The Rooftop Hostel Cusco
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 12:00
- Check-out
- Until 10:00
- Luggage storage
- Available
- Smoking
- Smoke-free
- Children
- Family friendly
- Room types
- 3
Guest reviews
Recent reviews shared by hotel guests
Minji K.
I arrived exhausted at 7 a.m. after an overnight trip, expecting the early check-in they'd repeatedly confirmed by phone, email and text after I booked a double room with a sea view well in advance on their website. The doors were locked, and nobody was around. I waited outside for two hours until they opened at 9. Even after I showed the confirmation messages, the front desk said they had no record of my booking. They offered no other room, apology or real help, just shrugged it off. When I asked for the manager, he was rude, raised his voice and blamed me, saying I hadn't "confirmed properly." He took no responsibility and basically told me to leave. I was stranded without a place to stay and had to scramble for a last-minute hotel, costing me extra time and money. The whole thing was frustrating and unprofessional. I absolutely don't recommend this place. DO NOT BOOK THIS PLACE. Save yourself the headache and go somewhere else.

kyle T.
The kitchen is spacious, and around Christmas it felt like we were all family. I spent Christmas and New Year at this lovely hostel. The staff were sweet, and the rooms were clean and just right for what you need. I couldn't recommend it more.
Al_ A.
Good location, nice volunteers and reasonably clean for a hostel. At this price it's hard to beat. But we booked through Booking.com and were told to pay the commission the accommodation is supposed to pay for using the platform, or cancel for free and pay the walk-in price.
Giulia F.
The beds are good, and the location works well, close to San Pedro market and about 10 minutes from the main square. You can leave your baggage for 7 days for free. But the service was very poor. Hot water was a matter of luck, and on a couple of evenings there was no water in the kitchen, so we couldn't cook or wash the dishes. The dishes and cutlery were very basic, if they were available at all, or they were hidden by the hostel ownership. There were also very limited hours for using the shower and kitchen.
ramiro S.
I volunteered here, and they treated me like shit. When I got so sick I couldn't get out of bed, they got rid of me. They were very disrespectful. The owners are nowhere in sight, and the hostel is run by volunteers, so it's a mess and badly organized. You can't run a hostel like this.
Amenities
Everything available at this property
General Services
15 available- Smoking areas
- Currency exchange
- Smoke Free Property
- Security guard
- Ticket assistance
- Television in lobby
- Terrace
- Outdoor furniture
- Laundry
- Luggage storage
- Telephone
- Tour assistance
- Barbecue grill(s)
- Hiking
- Sun Deck
Internet
2 available- Free Wi Fi
- Internet access
Meals
3 available- Bar
- Breakfast
- Common kitchen
Room Amenities
2 available- Non Smoking Rooms
- Family room
What's nearby
Explore attractions, restaurants and transport around the hotel
201 m 3 min walk
298 m 4 min walk
327 m 4 min walk
69 m 1 min walk
Attractions
20- Mercado Central de San Pedro327 m 4 min walk
- Plaza Regocijo790 m 10 min walk
- ChocoMuseo826 m 10 min walk
- Plaza de Armas923 m 12 min walk
- Cusco Cathedral1.0 km 13 min walk
Restaurants
20- Polleria69 m 1 min walk
- Pizzería company84 m 1 min walk
- Tupana Restaurant85 m 1 min walk
- Gorgio's Pizzeria88 m 1 min walk
- GARHWAL Indian restaurant &. cooking classes94 m 1 min walk
Transit
20- Aeropuerto Alejandro Velasco AsteteAirport5.4 km
- San PedroTrain201 m 3 min walk
- San PedroBus298 m 4 min walk
- Terminal de buses a IzcuchacaBus314 m 4 min walk
- Taxibus to QuillabambaBus392 m 5 min walk

Stay rules
Important conditions for your stay