ibis Den Haag City Centre
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 12:00
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Languages
- Spanish, German, English +2
- Smoking
- Smoke-free
- Children
- Family friendly
- Room types
- 4
Room Information
Rooms
Double room
- 2 guests
- full double bed
- Private bathroom
- blackout-blinds
- desk
- hairdryer
- heating
- hypoallergenic
- private-bathroom
- safe
- shower
- soundproofing
- telephone
- towels
- tv
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Premium Double room
- 2 guests
- full double bed
- Private bathroom
- blackout-blinds
- coffee
- desk
- fridge
- hairdryer
- heating
- hypoallergenic
- private-bathroom
- safe
- shower
- slippers
- soundproofing
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Family room
- Private bathroom
- hairdryer
- private-bathroom
- safe
- tv
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Single room
- 1 guest
- Private bathroom
- private-bathroom
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Guest reviews
Recent reviews shared by hotel guests
MARA V.
The location is the one thing I still like about this hotel. I used to think it was great, but this stay was a letdown. Breakfast has gone downhill too: the trays were empty, hot food was cold, and there was less choice than before. The changed breakfast hours were one reason I booked, so that was frustrating. The room felt freezing when I arrived, just 12°C, because the heating was off. I couldn't get it to 20°C until the third day, and when I mentioned it, all they offered was another blanket. The room itself also seems to have deteriorated a lot in just a year. WiFi coverage and speed were poor, and the new sign-in page was even worse, making it impossible to use my own router. I booked about six months ahead, but ended up paying considerably more than people booking a few weeks earlier or even on check-in day. When I asked about that and added another night, they tried more than once to charge me above the rate shown in their own app. On arrival, they also had trouble finding my extra booking. Their late checkout policy is still ridiculous. You can't ask until close to checkout, so you have to pack and be ready to leave in case they say no. There goes a lazy morning, and they charged me €30 for it. I think Ibis hotels across Europe have been going downhill in recent years, seemingly trying to find the lowest standard people will tolerate before complaining.

Kevin V.
The staff were warm and friendly, and I felt comfortable throughout my visit. Getting around was easy since the hotel is right in the city center, with the main shopping streets, restaurants, and other places to eat all within walking distance. I had a really pleasant stay, would recommend it, and would happily come back. Five stars from me. ⭐⭐⭐⭐⭐
Nikos P.
At €120 a night, this felt like hostel quality. I've stayed at other ibis hotels and had good experiences, but this one was really bad. The room stayed too warm to sleep in, even with the window open. The mattresses were very hard and the pillows very soft. Workers started repairs in the hotel's backyard at 08.00 with loud music, and the rooms weren't cleaned thoroughly. Breakfast runs until 11.00, but they stop replenishing the buffet after 10.00. Service was poor too. The staff seemed indifferent and rude, and I didn't know whether the receptionist at checkout was bored or stoned. I'd pay €30 more for a proper hotel.
Andrew L.
We enjoyed our three days at this Ibis. It was comfortable and easy to get around from. Since we visited on cold days, a more substantial hot vegetarian or vegan breakfast option would've been welcome. We would've been glad to pay for breakfast during our stay if that had been better thought out.
Yara N.
The service made our lovely stay especially nice. Denzel at reception was so kind to us and did a great job. Thanks to everyone for making our vacation amazing. Everything felt perfect, and we'll definitely come back.
Amenities
Everything available at this property
General Services
63 available- Shopping on site
- Computer
- Elevator/lift
- Currency exchange
- Smoke Free Property
- Security guard
- Newspapers
- Ticket assistance
- Gift shop
- Express Check In/Check Out
- Garden
- Television in lobby
- Fire Extinguisher
- All Spaces Non Smoking (Public And Private)
- Reception desk
- Room service
- Smoke Detector
- Luggage storage
- Laundry
- Safe Deposit Box
- Dry Cleaning
- Shoe shine
- Wake Up Service
- Telephone
- Diet menu (on request)
- Cafe
- Packed Lunches
- Tour assistance
- Family/Kid Friendly
- Temperature control for staff
- Personal protection equipment for staff
- Year of construction
- Total number of rooms
- Number of floors (main building)
- hotel
- American Express
- Diners Club
- MasterCard
- Visa
- Maestro
- 24 Hour Reception
- Check In Hour
- Check Out Hour
- Laundry service
- Multilingual staff
- 24 Hour Security
- Hotel safe
- Cloakroom
- Lift access
- Luggage room
- Clothes dryer
- Library
- Café
- Non Smoking Area
- Green Key (FEE)
- Snacks
- LGTBIQ friendly
- Early departure
- Identification card at arrival
- Non Smoking Establishment
- Minimum Check In Age
- Credit card is compulsory as a deposit, no deposit in cash is accepted
- Single Use Plastic Free
Accessibility
3 available- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
Internet
2 available- Free Wi Fi
- Wi Fi
Parking
3 available- Parking
- Parking nearby
- Car park
Meals
11 available- Bar
- Coffee/tea for guests
- Breakfast
- Restaurant
- Snack bar
- Vending machine
- Dining area
- Continental breakfast
- À la carte lunch
- À la carte dinner
- Vegetarian meal
Business Services
2 available- Fax and copy machine
- Fax
Recreation & Wellness
2 available- Doctor
- First Aid Kit
Pool and beach
1 available- Next to the beach
Sports
2 available- Bike rental
- Bicycle hire service
Children
1 available- Playroom
Room Amenities
8 available- Non Smoking Rooms
- Family room
- Cable TV
- Flat Screen TV
- Shower/Bathtub
- Shower
- Towels and bed linen
- TV lounge
Languages
5 available- Spanish
- German
- English
- French
- Multi Language Staff
What's nearby
Explore attractions, restaurants and transport around the hotel
169 m 2 min walk
178 m 2 min walk
494 m 6 min walk
11 m 1 min walk
Attractions
20- Noordeinde Palace494 m 6 min walk
- Paleistuin564 m 7 min walk
- Mauritshuis673 m 8 min walk
- Escher in the Palace940 m 12 min walk
- Panorama Mesdag943 m 12 min walk
Restaurants
20- Ibis Kitchen11 m 1 min walk
- Juni Café22 m 1 min walk
- Sicilia Bedda Den Haag27 m 1 min walk
- Duci Den Haag28 m 1 min walk
- Giuliano's71 m 1 min walk
Transit
20- Rotterdam The Hague AirportAirport16.3 km
- Luchthaven SchipholAirport40.5 km
- Grote MarktBus169 m 2 min walk
- Den Haag, Grote MarktBus172 m 2 min walk
- PrinsegrachtTram178 m 2 min walk

Stay rules
Important conditions for your stay
Fees and optional services
Parking
Parking - Extra charge may apply