Macpalo
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 14:00
- Pets
- Not allowed
- Smoking
- Smoke-free
- Room types
- 3
Room Information
Rooms
Comfort room
- Private bathroom
- coffee
- fan
- kitchen
- mini-bar
- private-bathroom
- toiletries
- towels
- tv
- wi-fi
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1 / 6 Standard Family room
- Private bathroom
- coffee
- fan
- kitchen
- mini-bar
- private-bathroom
- toiletries
- towels
- tv
- wi-fi
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1 / 6 Standard room
- Private bathroom
- coffee
- fan
- kitchen
- mini-bar
- private-bathroom
- toiletries
- towels
- tv
- wi-fi
Add your dates to see current rates.
Guest reviews
Recent reviews shared by hotel guests
Jorge S.
Lulu was excellent, really attentive, and the service was 10/10. I also loved the mountain view. But I was very disappointed about the room: even though we’d asked for it a month ahead and paid the deposit for that specific room, it hadn’t been reserved. We got to stay in it for one day, then were moved to a smaller, hotter room with no view or privacy. That’s why this would have been five stars otherwise.
Javier V.
The cabins look lovely from the outside, and the room quality felt fair for the price. The arrangement I ordered was tasteful, and they added flowers for an extra charge, which was a nice touch. Thanks for the service, I’d recommend them. Inside, the bar and kitchenette could use some comfortable armchairs. The glass walls are a nice idea for enjoying the view, but the space feels empty and uncomfortable without more furniture. The room itself was comfortable and the view was good, though the shower needs maintenance. The water gets very hot, but the showerhead sprays in every direction, so you have to work out where it’ll land. There was no TV, which didn’t matter for our one-night stay, but could be useful for people staying longer. A few things should have been ready when we arrived: there was no toilet paper, the outlets weren’t enabled for phone charging, and we didn’t get the bottle of water until the next day after asking. The outside lights also shine right onto the bed, with no way to turn them off. The night watchman kindly tried to help when we asked, but couldn’t switch them off. Since they’re above the windows, the light hits your face when you’re lying down and makes it hard to enjoy the view through the glass ceiling.
Bruno R.
We had a great stay: the service was excellent, the facilities were good, the food was delicious, and the place surpassed what we expected. Our cabin did get very hot, though, so mosquito nets or air conditioning would be my one suggestion.
KARLA H.
We had such a good time as a couple that we’re planning to come back with the family. The pool water wasn’t cold, the staff were very friendly, and the facilities were perfect. It’s close to the center, with varied food at affordable prices. Definitely felt worth it.
Juan A.
It’s a great spot for getting away and spending time in nature, with privacy and security. The facilities are modern, clean, and welcoming. The team was always nearby and incredibly attentive. I’ll definitely be back.
Amenities
Everything available at this property
General Services
9 available- Smoke Free Property
- Ticket assistance
- Television in lobby
- Terrace
- No elevators
- Concierge services
- Tour assistance
- Sun Deck
- Contactless Check In And/Or Check Out
Internet
1 available- Free Wi Fi
Parking
1 available- Parking
Meals
1 available- Breakfast
Recreation & Wellness
2 available- Sauna
- Spa
Pets
1 available- Pets Not Allowed
What's nearby
Explore attractions, restaurants and transport around the hotel
5.6 km
14.0 km
2.7 km 34 min walk
949 m 12 min walk
Attractions
20- Los Tepehuajes2.7 km 34 min walk
- Santuario los venaditos3.3 km
- Cascada De Los Venaditos3.4 km
- Museo Tepoztlán Colección Carlos Pellicer5.3 km
- Parroquia de la Natividad de María de Tepoztlán5.3 km
Restaurants
20- Mariscos El tulipan949 m 12 min walk
- Shambhala Restaurante962 m 12 min walk
- Jardín Boutique Bacaánda1.5 km 18 min walk
- Mezcafe1.5 km 18 min walk
- Un rinconcito en Chichco1.6 km 20 min walk
Transit
20- Aeropuerto Internacional de la Ciudad de MéxicoAirport51.9 km
- Aeropuerto Internacional de TolucaAirport67.5 km
- Camiones a varios sitiosBus5.6 km
- Combis y autobúsBus5.6 km
- El CorralónBus5.7 km

Stay rules
Important conditions for your stay