Ratna Hotel
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 12:00
- Check-out
- Until 12:00
- Extra bed
- USD 15 per guest/night
- Pets
- Not allowed
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Room types
- 4
Room Information
Rooms
Deluxe Double room
- 2 guests
- full double bed
- Private bathroom
- iron
- private-bathroom
- shower
- slippers
- soundproofing
- towels
- tv
- wi-fi
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Junior Suite
- Private bathroom
- iron
- private-bathroom
- shower
- slippers
- soundproofing
- toiletries
- towels
- tv
- wi-fi
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Deluxe Twin room
- 2 guests
- twin beds
- Private bathroom
- iron
- private-bathroom
- shower
- slippers
- soundproofing
- towels
- tv
- wi-fi
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Superior Double room
- 2 guests
- full double bed
- Private bathroom
- iron
- private-bathroom
- shower
- slippers
- soundproofing
- towels
- tv
- wi-fi
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Guest reviews
Recent reviews shared by hotel guests
Rajan K.
The pool and gym are useful extras, and the location near Mahendra Chowk is hard to beat. The indoor pool was clean and enjoyable; a pass was about Rs. 700 per person, with lockers, showers, restrooms and towels available on request. During one visit, though, the shower kept changing from hot to cold, and on another the locker and shower facilities seemed neglected, with standing water by the lockers. My room was generally clean and comfortable, with a classic look, but I noticed mosquitoes and small problems with the bathroom fittings and AC controls. The staff were friendly and polite. Service could be slow: dinner's starter arrived quickly, but the main took over an hour. The food was average. The naan was good, the kadhai paneer portion felt small for its price, and the coffee didn't taste like proper coffee. Room service was slow too, and checkout billing could have been handled more carefully. It's a decent, good-value option for a short stay, with a great location and facilities. In practice, it felt around three stars to me. Better upkeep, quicker service and improved food would make it one of Biratnagar's top hotels.
Suman R.
😡I went to Ratna Hotel Restaurant just for pizza, but it took nearly 30 minutes to come out and had a small hair in it. The manager apologized when I told them and arranged a replacement. That one was small, carelessly made, and the dough wasn't cooked properly. The hygiene and attention to food quality were poor. I wouldn't recommend the pizza.🤢
KIRAN A.
Management is poor, even though the food and restaurant service are good. Cleanliness is acceptable. I wouldn't recommend staying more than one night.
BIKASH T.
The rooftop restaurant has a pleasant feel and decent food, and I liked having an indoor pool and fitness area, which aren't common in Biratnagar hotels. There's also space for meetings and events. The location near Mahendra Chowk is convenient, just off the main road. Our room was clean and comfortable, and the staff were friendly and did their best to help. A few things could be tighter: room service was slow, some bathroom fittings and AC controls needed attention, and there was confusion with the bill at checkout. Even with those small problems, Ratna Hotel felt like good value and well managed, with nice facilities. I'd recommend it for personal or business stays. Faster service and small maintenance fixes could make it one of Biratnagar's top hotels.
Nabin B.
Near Mahendra Chowk, Ratna Hotel is a popular option for business and leisure travelers in Eastern Nepal. It's long established and well regarded, and presents itself as a luxury or four-star property. The draw is the combination of comfortable rooms, a very convenient location and extensive facilities.
Amenities
Everything available at this property
General Services
9 available- Elevator/lift
- Smoking areas
- Ticket assistance
- Garden
- Reception desk
- Laundry
- Concierge services
- Luggage storage
- Tour assistance
Accessibility
2 available- Accessibility features
- Wheelchair Accessible
Internet
1 available- Free Wi Fi
Parking
1 available- Parking
Meals
3 available- Coffee/tea for guests
- Breakfast
- Restaurant
Recreation & Wellness
1 available- Spa
Sports
1 available- Fitness facilities
Pets
1 available- Pets Not Allowed
What's nearby
Explore attractions, restaurants and transport around the hotel
109 m 1 min walk
5.4 km
482 m 6 min walk
26 m 1 min walk
Attractions
20- Mahendra Chowk Biratnagar482 m 6 min walk
- Traffic Chowk, Biratnagar ट्राफिक चाैक विराटनगर577 m 7 min walk
- Kali Mandir Uttar Chowk931 m 12 min walk
- Bamboo Jungle2.7 km 33 min walk
- Airport Mode Kanchanbari3.9 km
Restaurants
20- Ramailo Chautari and Family restaurant26 m 1 min walk
- Lake View Restro and Bar139 m 2 min walk
- Okhaldhunga Hotel204 m 3 min walk
- Nice Biryani resturent207 m 3 min walk
- Am2Pm Restro & Cafe232 m 3 min walk
Transit
20- Biratnagar BusparkBus109 m 1 min walk
- Kanchanbari Bus StopBus4.1 km
- Buddha chokBus4.6 km
- JogbaniTrain5.4 km
- Ganga chowkBus8.2 km

Stay rules
Important conditions for your stay
Fees and optional services
Extra beds
Extra bed (1 available) - Extra charge may apply