Queenstown Motel Apartments

The room was spacious and in a decent spot, about a 10-minute walk from downtown, but I wouldn’t stay again. At check-in, a worker in the carpark told us to get our key from the after-hours box. It opened without a code and had three other room keys inside with guests’ names on them. That felt unsafe. There’s no air-conditioning, just a small plastic desk fan. We found black mould along the bottom of the curtains, and the bath wouldn’t hold water. Although the room was serviced daily, the cleaner only pulled up the sheets instead of properly making the beds, and didn’t replace body soap or bath towels. When we came to leave our bags before a late flight, reception didn’t answer the bell for several tries. A staff member came down from the upstairs room where he lives and let us store the luggage in his lounge. The room smelled strongly of curry, and boxes of mini soaps and shampoo were scattered across the floor, so we had to step around them. When we returned for our bags, reception was unmanned again. We rang for 15 minutes and couldn’t find anyone, then realized the resident reception worker was also the cleaner. He let us into the lounge to collect our luggage, and by then the curry smell had got into our suitcases, which was disgusting. Parking was difficult too, with no marked spaces and barely enough room to maneuver cars in and out. It might work for one or two nights, but I personally wouldn’t book it again.