Sutera @ Mantanani Island Resort & Spa
About this property
Here, you’ll be enjoying yourself all the time. Resort "Sutera @ Mantanani Island Resort & Spa" is located on Mantanani Island. This resort is located in walking distance from the city center.
Popular facilities
Good to know
- Check-in
- From 14:00
- Check-out
- Until 11:30
- Extra bed
- MYR 205 per guest/night
- Pets
- Not allowed
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Languages
- English, Chinese
- Smoking
- Smoke-free
Rooms
Reference price
1 / 6 Deluxe Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- desk
- fan
- hairdryer
- private-bathroom
- safe
- shower
- slippers
- soundproofing
- tea
- tea-or-coffee
- toiletries
Deluxe Double room: Room Amenities
- towels
- tv
- wardrobe
- water
- wi-fi
Deluxe Twin room
- 2 guests
- twin beds
- Private bathroom
- air-conditioning
- desk
- fan
- hairdryer
- private-bathroom
- safe
- shower
- slippers
- soundproofing
- tea
- tea-or-coffee
- toiletries
Deluxe Twin room: Room Amenities
- towels
- tv
- wardrobe
- water
- wi-fi
Double Chalet with sea view
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- desk
- fan
- hairdryer
- private-bathroom
- safe
- shower
- slippers
- soundproofing
- tea
- tea-or-coffee
- toiletries
Double Chalet with sea view: Room Amenities
- towels
- tv
- wardrobe
- water
Premium Double Chalet
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- desk
- fan
- hairdryer
- private-bathroom
- safe
- shower
- slippers
- soundproofing
- tea
- tea-or-coffee
- toiletries
Premium Double Chalet: Room Amenities
- towels
- tv
- wardrobe
- water
Guest reviews
Recent reviews shared by hotel guests
The resort itself is beautiful, and after a rough start we had a lovely stay. When we first arrived for our 3 nights at the Sutera, a horrible trash smell from behind the kitchen meant we couldn't open our balcony. Even the restaurant's outdoor seating smelled like decaying rubbish. We moved rooms, but that one had several maintenance problems. At dinner, my wife's meal arrived almost 30 minutes after mine, so I let mine go cold while waiting. Two junior staff members were also rude, which added to our frustration. We spoke to Arthur the manager the next day and said we'd check out early because we weren't enjoying our vacation. He offered another room in a better location, and we agreed. The next 3 days were a joy, with the staff working hard to make our vacation pleasant. The food was tasty, and we enjoyed snorkeling, although most of the coral died in the 2024 "bleaching" when the water temperature rose to 32°, and it's only slowly coming back. We especially enjoyed getting to know Caezar, the restaurant's head waiter. For the prices they charge, maintenance and training for junior staff could be better.
The food was a real highlight, with every meal delicious and beautifully prepared. Chef Sukri even made a special dessert just for us, which meant a lot. Amirul deserves a special mention too, along with all the staff, who were kind, attentive, and always made an effort to look after us. Our new chalet was spacious and cozy, with a lovely natural wood scent. The views were breathtaking, and photos really don't capture the place. Waking up there each morning felt like paradise. We're grateful for the wonderful hospitality and memories from this unforgettable stay.
The free boat snorkeling trip was fantastic. We saw nice coral and plenty of fish, including some that swam up close and stared at me. We also joined a soccer game with the local workers, who kindly let us play. The chalet overlooked a pristine beach, and the water was so clear and such a beautiful color. Staff responded right away when we had an issue with the safe, and when I realized I'd left our beach towels in the car, they quickly brought me two. If I had one small suggestion, it would be to add more local dishes and variety to the menu.
The restaurant was a nightmare. My wife's fried rice had chicken that wasn't properly cooked, with blood in it. We pointed it out to the waiter, but got no apology or sign of concern. Coming from Australia, I expected a better standard and was disappointed. The waiter didn't even cut a young coconut for us, sadly.
The room was sandy and we didn't have enough water, but the staff made our New Year's stay fun. They were welcoming and interactive, and Amirul showed us how to make our own cocktails. Chef Syukri and Helmy even let us join their New Year's karaoke session. We had lots of fun.
Amenities
Everything available at this property
General Services
28 available- Smoking areas
- Smoke Free Property
- Security guard
- Ticket assistance
- Garden
- Television in lobby
- Terrace
- Fire Extinguisher
- Outdoor furniture
- No elevators
- Reception desk
- Safe Deposit Box
- Concierge services
- Luggage storage
- Wake Up Service
- Transfer services
- Tour assistance
- Hiking
- Picnic area
- Fishing
- Sun Deck
- Diving
- Snorkelling
- Temperature control for staff
- Personal protection equipment for staff
- Extra decontamination measures
- Temperature control for guests
- Additional Measures Against COVID 19
Accessibility
1 available- Accessibility features
Internet
1 available- Free Wi Fi
Parking
1 available- Parking
Meals
3 available- Bar
- Breakfast
- Restaurant
Recreation & Wellness
3 available- Massage
- Spa
- First Aid Kit
Pool and beach
1 available- Private beach
Sports
1 available- Table Tennis
Children
1 available- Playroom
Pets
1 available- Pets Not Allowed
Languages
2 available- English
- Chinese
What's nearby
Explore attractions, restaurants and transport around the hotel
806 m 10 min walk
Attractions
20- JSK Mantanani Island Resorts, Trademark Collection by Wyndham806 m 10 min walk
- Homestay Mainah Mantanani1.1 km 14 min walk
- 美人魚島1.5 km 19 min walk
- Norsah Homestay2.4 km 29 min walk
- Noluwo Beach23.5 km
Stay rules
Important conditions for your stay
Fees and optional services
Extra beds
Extra bed (1 available) - Extra charge may apply
Hotel information
- Total rooms
- 28
Electricity
- Voltage
- 240 V
- Frequency
- 50 Hz
- Socket types
- G
