Villas Mercedes
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 12:00
- Pets
- Not allowed
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Languages
- Multi-language staff
- Smoking
- Smoke-free
- Children
- Family friendly
- Room types
- 4
Room Information
Rooms
Suite
- Private bathroom
- air-conditioning
- fan
- mini-bar
- mirror
- private-bathroom
- safe
- shower
- tea-or-coffee
- telephone
- toiletries
- towels
- tv
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1 / 6 Suite with balcony
- Private bathroom
- air-conditioning
- balcony
- fan
- kitchen
- microwave
- mini-bar
- mirror
- private-bathroom
- safe
- shower
- tea-or-coffee
- telephone
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1 / 5 Economy Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- coffee
- fridge
- private-bathroom
- safe
- shower
- tv
- wardrobe
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1 / 6 Studio with balcony
- Private bathroom
- air-conditioning
- balcony
- coffee
- fridge
- kitchen
- microwave
- private-bathroom
- shower
- tv
- wardrobe
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Guest reviews
Recent reviews shared by hotel guests
Janet C.
Hotel Villas Mercedes was cute, the pool was nice, and it looked just like the pictures online. For the price, we felt it was good value. But we will never stay there again. We’d rented the two biggest rooms months in advance and paid in full, so there was no refund when we arrived and found out family couldn’t swim with us, visit our rooms, or go anywhere on the grounds except the lobby. Our nieces were made to leave even though they were the only ones in the pool. The White-presenting members of our family came and went without trouble. When the Mexican members of our family, with some melanin in their skin, showed up, suddenly everyone had to be kicked out. I’ve stayed at hotels around the world and have never been treated so rudely or felt so embarrassed after inviting my in-laws to use the shared pool and the cold tub on our balcony. They were kicked off the property. One man working there looked us in the face and said we might be inviting people who would steal from other hotel guests. Excuse me? We would have left, but that would have cost us the equivalent of $600 USD.
Lydia M.
We spent six days at Villas Mercedes and came away with nothing but good memories. The staff were so welcoming and helpful, and getting around was easy with a taxi stand and minibuses nearby. The little street has plenty of restaurants and bars, but it still felt like a break from the crowds. La Madera Beach is close, and back at the hotel we could relax by the lovely pool or in the quiet yard. Lots to enjoy, and we'd happily recommend it.
Marek I.
The staff, especially the night watchman, were really nice. The hotel is tucked away from the noise but close to good restaurants. My room was a bit small, though the hidden kitchenette was handy. The terrace and view were okay, and the pool was warm as tea. Using the outdoor kitchen by the pool costs 250 MXN. I left with a good impression and would recommend it.
Nora C.
We come back every year, so book early since the nine rooms fill up fast. The upstairs rooms have beautiful views, and the staff are attentive and always willing to help. Rooms are clean and comfortable, with air conditioning, and you're close to everything. There's also a pool if you'd rather stay in than head to one of the many nearby beaches.
Sean M.
I only stayed one night and paid 850 pesos, but I wished I could have stayed longer. The room was spacious, with a balcony facing the pool, a kitchenette with a mini fridge and microwave, and several large closets. The air conditioning worked well and the water was hot. There's parking and a pool, and the landscaping looked beautiful. For that price, I was really impressed.
Amenities
Everything available at this property
General Services
49 available- Air conditioning
- Smoke Free Property
- Ticket assistance
- Terrace
- Express Check Out
- No elevators
- Reception desk
- Safe Deposit Box
- Concierge services
- Luggage storage
- Coffeemaker
- Tour assistance
- Barbecue grill(s)
- Picnic area
- Barbeque
- Sun Deck
- Family/Kid Friendly
- Total number of rooms
- Number of floors (main building)
- Double rooms
- hotel
- MasterCard
- Visa
- 24 Hour Reception
- Check Out Hour
- Room service
- Laundry service
- Multilingual staff
- Bellboy service
- Hotel safe
- Garden
- Concierge
- Sun terrace
- Luggage room
- Grill/BBQ
- Parasols
- Hot tub
- Picnic
- Non Smoking Establishment
- Banana boating
- Waterskiing
- Jet ski
- Motor board ride
- Diving
- Windsurfing
- Sailing
- Catamaran sailing
- Canoeing
- Cycling / mountain biking
Accessibility
3 available- Accessibility features
- Wheelchair Accessible
- Accessible rooms
Internet
2 available- Free Wi Fi
- Wi Fi
Recreation & Wellness
1 available- Spa tub
Pool and beach
9 available- Swimming pool
- Pool facilities
- Heated swimming pool
- Next to the beach
- Beach
- Indoor freshwater pool
- Outdoor freshwater pool
- Sun loungers
- Beach volleyball
Pets
1 available- Pets Not Allowed
Room Amenities
7 available- Fridge
- Family room
- Cable TV
- TV
- Shower/Bathtub
- Shower
- Wardrobe/Closet
Languages
1 available- Multi Language Staff
What's nearby
Explore attractions, restaurants and transport around the hotel
479 m 6 min walk
821 m 10 min walk
248 m 3 min walk
7 m 1 min walk
Attractions
20- Zihuatanejo248 m 3 min walk
- Malecón Zihuatanejo362 m 5 min walk
- Museo Arqueológico de la Costa Grande497 m 6 min walk
- PARTENON ZIHUATANEJO569 m 7 min walk
- Bahia de Zihuatanejo660 m 8 min walk
Restaurants
20- Restaurante La Casa Vieja7 m 1 min walk
- El Rincon del Bombero23 m 1 min walk
- Mysunshine restauran-cafe23 m 1 min walk
- Bungalows Ixtapa23 m 1 min walk
- Rufo's25 m 1 min walk
Transit
4- Transporte al coacoyul, pozas, aeropuerto.Bus479 m 6 min walk
- Lanchas que llevan a Playa las Gatas e Isla de IxtapaBus821 m 10 min walk
- Terminal de AutobusesBus1.3 km 16 min walk
- TronconesBus24.1 km

Stay rules
Important conditions for your stay