Hotel Pacific Palace
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 10:30
- Check-out
- Until 11:30
- Parking
- Available
- Pets
- Not allowed
- Room types
- 4
Guest reviews
Recent reviews shared by hotel guests
Owen C.
They did replace the sheets, refund the second night, and discount the first, which was the one decent part. The room we had booked was taken when we arrived, so they put us in what they called an upgraded room. The bedding had footprints and stains on it. The spa bath was grimy, the bathroom floor had stains and hair, and the curtain rail was coming away from the wall. Water leaked past the shower screen and flooded the floor. We also had to ask an hour ahead for a hot shower, and it was barely warm.

Luciana S.
The neighborhood didn't have a pleasant view, and our room wasn't ready when promised. We were meant to get the double room, type 2, at 11:00 AM, but were told to come back at noon because other guests were still there. The room itself had a double bed, no hot water, and the Wi-Fi seemed to be switched off.
CARMEN V.
The hotel is beside hardware stores. Even though our reservation had been confirmed, they said they had no rooms reserved for us, so we ended up having to find another hotel at 4 a.m.
Roxana H.
The staff were friendly, though they didn't seem well coordinated. I wasn't very happy with the place. Service and the rooms both need some improvement, and the room could have been presented with more care.
Renato P.
It was a very clean place, but the towels were stiff. They said the water was hot, though it came out lukewarm. In cold Cusco, proper hot water really matters.
Amenities
Everything available at this property
General Services
6 available- 24 Hour Reception
- Ticket assistance
- No elevators
- Laundry
- Airport transportation
- Tour assistance
Internet
1 available- Free Wi Fi
Parking
1 available- Offsite parking reservations required
Meals
2 available- Breakfast
- Restaurant
Business Services
2 available- Meeting and presentation facilities
- Conference Hall
Pets
1 available- Pets Not Allowed
What's nearby
Explore attractions, restaurants and transport around the hotel
38 m 1 min walk
620 m 8 min walk
871 m 11 min walk
22 m 1 min walk
Attractions
20- Monumento Inca Pachacutec871 m 11 min walk
- Limacpampa1.0 km 13 min walk
- Qorikancha1.1 km 14 min walk
- Church and Convent of Santo Domingo of Guzmán1.2 km 14 min walk
- Plaza San Blas1.4 km 17 min walk
Restaurants
20- Bm Pizzeria Ohana22 m 1 min walk
- kaleta 3399 Barra marina53 m 1 min walk
- Bonaza pizzería65 m 1 min walk
- Caldos y Parrillas La Limeñita102 m 1 min walk
- Donkeys pollos y parrilas128 m 2 min walk
Transit
20- Aeropuerto Alejandro Velasco AsteteAirport3.3 km
- Buses to Sicuani (via Ttio)Bus38 m 1 min walk
- Paradero amautaBus303 m 4 min walk
- zorroBus310 m 4 min walk
- ServicentroBus327 m 4 min walk

Stay rules
Important conditions for your stay
Fees and optional services
Parking
Parking - Extra charge may apply