Colombo Lodge Christchurch

For the price, this was totally overpriced. The basic room had no window, and although cleanliness was okay, the carpets were stained. The bathroom sink was plugged, and the electrical power kept cutting out and flipping the breaker. There was no on-site staff to speak to. Security was terrible too: after we locked ourselves out, we got a master key for all the rooms from the lockbox.

I only booked for one night after my flight was cancelled, and paid $580 because it was the only place available. The room was disgusting, with stained carpet and an awful smell. The bathroom was the sole positive. They’re refusing to provide an invoice, and booking.com has tried to contact them, but they seem to be ignoring that too. Knowing what it was like, I’d have slept on the airport floor. Don’t stay here, it’s a scammy cheap motel.

My parents paid $550 for two nights and were put in an absolutely disgusting room. There were visible bodily fluid, including semen, and blood stains on the floor. The whole place was filthy and clearly hadn’t been cleaned properly. With no windows, ventilation, or aircon as advertised, it felt like a jail cell. The manager refused both a refund and any accountability. Charging that much for such unhygienic conditions is disgraceful. Avoid this place at all costs. I’ll be taking this further with consumer protection.

We booked two nights because the photos made the place look nice, but the property looked nothing like them and was filthy. The advertised aircon didn’t work, and the carpets and cabinets were disgusting. They ripped us off and wouldn’t give us a refund.