Hotels in Tulum, MX
Playa Canek Beachfront Eco Hotel
Smoke-freeFamily friendly
About this property
It’s nice to come back to a place where you can have a rest after an eventful day in the city Hotel "Playa Canek Beachfront Eco Hotel" is located in Tulum. This hotel is located in 7 km from the city center. You can take a walk and explore the neighbourhood area of the hotel — Xel-Ha Water Park, Coba Ruins and Xcaret Eco Theme Park.
Location
Spend an evening in a nice atmosphere of the bar. It’s time to have a nice meal! Stop by the restaurant. The beauty and wellness services: a massage room and a spa center. Sports fans are going to love a yoga area and a diving club.
Want to have an excursion? Consult the tour assistance desk of the hotel. At the guests’ disposal, there’s also private check-in and check-out, a safe-deposit box and a concierge. The staff of the hotel speaks English and Spanish.
At the hotel
Guests will find the following in the room: a shower. Please note that the listed services may not be available in all the rooms.
Room amenities
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 12:00
- Pets
- Not allowed
- Luggage storage
- Available
- Languages
- Spanish, English, Multi-language staff
- Smoking
- Smoke-free
- Children
- Family friendly
- Room types
- 4
Room Information
Rooms
1 / 6 Standard Double room with balcony and with view
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- balcony
- bedsheets
- fan
- mosquito
- private-bathroom
- safe
- shower
- toiletries
- towels
- wardrobe
- with-view
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1 / 5 Superior Double room with balcony and beachfront
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- balcony
- fan
- private-bathroom
- safe
- shower
- toiletries
- towels
- water
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1 / 6 Suite beachfront
- Private bathroom
- air-conditioning
- fan
- mirror
- private-bathroom
- safe
- shower
- telephone
- toiletries
- towels
- water
- wi-fi
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1 / 4 Superior Family Suite with balcony and with view
- Private bathroom
- air-conditioning
- balcony
- bedsheets
- fan
- mirror
- mosquito
- private-bathroom
- safe
- shower
- telephone
- toiletries
- towels
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Guest reviews
Recent reviews shared by hotel guests
Guest Rating
8.2/10
Very Good Featured review
Daniel B.
2/10
The view from the penthouse at Playa Canek beachfront was beautiful, but our nearly two weeks there were frustrating. The room was already very hot, and on our final day we were told the AC wouldn't be switched on because of government restrictions, which left us disappointed. The AC had started leaking onto the bed on our first night. That went on for three nights, until I moved the bed myself. Water wasn't run on several occasions, and sometimes the AC wasn't turned on at all. I had to go downstairs or remind staff repeatedly. We also found a dental item from a previous guest on the table, so the unit hadn't been fully cleaned before we arrived. Consistent management or staff on site around the clock would help address problems and keep guests comfortable.
Marissa C.
10/10
The beach right outside Playa Canek Eco Hotel in Tulum is stunning, and the rooms are cozy. It's a charming little place, with friendly staff and a very welcoming owner. Drinks were good too, and reasonably priced for Tulum. I had a wonderful, relaxing stay and would recommend it.
joel T.
2/10
We booked a room with Playa Canek Beachfront Eco Hotel about 10 months ahead. Around six months ago, I became seriously ill and was medically unfit to travel. We told them as soon as we could and asked to cancel, giving them plenty of time to rebook. We also sent a legal medical certificate signed by our doctor, but they refused. Their replies were slow, and dealing with them showed very little understanding. A really disappointing experience. If you care about communication and customer service, I wouldn't recommend this place.
Claire M.
2/10
We cut our time in Tulum short after this stay. The sheets and furniture were dirty and neglected, as the pictures show. A partly see-through curtain was the only thing between our bed and a walkway, so there was no privacy for intimate moments. We couldn't get through to management. No one was at reception, and there was no reply on WhatsApp, Booking, or elsewhere. We ended up handing our keys to the cook. Then someone from the staff showed up at the glass door at 8 pm with the repaired remote while my girlfriend was half naked on the bed.
Diana S.
10/10
The owner was so welcoming, and we had a lovely beach day at this quaint hotel. The loungers are incredibly comfortable, with a view that's hard to beat. You can stay overnight or just spend the day here.
Amenities
Everything available at this property
55 Facilities
General Services
33 available- Shopping on site
- Air conditioning
- Smoking areas
- Smoke Free Property
- Security guard
- Ticket assistance
- Gift shop
- Garden
- Television in lobby
- Terrace
- Express Check Out
- Private Check In/Check Out
- Fire Extinguisher
- Outdoor furniture
- No elevators
- Reception desk
- Room service
- Linens
- Mosquito net
- Laptop safe
- Safe Deposit Box
- Concierge services
- Luggage storage
- Transfer services
- Tour assistance
- Hiking
- Fishing
- Diving
- Cycling
- Snorkelling
- Yoga
- Family/Kid Friendly
- Contactless Check In And/Or Check Out
Internet
1 available- Internet access
Meals
3 available- Bar
- Breakfast
- Restaurant
Recreation & Wellness
2 available- Massage
- Spa
Pool and beach
5 available- Beach facilities
- Private beach
- Beach/pool towels
- Public beach
- Next to the beach
Sports
1 available- Bike rental
Pets
1 available- Pets Not Allowed
Room Amenities
6 available- Non Smoking Rooms
- Family room
- Shower/Bathtub
- Shower
- Wardrobe/Closet
- Toiletries
Languages
3 available- Spanish
- English
- Multi Language Staff
What's nearby
Explore attractions, restaurants and transport around the hotel
58 places nearby
Closest Bus Vanes foraneas
7.1 km
Closest Train Estación Tulum
11.2 km
Top attraction nearbyVesica Tulum | Cenote Club
7.3 km
Dining nearby 20 Restaurants
9 m 1 min walk
Attractions
20- Vesica Tulum | Cenote Club7.3 km
- Cenote Corazón del Paraíso7.3 km
- Parque Dos Aguas7.3 km
- Playa Pescadores7.4 km
- Parque Nacional Tulum7.9 km
Restaurants
20- MOL-K9 m 1 min walk
- Homu Tulum28 m 1 min walk
- Restaurante Chiringuito28 m 1 min walk
- La Corriente Cevicheria Nais36 m 1 min walk
- La Onda92 m 1 min walk
Transit
18- Vanes foraneasBus7.1 km
- Colectivo para la playaBus7.2 km
- Vanes foraneasBus7.3 km
- Vanes foraneasBus7.3 km
- Terminal TulumBus7.3 km
Stay rules
Important conditions for your stay
Check-in15:00 – 23:00Front desk timing
Check-out12:00Departure timing