 available- Swimming pool
- Outdoor pool
- Children swimming pool
- Private pool
- Outdoor freshwater pool
- Outdoor saltwater pool
- Children’s swimming area
Children
2 available- Babysitting and childcare
- Babysitting service
Room Amenities
1 available- Family room
Languages
3 available- Spanish
- English
- Multi Language Staff
What's nearby
Explore attractions, restaurants and transport around the hotel
196 m 2 min walk
722 m 9 min walk
3.0 km
318 m 4 min walk
Attractions
20- Mismaloya Beach3.0 km
- Mirador los Arcos de Mismaloya3.4 km
- Las Gemelas Beach5.7 km
- Vallarta Botanical Gardens AC6.5 km
- Palo Maria waterfall7.4 km
Restaurants
20- Le Kliff318 m 4 min walk
- Restaurat el Embarcadero739 m 9 min walk
- Restaurante El Huachinango815 m 10 min walk
- Los Mangos818 m 10 min walk
- Restaurante La Ramadita825 m 10 min walk
Transit
20- Licenciado Gustavo Díaz Ordaz International AirportAirport19.3 km
- Paloma del MarBus196 m 2 min walk
- Vista Hermosa y Villas CaprichoBus497 m 6 min walk
- Yelapa Water TaxiFerry722 m 9 min walk
- De las Garzas y Calle PelícanosBus772 m 10 min walk

Stay rules
Important conditions for your stay