Royale Chulan Kuala Lumpur
About this property
Sophisticated but very comfortable hotel "Royale Chulan Kuala Lumpur" is located in Kuala Lumpur. This hotel is located in 3 km from the city center. You can take a walk and explore the neighbourhood area of the hotel — Aquaria KLCC, Petronas Twin Towers and Petrosains Science Discovery Centre.
Popular facilities
Good to know
- Check-in
- From 15:00
- Check-out
- Until 12:00
- Parking
- Available for a fee
- Breakfast
- Available
- Airport shuttle
- Available for a fee
- Reception
- 24/7
- Pets
- Not allowed
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Languages
- English, Korean, Chinese
- Smoking
- Smoke-free
- Children
- Family friendly
Rooms
Reference price
1 / 3 Superior Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- bath
- bathrobe
- bedsheets
- desk
- hairdryer
- iron
- mini-bar
- private-bathroom
- safe
- shower
- slippers
Superior Double room: Room Amenities
- soundproofing
- tea
- tea-or-coffee
- telephone
- toiletries
- towels
- tv
- wardrobe
- wi-fi
- workstation
1 / 6 Double Studio Apartment
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- bathrobe
- desk
- hairdryer
- iron
- mini-bar
- private-bathroom
- safe
- shower
- slippers
- tea
- tea-or-coffee
Double Studio Apartment: Room Amenities
- telephone
- toiletries
- towels
- tv
- wi-fi
- workstation
Deluxe Twin room
- 2 guests
- twin beds
- Private bathroom
- air-conditioning
- bathrobe
- desk
- hairdryer
- iron
- mini-bar
- private-bathroom
- safe
- slippers
- tea
- tea-or-coffee
- telephone
Deluxe Twin room: Room Amenities
- toiletries
- towels
- tv
- wi-fi
- workstation
Twin Studio Apartment
- 2 guests
- twin beds
- Private bathroom
- air-conditioning
- bathrobe
- desk
- hairdryer
- iron
- mini-bar
- private-bathroom
- safe
- slippers
- tea
- tea-or-coffee
- telephone
Twin Studio Apartment: Room Amenities
- toiletries
- towels
- tv
- wi-fi
- workstation
Guest reviews
Recent reviews shared by hotel guests
The property is beautiful and luxurious, and its facilities, comfort, and food deserve 5/5. We stayed for approximately 3 nights with family. Breakfast had a great range for vegetarians and non-vegetarians alike. A few service details fell short of the hotel’s high standard. At check-in, my husband asked for drinking water but was told none was available. It would have been nice if staff could arrange some through the restaurant. Housekeeping cleaned the room daily, but bathroom supplies weren’t always topped up. Once our toothbrush and toothpaste were opened, they weren’t replaced, and we had to call several times for fresh hand towels that should ideally have been changed during cleaning.
The room was a spacious Superior room with twin beds, and the bathroom was huge. It had all the items we needed. At the ground-floor restaurant, the food was good and breakfast offered plenty of choices, including local, Indian, and continental options. The pool was well maintained, and the gym beside it had a good set of equipment. Check-in was smooth, and we had our keys within 10 minutes. They collected 10RM per night as tourism tax. The hotel is around 1.5kms from KLCV, the heart of KL, and you can take a taxi or walk to KLCC. I had a comfortable stay during my visit to KL and would call it a good experience.
We had a great birthday staycation at Royale Chulan KL, and the birthday cake we requested with our King bedroom was absolutely wonderful. The room’s air conditioning couldn’t get very cold, even at its maximum setting, despite the heat outside. Conlay MRT station is a short walk away, so getting to Bukit Bintang and other places is easy. For basement parking, we accidentally went to B3, which was much too dark. Better to park at B1 or B2, and remember to validate your parking ticket at the counter before checkout.
I regret staying here and wouldn’t recommend the hotel unless it makes serious improvements. I expected a proper 5-star experience, but this felt no better than a low-budget hotel, and the poor upkeep is embarrassing for a place with a 5-star reputation. The room looked old, neglected, and far below what was promised, with no sign of proper upgrades or maintenance for a long time. The carpet was worn and dated, the TV was tilted and had very few channels, and the basic amenities were limited. The bathtub drained badly, its water control knob was loose, and the shower holder was unstable too. One of my worst hotel stays, and absolutely unacceptable for a so-called 5-star hotel.
A huge, clean, comfortable room with a bathtub and balcony, and I got a lovely pool view. Check-in was smooth and breakfast had plenty of variety. Parking costs rm5 per visit. It’s very close to pavillion, so you can walk or book for grab. Worth it and recommended, a 5/5 experience.
Amenities
Everything available at this property
General Services
69 available- ATM
- Shopping on site
- Air conditioning
- 24 Hour Reception
- Elevator/lift
- Smoking areas
- Currency exchange
- Smoke Free Property
- Security guard
- Newspapers
- Express Check In/Check Out
- Garden
- Television in lobby
- Fire Extinguisher
- Room service
- VIP room amenities
- Smoke Detector
- Linens
- Iron and board
- Ironing
- Luggage storage
- Laundry
- Safe Deposit Box
- Concierge services
- Dry Cleaning
- Shoe shine
- Wake Up Service
- Telephone
- Iron
- Cafe
- Car rental
- Airport transportation
- Transfer services
- Korean
- Tour assistance
- Nightclub
- Temperature control for staff
- Personal protection equipment for staff
- Extra decontamination measures
- Temperature control for guests
- Contactless Check In And/Or Check Out
- Additional Measures Against COVID 19
- Number of floors (main building)
- hotel
- American Express
- JCB
- Diners Club
- MasterCard
- Visa
- City centre
- Bus/Train station
- Nearest Bus / Metro Stop
- Airport
- Entertainment Area
- Check In Hour
- Check Out Hour
- Airport Shuttle
- Laundry service
- Air conditioning in public areas
- Hotel safe
- Lift access
- Concierge
- Luggage room
- Clothes dryer
- Café
- Banquet hall
- Deposit on arrival
- Identification card at arrival
- Minimum Check In Age
Accessibility
3 available- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
Internet
2 available- Free Wi Fi
- Wi Fi
Parking
4 available- Parking
- Parking nearby
- Car park
- Valet parking
Meals
13 available- Minibar
- Bar
- Coffee/tea for guests
- Breakfast
- Buffet breakfast
- Restaurant
- Restaurant (buffet style)
- Kettle
- Air conditioning in Restaurant
- Breakfast buffet
- Set menu lunch
- Buffet dinner
- Set menu dinner
Business Services
7 available- Business center
- Event facilities
- Fax and copy machine
- Conference Hall
- Conference room
- Meeting room
- Business centre
Recreation & Wellness
8 available- Doctor
- Massage
- Steam room
- Beauty services
- Sauna
- Spa
- First Aid Kit
- Spa centre
Pool and beach
5 available- Swimming pool
- Outdoor pool
- Beach/pool towels
- Children swimming pool
- Children’s swimming area
Sports
3 available- Golf course
- Fitness facilities
- Gym
Children
1 available- Babysitting and childcare
Pets
1 available- Pets Not Allowed
Room Amenities
13 available- Non Smoking Rooms
- Soundproof rooms
- Family room
- Cable TV
- TV
- Hairdryer
- Shower/Bathtub
- Bathtub
- Shower
- Wardrobe/Closet
- Bathrobe
- Slippers
- Toiletries
Languages
2 available- English
- Chinese
What's nearby
Explore attractions, restaurants and transport around the hotel
227 m 3 min walk
278 m 3 min walk
535 m 7 min walk
59 m 1 min walk
Attractions
20- Aquaria KLCC535 m 7 min walk
- KLCC Park649 m 8 min walk
- Petrosains, The Discovery Centre1.0 km 13 min walk
- Berjaya Times Square Theme Park1.1 km 14 min walk
- Menara Kuala Lumpur1.4 km 18 min walk
Restaurants
20- Coffee Dreamers59 m 1 min walk
- Tai Ping Chinese Cuisine86 m 1 min walk
- San Francisco Coffee Chulan Tower96 m 1 min walk
- Open House97 m 1 min walk
- Warisan Cafe97 m 1 min walk
Transit
20- Lapangan Terbang Antarabangsa Kuala LumpurAirport45.7 km
- PY22 ConlayMetro227 m 3 min walk
- ConlayMetro228 m 3 min walk
- Hop-on Hop-off Stop 05Bus278 m 3 min walk
- Hop-on Hop-off Stop 11 - Craft ComplexBus281 m 4 min walk
Stay rules
Important conditions for your stay
Fees and optional services
Deposit
Deposit required - Payment method: Cash
Parking
Parking - Extra charge may apply
Hotel information
- Total rooms
- 402
- Floors
- 12
- Year built
- 2009
Electricity
- Voltage
- 240 V
- Frequency
- 50 Hz
- Socket types
- G

