Pullman Rotorua
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 11:00
- Breakfast
- NZD 49
- Extra bed
- NZD 150 per guest/night
- Reception
- 24/7
- Pets
- Not allowed
- Accessibility
- Wheelchair accessible
- Late checkout
- Available for a fee
- Luggage storage
- Available
- Languages
- Multi-language staff
- Smoking
- Smoke-free
- Room types
- 4
Room Information
Rooms
1 / 6 Superior Double Suite with city view
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- bathrobe
- blackout-blinds
- coffee
- hairdryer
- heating
- iron
- mini-bar
- mirror
- private-bathroom
- safe
- shower
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1 / 5 Deluxe Double room with city view
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- bathrobe
- blackout-blinds
- coffee
- hairdryer
- heating
- iron
- mini-bar
- private-bathroom
- safe
- shower
- slippers
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1 / 5 Superior Double room with city view
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- bathrobe
- blackout-blinds
- coffee
- hairdryer
- heating
- iron
- mini-bar
- private-bathroom
- safe
- shower
- slippers
Add your dates to see current rates.
1 / 4 Executive Double Suite with lake view
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- bathrobe
- blackout-blinds
- hairdryer
- heating
- iron
- mini-bar
- mirror
- private-bathroom
- safe
- shower
- slippers
Add your dates to see current rates.
Guest reviews
Recent reviews shared by hotel guests
Janet M.
The food in the restaurant was good, and the staff were well trained, courteous and helpful. We had a spacious suite with views across Rotorua township and glimpses of the lake. Although there was no club lounge, they recognised our status with a suite upgrade and a gold card for house drinks, soft drinks and barista coffee. That made a very positive difference to our stay. We booked two nights and would have stayed longer if we hadn’t had other commitments.

Casey R.
A peaceful, relaxing night, and the view was great. I loved having a Nespresso machine in the room. Check-in and check-out were easy using the kiosk. Parking wasn’t great unless you paid for valet.
Christine F.
The location was good and the staff were lovely. The bathroom layout was oddly lacking in privacy. It wasn’t enclosed, so everyone in the room could see you come out of the shower. The suite had the same issue: a lovely room with a beautiful big bath, but only a sheet curtain, leaving you exposed when you walked from the shower to the basin area. There was no complimentary water or treats.
Emily B.
The room had lovely views through its big windows, and the restaurant was a highlight. Every meal was delicious, even the Christmas Day buffet, which felt a la carte quality. We had a wonderful stay at the Pullman, thanks in large part to staff who were genuinely helpful and exceptional. It made our time so enjoyable.
Kathleen F.
Dinner was a real treat: I ordered the snapper followed by the caramel dessert, and both were so tasty. Our room was spacious and clean, with nice shampoo, conditioner and shower wash, and I liked finding fruit in the gym. The hotel is handy for both cafes and the lake. I'd definitely stay again.
Amenities
Everything available at this property
General Services
59 available- Air conditioning
- 24 Hour Reception
- Elevator/lift
- Currency exchange
- Smoke Free Property
- Heating
- Newspapers
- Express Check In/Check Out
- Television in lobby
- Fire Extinguisher
- All Spaces Non Smoking (Public And Private)
- Room service
- Smoke Detector
- Ironing
- Luggage storage
- Laundry
- Safe Deposit Box
- Concierge services
- Dry Cleaning
- Wake Up Service
- Cafe
- Year of most recent renovation
- Total number of rooms
- Number of floors (main building)
- Twin rooms
- Double rooms
- Junior suites
- Suites
- hotel
- American Express
- JCB
- MasterCard
- Visa
- Electric vehicle charging station
- Key Collection
- Check In Hour
- Check Out Hour
- Late Check Out
- Mobile phone coverage
- Local and international calls
- Laundry service
- Multilingual staff
- 24 Hour Security
- Bellboy service
- Air conditioning in public areas
- Hotel safe
- Currency exchange facilities
- Lift access
- Concierge
- Luggage room
- Clothes dryer
- Café
- Non Smoking Area
- Highchairs
- Banquet hall
- Show cooking
- Projector
- Printer
- Photocopier
Accessibility
3 available- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
Internet
2 available- Free Wi Fi
- Wi Fi
Parking
5 available- Electric car charging
- Parking
- Car park
- Secure parking
- Valet parking
Meals
10 available- Bar
- Coffee/tea for guests
- Breakfast
- Buffet breakfast
- Restaurant
- Kettle
- Dining area
- Electric kettle
- Air conditioning in Restaurant
- Breakfast room
Business Services
7 available- Business center
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Conference room
- Meeting room
- Conference hostess
Recreation & Wellness
1 available- First Aid Kit
Sports
4 available- Bike rental
- Fitness facilities
- Gym
- Bicycle storage
Pets
1 available- Pets Not Allowed
Room Amenities
4 available- Non Smoking Rooms
- Toiletries
- Connecting rooms
- Towels and bed linen
Languages
1 available- Multi Language Staff
What's nearby
Explore attractions, restaurants and transport around the hotel
42 m 1 min walk
122 m 2 min walk
105 m 1 min walk
9 m 1 min walk
Attractions
20- Rotorua isite Visitor Information Centre105 m 1 min walk
- Government Gardens406 m 5 min walk
- Polynesian Spa603 m 8 min walk
- Kuirau Park - Mud Pools621 m 8 min walk
- Kuirau Park713 m 9 min walk
Restaurants
20- Barrel & Co.9 m 1 min walk
- Super Casual Bar & Eatery37 m 1 min walk
- Sushi Luck & Bubble Tea37 m 1 min walk
- The Hidden Gem, Rotorua41 m 1 min walk
- Citron Cafe and Bar46 m 1 min walk
Transit
20- Rotorua CBD - Arawa StreetBus42 m 1 min walk
- Rotorua I-SiteBus122 m 2 min walk
- Fenton Street - Fronting No. 1241Bus305 m 4 min walk
- Amohia StreetBus361 m 5 min walk
- Ranolf Street - Cnr Arawa StreetBus488 m 6 min walk

Stay rules
Important conditions for your stay
Fees and optional services
Children's meals
Ages 0-0 - Breakfast - Extra charge may apply
Extra beds
Extra bed (1 available) - Extra charge may apply
Deposit
Deposit required
Meals
Breakfast - Extra charge may apply
Parking
Parking - Extra charge may apply