HAZLINA I.
I ended up here in an emergency, and what a waste. The room smelled like a clogged drain, so the toilets need fixing. Water pressure in the boys' room was frustratingly slow up on the second floor. The place is right across from Hospital USM, and management could make much better use of that location. If they spent on proper cleaning supplies, including heavy-duty detergent, instead of relying on aerosol, and put some color on the walls, it might look and smell better. Sometimes it pays to believe what you read, despite the huge sign outside. The boys gave me an “We told you so.” I've stayed in classy four-star hotels, and this place spoils even a short visit to Kubang Kerian.

