Roomundo
Smoke-freeFamily friendly

About this property

Everything you need is in one place. Resort "Amansala" is located in Tulum. This resort is located in 5 km from the city center. You can take a walk and explore the neighbourhood area of the resort — Tulum Beach, Xel-Ha Water Park and Coba Ruins. Location You can stop by the bar. It’s time to have a nice meal! Stop by the restaurant. Want to be always on-line? Wi-Fi is available. If you travel by car, you can park in a parking zone for free. The following services are also available for the guests: a massage room and a spa center. Sports fans will be able to enjoy a yoga area. Swimming fans are going to enjoy a pool and an outdoor pool. To book an excursion, consult the tour assistance desk of the resort. For the free movement around the city, the resort offers a transfer for you. At the guests’ disposal, there’s also a laundry, dry cleaning, private check-in and check-out, a safe-deposit box and a concierge. The staff of the resort speaks English and Spanish. At the resort Here’s what you’ll find in the room to have a rest after a long day: a shower. The room equipment depends on its category. Room amenities

Popular facilities

See all facilities
Swimming pool
Spa & wellness
Free WiFi
Restaurant
Beach access
Air conditioning

Good to know

Check-in
From 15:00
Check-out
Until 12:00
Parking
Free
Breakfast
Available
Airport shuttle
USD 270
Reception
24/7
Luggage storage
Available
Languages
Spanish, English, Multi-language staff
Smoking
Smoke-free
Children
Family friendly
Room types
4

Room Information

Rooms

Double Penthouse

  • 2 guests
  • full double bed
  • Private bathroom
  • mirror
  • private-bathroom
  • safe
  • telephone
  • toiletries
  • towels
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Double room beachfront

  • 2 guests
  • full double bed
  • Private bathroom
  • private-bathroom
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Double room beachfront

  • 2 guests
  • twin beds
  • Private bathroom
  • private-bathroom
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Steps to Sea Double room

  • 2 guests
  • full double bed
  • Private bathroom
  • private-bathroom
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Guest reviews

Recent reviews shared by hotel guests

Guest Rating
7.2/10
Good
194 reviews

jessica L.

10/10

The staff really made our stay, from the front desk to the servers, bartenders, and cleaning team. Angel and Tony were awesome servers, and the cocktails were great. Check-in was easy, the front desk was friendly and knew their stuff, and our beautiful room was cleaned every day. The food was delicious, too. It’s on the quieter end of the strip, but bars, restaurants, and shops are very close. Thanks for having us!

James P.

10/10

This was the highlight of our trip, and I’d happily stay here again. The whole crew was super friendly and helpful. Our room was spacious and clean, breakfast was great and included, and the location worked really well. They even arranged bikes and brought them to the front, plus valet parking was free. A super rad bunch.

Daniela R.

10/10

The rooms were really nice, and the staff were friendly and gave excellent service. Food and drinks were great as well, so I’m sure I’ll be back soon. About the noise complaints: management told me the sound came from the beach club next door, which has since closed. There wasn’t any noise during my stay.

Marta K.

2/10

We booked this hotel on Booking for our honeymoon, and were disappointed as soon as we arrived. It looked nothing like the photos. The grounds are very small, there were no people or atmosphere, and there was no music. The so-called restaurant is an overpriced beach bar with horrible service. The pool is tiny and dirty, and the old room was dirty too. There was even a bug in our bed. The rooms do not lock. They use actual keys instead of key-cards, and ours didn’t work. Take the reviews about stolen items seriously. Anyone can enter the property: there are no gates or security, and the front desk is just an outdoor desk with no AC. We went to dinner at another hotel, and when we returned around 7 pm, the place looked closed, with all the lights off and only one receptionist around. Managers aren’t there all the time. On our first night, we asked the receptionist for a refund and to speak to a manager. He said one would be there at 10 am the next day, but the manager never showed. We spent six hours arguing and hearing different stories about the managers and return policy, even though Booking had agreed to process the refund with the hotel’s written agreement. In the end, hotel workers told us to “get out of the property” or they’d call the police. After we left for another hotel, they cancelled our booking and claimed we never arrived. This was a horrible experience, and we’re still trying to get our money back. Don’t even consider staying here.

Amenities

Everything available at this property

70 Facilities

General Services

34 available
  • Shopping on site
  • Air conditioning
  • 24 Hour Reception
  • Smoke Free Property
  • Ticket assistance
  • Express Check In/Check Out
  • Garden
  • Terrace
  • Private Check In/Check Out
  • No elevators
  • Room service
  • Mosquito net
  • Laundry
  • Safe Deposit Box
  • Concierge services
  • Dry Cleaning
  • Luggage storage
  • Diet menu (on request)
  • Airport transportation
  • Tour assistance
  • Sun Deck
  • Snorkelling
  • Yoga
  • Family/Kid Friendly
  • Total number of rooms
  • hotel
  • Check In Hour
  • Check Out Hour
  • Laundry service
  • Multilingual staff
  • Shop
  • Banquet hall
  • Snacks
  • Minimum Check In Age

Internet

4 available
  • Free Wi Fi
  • Internet
  • Wired Internet
  • Wi Fi

Parking

4 available
  • Free parking
  • Free parking nearby
  • Free Parking on Premises
  • Car park

Meals

7 available
  • Bar
  • Coffee/tea for guests
  • Breakfast
  • Restaurant
  • Snack bar
  • Bottled water
  • Continental breakfast

Business Services

1 available
  • Event facilities

Recreation & Wellness

3 available
  • Massage
  • Spa
  • Spa treatments

Pool and beach

7 available
  • Swimming pool
  • Outdoor pool
  • Beach facilities
  • Private beach
  • Beach/pool towels
  • Next to the beach
  • Children swimming pool

Sports

2 available
  • Bike rental
  • Bicycle hire service

Room Amenities

5 available
  • Non Smoking Rooms
  • Family room
  • Shower/Bathtub
  • Shower
  • Toiletries

Languages

3 available
  • Spanish
  • English
  • Multi Language Staff

What's nearby

Explore attractions, restaurants and transport around the hotel

59 places nearby
Closest Bus Colectivo para la playa

4.8 km

Closest Train Estación Tulum

8.7 km

Top attraction nearbyPlaya Pescadores

4.7 km

Dining nearby 20 Restaurants

29 m 1 min walk

Attractions

20
  • Playa Pescadores4.7 km
  • Parque Dos Aguas4.9 km
  • Parque Nacional Tulum5.3 km
  • Playa Ruinas5.6 km
  • Tulum5.7 km

Restaurants

20
  • Kitchen Table29 m 1 min walk
  • La Onda risto#bar&plaza75 m 1 min walk
  • Beso Tulum Beach98 m 1 min walk
  • Restaurare103 m 1 min walk
  • Tora Tulum171 m 2 min walk

Transit

19
  • Colectivo para la playaBus4.8 km
  • Vanes foraneasBus4.9 km
  • Vanes foraneasBus5.0 km
  • Terminal TulumBus5.0 km
  • Vanes foraneasBus5.0 km
Map

Stay rules

Important conditions for your stay

Check-in15:00 – 00:00Front desk timing
Check-out12:00Departure timing

Fees and optional services

  • Deposit

    Pet deposit required

  • Transfers

    One-way Airport shuttle - Extra charge may apply

    Transfers

    Two-way Airport shuttle - Extra charge may apply