Cloud 9 Queenstown
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 14:00
- Check-out
- Until 12:00
- Pets
- Not allowed
- Accessibility
- Wheelchair accessible
- Smoking
- Smoke-free
Guest reviews
Recent reviews shared by hotel guests
Klara B.
Our penthouse suite was spotless and really comfortable, with a lovely view from the balcony. The staff were so friendly, and the free shuttle into town and back was handy. It was an incredible stay, and I’d happily come back.

Lisa M.
We only stayed one night, so we managed with the tiny room, but there are better places in Queenstown. Ours was on the first floor, dark, cramped, with low ceilings, thin walls and no view or outdoor access. We could hear the neighbours. Half the hotel was under construction. The bar and restaurant weren’t open, and the walkway to town was closed. The whole place felt pretty uninspiring. I’m sure some rooms are nice, but I’d avoid the first floor.
Ryan O.
The lake-shore walk into town was easy, and we’d definitely stay here again. Our two-bedroom apartment at the Oaks was spacious, freshly renovated and had a fantastic view. Renovations in block 3 were still going on, but we didn’t notice any noise or inconvenience during our visit.
Fiona K.
The lake view from our rooms was beautiful, but getting there meant tackling a steep driveway with suitcases, then going through two lifts and a carpark. While the resort is being renovated, that route could be difficult for anyone in a wheelchair or with a heart condition. Once the work is finished, I think it’ll be lovely.
Stephen D.
The views from the rooms at Oaks Queentown were spectacular, and we had a wonderful time. We’re from the USA, and this was our first trip to New Zealand. The garage was a tight squeeze with our large vehicle, which we needed for five people and all our luggage. In a smaller car it wouldn’t have been an issue. By the end, I’d become quite good at avoiding the columns. Loved it!
Amenities
Everything available at this property
General Services
9 available- Elevator/lift
- Smoke Free Property
- Terrace
- All Spaces Non Smoking (Public And Private)
- Laundry
- Barbecue grill(s)
- Picnic area
- Barbeque
- Ski storage
Accessibility
1 available- Wheelchair Accessible
Internet
1 available- Free Wi Fi
Parking
1 available- Parking
Meals
2 available- Bar
- Restaurant
Recreation & Wellness
1 available- Sauna
Sports
1 available- Fitness facilities
Pets
1 available- Pets Not Allowed
What's nearby
Explore attractions, restaurants and transport around the hotel
777 m 10 min walk
2.2 km 27 min walk
1.6 km 20 min walk
236 m 3 min walk
Attractions
20- Queenstown Hill Walking Track1.6 km 20 min walk
- Ziptrek Ecotours2.0 km 25 min walk
- Altitude Tours2.0 km 25 min walk
- Skytrek Tandem Hang Gliding & Paragliding2.0 km 25 min walk
- Shotover Canyon Swing2.1 km 26 min walk
Restaurants
20- True South Dining Room236 m 3 min walk
- Winnies Gourmet Pizza Bar1.2 km 15 min walk
- Hillarys Restaurant1.3 km 16 min walk
- My Jeanny Coffee1.4 km 18 min walk
- Lone Star1.5 km 18 min walk
Transit
20- Frankton Road, cnr Larch Hill PlBus777 m 10 min walk
- Sherwood Manor and Gold Ridge HotelsBus1.2 km 15 min walk
- Mincher Road (Kelvin Heights)Bus1.3 km 16 min walk
- Bay View (Kelvin Heights)Bus1.3 km 16 min walk
- Frankton Road, opposite Copthorne HotelBus1.3 km 17 min walk

Stay rules
Important conditions for your stay