Hotel Punta Guadalupe
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 14:00
- Check-out
- Until 13:30
- Breakfast
- Available
- Reception
- 24/7
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Smoking
- Smoke-free
- Room types
- 4
Guest reviews
Recent reviews shared by hotel guests
Jacob T.
The people here were so kind and helpful, and the place is very good for the price. It's in a quiet part of town near the center, with lots of good food options nearby. We had good wifi, a TV, and a hot shower, plus a rooftop terrace with great views of the surrounding area.
Sam C.
The staff couldn't have been friendlier. We got a big, clean room with two comfortable beds for about $25/night U.S., plus good wifi, a TV, and hot water. I highly recommend staying here!
Rossy T.
Awful.
Rocío G.
We spent just one night there, and I wouldn't recommend it. The room was dirty, the sheets were stained, and everything felt cold and damp, with water leaking. At night we heard shouting and what sounded like a fight. We first thought it was other guests, but it turned out to be staff. My daughter was terrified by what she heard.
carlos R.
I checked in yesterday. I called reception and was given a rate I could pay online, but the payment never worked. Once we arrived, they charged me $150 more than the amount in their email. We were in a hurry and accepted it. The room looked unswept, had no toilet paper or trash can, and I had to leave the light on to charge my phone. The mattresses were awful, and the towel they gave me came from a black bag and smelled musty. Hot water wasn't available either. At 3 a.m., someone knocked and nearly broke down the front door because the receptionist wasn't answering. He was asleep 😴🥱😴🥱 after smoking a joint, haha. Then at 7 am, there was another scene because I was making coffee, hahaha. It's a very dirty place, not worth the money, and the staff have absolutely no respect for guests.
Amenities
Everything available at this property
General Services
35 available- ATM
- Shopping on site
- Air conditioning
- 24 Hour Reception
- Currency exchange
- Smoke Free Property
- Heating
- Express Check In/Check Out
- Chapel
- Terrace
- Private Check In/Check Out
- Allergy Free Rooms
- Room service
- Trouser press
- Indoor Fireplace
- Locker
- Laundry
- Safe Deposit Box
- Shoe shine
- Luggage storage
- Diet menu (on request)
- Packed Lunches
- Car rental
- Transfer services
- Tour assistance
- Library
- Barbecue grill(s)
- Billiards
- Bowling
- Casino
- Karaoke
- Nightclub
- Fishing
- Ping Pong
- Water park
Accessibility
1 available- Accessibility features
Internet
2 available- Free Wi Fi
- Internet access
Parking
2 available- Electric car charging
- Parking
Meals
8 available- Bar
- Breakfast
- Common kitchen
- Restaurant
- Snack bar
- Vending machine
- Poolside bar
- Bottled water
Recreation & Wellness
1 available- Spa tub
Pool and beach
6 available- Swimming pool
- Indoor Pool
- Outdoor pool
- Private beach
- Beach/pool towels
- Heated swimming pool
Sports
3 available- Free bicycle rental
- Bike rental
- Mini golf
Room Amenities
2 available- Non Smoking Rooms
- Soundproof rooms
What's nearby
Explore attractions, restaurants and transport around the hotel
486 m 6 min walk
503 m 6 min walk
271 m 3 min walk
9 m 1 min walk
Attractions
20- Kakaw Museo del Cacao y Chocolateria Cultural271 m 3 min walk
- Museo Mesoamericano del Jade317 m 4 min walk
- La Enseñanza, Casa de la Ciudad344 m 4 min walk
- Andador De Guadalupe521 m 7 min walk
- Catedral de San Cristóbal de las Casas617 m 8 min walk
Restaurants
20- Café Acteal Restaurante9 m 1 min walk
- Pietra Resto-Bar37 m 1 min walk
- TaBowle44 m 1 min walk
- Lienzo de Kape44 m 1 min walk
- Conejo Negro48 m 1 min walk
Transit
20- OCC /ADO Venta de boletosBus486 m 6 min walk
- Colectivo al Parque El EncuentroBus503 m 6 min walk
- Colectivo al ArcoteteBus601 m 8 min walk
- Tranvia el coleto - trainBus699 m 9 min walk
- Colectivo para ArcoteteBus750 m 9 min walk

Stay rules
Important conditions for your stay